79 comments found

deleted – double post

Hi there!

A client hired me to make some modifications on your theme and i discovered some base64 code inside header.php (logo area).

Is this your code there? Or is there something suspicious?

Thanks in advance.

GhostPool

Hi there,

Yes this code is meant to be in header.php. This is the theme logo that has been converted into base64 code, this ensures quicker loading and better caching. :)

Hi

Does this theme support square product thumbnails?

GhostPool

Hi there,

Yes, you can set the thumbnails to whatever size you want. :)

Please answer to Ticket #188456 in your support system. Urgent.

GhostPool

Hi there,

I see you answered your own question. :)

whether the product page if you can use the sidebar?

GhostPool

Hi there,

Sorry for the delay in my reply, I have been on holiday from April 10th to April April 20th.

Yes you can use a custom sidebar on product pages.

rafleta

hi.. can i use sticky header ?

GhostPool

Yes the theme has a sticky header option. :) You should see this in the theme demo already.

hello i installed the sell theme on this domain but after updating the header menu does not work i dont know y . i have tried updating all the plugins but still the same thing the domain is http://asg.co.ug

GhostPool

Hi there,

Sorry for the delay in my reply, I have been on holiday from April 10th to April April 20th.

If you haven’t done so already please submit your support questions at http://ghostpool.ticksy.com where I will answer them shortly. :)

Sorry for the inconvenience but we do point this out in the help file, item page and your theme options page.

Hi! Can you provide a .xml sample file of dummy content when I purchase the theme? It really suits my needs but I would really need such a help. Thanks in advance.

GhostPool

Hi there,

The theme comes a XML sample file and instructions on how to set the theme up so it looks exactly like the demo site. :)

trugfx Purchased

I don’t know if I’m doing something wrong or if it’s the theme. I have done variable post before the same way and it has worked. It’s not working with this theme: http://iloverussianroulette.com/shop/product/glam-dress/

Is there ay way to fix this?

GhostPool

Hi there,

If you haven’t done so already please submit your support questions at http://ghostpool.ticksy.com where I will answer them shortly. :)

Sorry for the inconvenience but we do point this out in the help file, item page and your theme options page.

Hi, I really like this template and I want to purchase’it. Can you tell me if I can set more filters on the Shop Page? Example: size, colors,brands

liviuradulescu

Hi, I can’t find UberMenu 2 plugin in the template’s package. Is’it just me or the package is incomplete? :)

GhostPool

UberMenu is not included with the theme, this is made clear on the item page prior to purchase. You can purchase the UberMenu plugin here: http://codecanyon.net/item/ubermenu-wordpress-mega-menu-plugin/154703?ref=GhostPool

liviuradulescu

Ok, sorry, I did not read that. :) I’ve seen the notification on template install page, with uber menu plugin required, and thats why I ask. Thanks. :)

What does it mean when you say this is a WooCommerce theme? Do I need WooCommerce too?

I just want to sell some products (information items) with paypal and this theme looks like it would fit the bill, as far as the layout goes.

Can you outline what else I need to get this theme working? I assume I just need Wordpress but if I need Woocommerce pls advise. Thanks.

GhostPool

Hi there,

Nearly all e-commerce WordPress themes use an e-commerce plugin. Sell uses one of the most popular of those plugins called WooCommerce. WooCommerce is a free to use plugin and you can read all about it here: http://www.woothemes.com/woocommerce/

Once you install the theme, install the WooCommerce plugin and the two will work seamlessly together.

HI there, really like your theme. Is it possible to set up an order tracking feature / page? Thank you.

GhostPool

Hi there,

WooCommerce (the plugin that adds the ecommerce features) does not have order/shipping tracking by default. But they do offer a premium plugin that adds this feature: http://www.woothemes.com/products/shipment-tracking/

Is this theme compatible with Woo 2.2+?

GhostPool

Hi there,

Yes it is. :)

Hi there, Is it possible to add text and buttons on top of the slider images as they change? Thanks Eoin

GhostPool

Hi there,

Yes you can already add caption text to the slider images and I will be added support for shortcodes so you can add buttons to them also. :)

Hi There

I have installed UberMenu. But the styling is different to your demo. Can you tell me what I need to select in the control panel to get it to style like yours.

Thanks Martin

GhostPool

Hi there,

The Sell theme uses UberMenu 2. It is not currently fully compatible with UberMenu 3 (which is probably what you’re using), as this styles the menu completely differently. Expect an update down the line to make the theme compatible with UberMenu 3. :)

We just a quick question on the Sell theme. I notice on your demo site, when you are viewing a product page, and you have the featured image displayed with the slider of thumbnails below.. this shows on mobile for your demo site. However we are noticing that the thumbnails are not showing for us on mobile, only on desktop. Would there be any obvious reason for this? I can provide you will URL’s and logins if need be..

Much appreciate any assistance!

GhostPool

Hi there,

If you haven’t done so already please submit your support questions at http://ghostpool.ticksy.com where I will answer them shortly. :)

Sorry for the inconvenience but we do point this out in the help file, item page and your theme options page.

How do you add a sign up section on this theme?

GhostPool

Hi there,

The registration page comes with the WooCommerce plugin, which is styled to fit the theme design.

i like this theme.

Hello, we have purchased your SELL Theme today.

First off all we have to say, it is really a great Theme.

Now we have a Problem with the translation, where we can translate in the Header the Dropdown Button.

Sort - Default - Popularity - Average Rating - Newness

Thank you

GhostPool

Hi there,

If you haven’t done so already please submit your support questions at http://ghostpool.ticksy.com where I will answer them shortly. :)

Sorry for the inconvenience but we do point this out in the help file, item page and your theme options page.

GhostPool

Hi there,

If you haven’t done so already please submit your support questions at http://ghostpool.ticksy.com where I will answer them shortly. :)

Sorry for the inconvenience but we do point this out in the help file, item page and your theme options page.

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