348 comments found

sjover Purchased

Do I need to uninstall and reinstall the Selfy theme to update it? Other themes I bought have a built-in code and I get automatic updates, but this one is not the case. Thanks!

ThemeCanon

Did this work for you?

Default-user
sjover Purchased

Well, it says that the theme is version 1.3 (so it updated from 1 to 1.3) but I don’t see the homepage quotes slider changing automatically and the Selfy Twitter doesn’t work, either. These are the 2 issues I had with version 1 and, apparently, still have them.

ThemeCanon

Hey Sjover, Can you use the contact author form on our profile page and email us your web address and temp login details please. ;)

While working with the theme all of the sudden the static image will not show. I have installed the theme a couple times, deleted a couple settings in the db, and nothing. Even trying to use the slider, and it won’t display the images. I have tried to debug it, and it it gets to the loop for the static or slider, values true for the static image, but thats it. It doesn’t load the template. I have even tried dumping the template contents without the conditional statements and still nothing. I have tried to manually code in a image but I don’t remember the css for it so I can apply it. HELP. :(

Default-user

Above debugging is incorrect… the div with backstretch doesn’t show… I have copied the entire html markup for the backstretch div and containing img tag, styling, everything and id doesn’t even display. I am playing around with the CSS, but I am coming up with nothing. Why would all of the sudden this would dissapear? Before it did I was only modifying the site through the “selfy settings”.

ThemeCanon

Hi fctechnology, there are 2 settings for the home page masthead, static and slider. The slider option needs mutiple images to work, please double check this is not set up with 1 image/slide.

If this is not the case, use the contact author form on our profile page to email your web address and temp login details.

Regards, Theme Canon
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Does this work with WP 4.0?

How is integration with email tools?

This site use your theme and a email form in banner. This is in own theme our no? brunopinheiro.me

ThemeCanon

Hi, I’m not sure how brunopinheiro.me achieved this but possibly he is using the plugin Contact Form 7 for this :)

Regards, Theme Canon
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I just want to thank you for creating a great wordpress template. I have purchase over 30 wordpress templates for various projects and this is by far very intuitive to work with, loads up great, offers the right amount of customization, and is great to look at.

ThemeCanon

Hi, thank you for the kind words! Very glad to hear that you enjoy our theme :)

Regards, Theme Canon
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Hi. The photos in the footer (using the Recent Posts widget) appear high res when viewed on a laptop, but very low res and pixelated when viewed on an iPhone. Why is this? And how do I stop it from downsizing the image quality? Thanks.

ThemeCanon

Hi, our More Posts widget is set to output HD quality images on any device. Could you be running a plugin that somehow affects thumb-sizes?

Please submit your support requests using the same account that you used to purchase the theme – that way you get a “purchased” label that we use to verify that you are eligible for support. :)

Regards, Theme Canon
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Howdy, love this theme but just wondered is it possible to have the smooth scrolling effect that you get with the to_top button also work with anchors in a page? This effect works in the Selfy Documentation page, but with the theme anchored text jumps rather than nicely scrolls.

ThemeCanon

Hi, I’m afraid we don’t have that feature in our theme. Perhaps it is possible to find a plugin that can add this functionality? :)

Regards, Theme Canon
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Hi, just following on from melanienmorris post above (I’m melanienmorris but I purchased the theme through my friend’s account as it’s actually her website, not mine :) )

As a reminder the original post was “Hi. The photos in the footer (using the Recent Posts widget) appear high res when viewed on a laptop, but very low res and pixelated when viewed on an iPhone. Why is this? And how do I stop it from downsizing the image quality? Thanks.”

No, I’m not using any plugins that should effect thumb sizes.

Any other idea why this reduction in image quality could be happening?

Thanks for your help in advance :)

ThemeCanon

The images do not change in resolution, the same image is used for thumbnails on desktops and or iPhones. The images do scale up and down, as per standard responsive web design techniques, when the browser or view-port size has been changed. hope this helps

Regards, Theme Canon
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