250 comments found

Is it possible to show the left menu when someone is looking at a product? When I look at the demo I only see a big product page without the side menu .This for example http://ps.theme-sellya.com/sellya-multisite/index.php?id_product=1&controller=product

I want to show the left menu like here http://ps.theme-sellya.com/sellya-multisite/index.php?id_category=3&controller=category
smartdatasoft

Yes you are able to do that. Our demo we forgot to show that.

Default-user

How can I do that?

Default-user

Hello there,

please open a ticket at our support point https://smartdatasoft.zendesk.com dont forget to give there your requirement details, site admin access and purchase code. We will reply you within 24 hours.

Thanks.

Do you have plan to update to Bootstrap 3?

smartdatasoft

Right now we have no plane to update this Bootstrap 3

Hi Guys,

I’ve updated my shop to Prestashop v1.6.0.9 and now I have the problem that when I select an option of in one uf my products, the price drops to 0.00. When I add the product it adds the correct combination incl. the correct price.

Give it a try and change some attributes/options for this product: http://www.gc-importservice.ch/shop/12-tischfussball-garlando-deluxe.html

I’ve searched like 3 days in a row and tried diffrent “solutions” I’ve found on google about that problem, like editing product.tpl and product.js but I couldn’t fix the problem.

I’really need some help here.

Thanks Roger

smartdatasoft

I think your are using ps 1.6.0.5 that version have bug, please update sellya theme file and update your shop 1.6.0.9 version

*Vacation notice: * Dear client, Due to national holidays in our country, all of our ticketing and support service will be unavailable from 5/10/2014 to 10/10/2014. During this time, you can open your ticket at https://smartdatasoft.zendesk.com and we will answer you as soon as we are back to station. Hoping, you will consider our apologizes and will keep patience till we are back. We are requesting your`s kind co-operations.

I’m thinking about upgrade my Prestashop with Sellya. Will i get some issues or will it work perfect for 1.6 also? Thanks.

smartdatasoft

Sellya 1.6 current version may have small issue. We have worked on sellya 1.6 it will release soon. We are testing that. If you want to update you can update and open ticket we will update our new file. So that you can test.

Please help me add the BLOG category on the title bar. Also do you have a SALE category for the title bar?

smartdatasoft

Please open ticket in our system. Our technical staff will help you to.

Please advise me about the admin panel. Nothing regarding styling does not reflext on the web page even if deleting cache (ex – cart format, cart positioning, price color etc).

smartdatasoft

Sellya have predefined color schema. You can change top to bottom if you select default skin. Other than default skin you are not able to change from theme admin panel. To customize other skin you need to write css code in theme admin panel custom css box. For more details open ticket in our support system

chatyss Purchased

Hi! I have a question I have only supported for six months after my purchase? Thanks

smartdatasoft

Hello, You will got theme update file and bug fix related issue as long as theme exits in our account. But for technical issue related problem you are only able to got 6 month from the purchase date. As all technical problem can be solved after purchase the theme withing 3 month.

We are releasing a new update today. Please update this version. Hope your issue will solved. As sellya have no bug current prestashop 1.6 version.

peto135 Purchased

Dear Smartdatasoft team,

Thank you very much for your theme. My shop looks very professional now. I really appreciate your work and I´m grateful for your great and fast support.

Best regards, Peter

smartdatasoft

We all time try to help our customer as much as possible. you can view this module http://themeforest.net/item/slider-revolution-responsive-prestashop-module/7140939

which will made your slider more professional and give you much flexibility.

Hello guys,

Thanks a lot for your theme which is very beautifull and which really fits to my project. I’m loving it, great job! I have two questions regarding the theme: - how to increase the size of the manufacturers logos in the main menu ? I have already changed the default size for the “small_default” pictures to 100×100px. The logos are now bigger but the CSS seems to unlike it! - the manufacturers and banners sliders on the home page are not working. The theme just show the pictures like a wall, but in the configuration, the “FlexSlider” mode and not the “Wall” mode is selected.

Thanks a lot in advance for the support and excuse me for my bad english.

Default-user

And I just want to add that sometimes the slider works, sometines not… Thanks again in advance.

Regards, Mathieu.

smartdatasoft

Please open ticket in our support system with your valid purchase code.

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