35 comments found

I have problems with activating the Revolution Slider. It says the Purchase code is invalid although that’s the only code available in the downloads section. Please help.

Having the same issue as Peetzen who poster this a week ago.

themeton

Please update your theme first and update Revo slider again. Thanks

Support forum

Dear Customers,

I wanna let you know that we’ve developed new support forum for you. We will provide quick and relevant solutions on this forum. Please register here with your purchase code and send us your questions further.

We’ve tried freshdesk and vanilla systems previously for supporting system. But those wasn’t complete to manage and had some lacks for our needs. And now I hope this dedicated forum solves us all those problems.

PS: Your ordered issues will be answered asap.

Thanks for your patient and see you there. Best regards ThemeTon

Hi there

I am using this code to make the nav bar smaller but its not working is it right

element.style {

padding-bottom:20px;

padding-top:20px;

text-align:left; }

Default-user

this theme does not work

Default-user

and getting a bit frustrated with the support?

themeton

I got your support issues. Will answer there soon. Thanks

Apart from styling, what’s the difference between Seller and Seven Stars? (They appear to be identical themes with different stylesheets).

themeton

They are almost identical apart from styling. Main functionality and page builders are same. Thanks

how is it possible to get a full width Google map, like your demo site ?

themeton

Yes. You can get it. Please paste it on your post editor. http://d.pr/f/VScx Typically you can get from demo data.

Thanks

evekj Purchased

Hi, How can I remove date from portfolio?

Best regards, Eve KJ

themeton

I wanna give you css method for it. It’s safe for theme updates. So please use this on ThemeOptions=>Custom CSS

.portfolio .meta-date {display:none !important}

Thanks

Hello.

I want to add a couple of blocks, but I can not figure out how .. (change the layout of the website) I would like to ask you to give me a standard theme Celler from Live Preview. Please, help me.

themeton

You can change styling from Site customize section. And you can add multiple blocks (rows) from PageBuilder and those have options of enabling fullwidth and custom color and background image.

Thanks

Hi,

The theme’s menu dropdown isn’t appearing. I’ve left a few messages on the support forum, can you please look into this and provide assistance? A few other users have the same issue. I downloaded the theme files about a week ago, thanks.

themeton

Replied on forum. Please read the answer there and add patch for this issue. Thanks

Default-user

Thanks, it works! Really appreciate it

I tried to register on you support forum earlier today. But still no pasword to login.

I’m having some designissues I need help with.

themeton

Please send me a mail from my profile page and I’ll create an account for you. Thanks

This is not good we have multiple issues with the template. We made tickets about 2 to 3 weeks ago and still no proper response to them from their support line. I am not sure why they are giving such a week support for a great product.

themeton

Sorry for the late response. I’ve answered on your forum message and need there a reply. Thanks

Hi,

Great theme ! Just a quick question, is there a way to make the navigation bar centered, with my logo underneath on all pages and parallax headers beneath all that ?

Thank you !

Landonw
Landonw Author Team

Apologies for the late reply. Yes it is possible – after you purchase the theme create a ticket on our support forums including your site URL and I’ll give you instructions on how to do that.

Thanks

wackmofo Purchased

Hi,

I have a question about displaying the posts’ date. I have added several posts today and set up different published dates in the past, but the theme shows today’s date at all posts?

Thanks,

Tomaz.

Landonw
Landonw Author Team

If you mean the thing that says ‘x days ago’ I believe that’s because it checks when the post was created using get_post_time rather than the_date. If you’d like you can create a ticket on our support forums including your WP-Admin login information and I’ll modify it to work how you want it to.

Thanks

themeton

I have few questions sir.

- What is your wp installation language?
- Or have you set different language on wp-config.php?
- Can you please give us your site address and login details on support site?

I had faced similar issue on Portuguese site. Which was related date_i18n function and purpose of this function is to return translated date. But it doesn’t allow good result and requires modification on different languages than those included 18 langs. If it is, I need to replace that function with regular function and update.

Thanks a lot

stamasar Purchased

Hi. I need to show the google map @ full width. I tried this (reccomended by you): http://d.pr/f/VScx but it wont go 100% width. I also imported the dummy data and tried your contact. It doesn`t go full width.

Thanks

themeton

Ohh I got what was the problem. I got same result on my local and looking forward and found fix. Please upload this file into your theme directory and refresh your browser. http://d.pr/f/1dITk

Thanks

Default-user
stamasar Purchased

Cool! It worked. Many thanks!!

Is this theme compatible with Events Calendar Pro and Modern Tribe’s Woocommerce Tickets? (We’d like to sell event tickets on the site)...

themeton

Hello,

I don’t know about Event CP but I’ll help you there if you face any issues. Also I hope it will fine with Woo Tickets because theme doesn’t have any restriction and custom integration and then that will work just like how they work on regular themes.

Thanks

Hi,

I am trying to use the blox builder. Nothing is saving! Changes don’t take effect!! Please help.

Leyla

Default-user
lmovahedi Purchased

oops, I was using the parent theme to customize :T NeverMind

themeton

No problem :)

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