An introduction to support on the Marketplaces
- Envato staff look over every item before it can be sold on the Marketplaces.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Hands-on support for this item is provided by 321cart
Frequently Asked Questions
How do I update the theme to the new version?
Please login into your Envato account, download the theme package again and repeat Step 1 installation: http://321cart.com/sellya/documentation/#!/installation
Then go to Extensions > Modules > Sellya Theme Control Panel and click “Save”.
Important if you are upgrading to version 1.0.7:
We’ve added the multilanguage support for all elements in the theme admin panel. This feature will make your content such as custom blocks, custom links, contacts, will be lost. Before updating, you copy them to be able to re-enter.
In case of problems, please contact us through our Sellya Support System:
When to contact Envato Support
Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.