smartdatasoft

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419 comments found.

Good afternoon

Sites on the template Sellya biglietti.ru and mrlipov.ru stopped working in Google Chrome. What is the reason?

Are your site is ok and updated. I saw your site is non ssl but all resource comes from ssl that is why it break. Is your any plugin or settings force the site in ssl mode.

Why it happened, because I did not change any settings? What specifically needs to be done to rectify the situation?

May be you have used any kind of plugin which may cause issue , if they are hacked. Are you sure that you are using wordpress update version. theme update version and also woocommerce update and not use any third party plugin which is not secure.

sjteef

sjteef Purchased

Please help us, the new woocomerce gives issue with our stock.

sellya/woocommerce/content-product.php versie 1.6.4 is expired. De core versie is 2.4.0,

sellya/woocommerce/content-product_cat.php versie 1.6.4 is expired. De core versie is 2.4.0,

sellya/woocommerce/single-product/add-to-cart/variable.php versie 2.3.0 is expired. De core versie is 2.4.0,

sellya/woocommerce/single-product/tabs/tabs.php versie 2.0.0 is expired. De core versie is 2.4.0,

You need to wait before our update the theme to update your woocomemrce.

sjteef

sjteef Purchased

Is there a solution for this issue? as it getting unsafe to use..

We no longer maintaining update of sellya. It is so old theme . You can use oxy if you like same kind of design.

Good evening, i have some trouble setting up the homepage with featured product. I use the woocommerce shortcode recent_products per_page=”12” columns=”4”] but the product dont show as nice and ‘centerd’ as it looks in the preview. Ive tried everything but nothing works. Any idea whats the problem?

Hi, were do i send i an ticket?

i send several emails here: http://themeforest.net/user/smartdatasoft below on the right where says ’’Email Smartdatasoft’‘

You may missed my message 4 days ago i told you to send in our support. Just search your email and answer you.Which i missed. If you send support system me or our support staff response withing 24 hours except holiday. Looking forward from your for your site access.

Hello, im experience the same problem as sjteef – outdated woocommerce templates. The biggest problem this causes is not being able to pick a variation from the drop down menu. Any news on when you’ll update them? If i use the original woocommerce templates all sorts of problem show up.

Please open ticket in our support so that our team inform me , we will try to release update tomorrow.

On the single product page can we have it full width so there is no space to the right of the grey box? http://funblueplaques.com/cms/product/wedding-framed-plaque/

Hello, Our Author on vacation. Please come to our support system our technical team will look up your issue. our support time 10am to 7pm (GMT+6) Support system URL https://smartdatasoft.zendesk.com

Thanks

how can i customize woocommerce tab layout become according tab?

Hello,

Our author is on vacation. please come to our support system. our developer will lookup your issue. our support time 10am to 7pm GMT+6 support url https://smartdatasoft.zendesk.com

thanks

Hello,

Our author is on vacation. please come to our support system. our developer will lookup your issue. our support time 10am to 7pm GMT+6 support url https://smartdatasoft.zendesk.com

thanks

Hello,

Our author is on vacation. please come to our support system. our developer will lookup your issue. our support time 10am to 7pm GMT+6 support url https://smartdatasoft.zendesk.com

thanks

Dear Clients,

Due to the Muslims’ biggest religious festival Eid-Ul-Azha at our country, our total support team and operational team will be in vacation from 24-09-2015 to 28-09-2015 (GMT +6).

During this time, all kind of support and ticketing reply, forum reply, inquiry response and business communication will be postponed.

Our operation will resume again at 10:00 AM (GMT+6), 29-09-2015

Thanks

Is this theme compatible with WooCommerce 2.4.?

Hello afternet,

Due to the Muslims’ biggest religious festival Eid-Ul-Azha at our country. Our office was on vacation from from 24-09-2015 to 28-09-2015 (GMT 6+). That’s why we couldn’t respond on time.

Now our total support and operational team are ready to works. Please come to our support system our technical team member will look up issue within short time. Our support url https://smartdatasoft.zendesk.com

Thanks for waiting

Yes it is full compatiable

Hi, Does the theme support RTL and Arabic Langu age Stylesheet.

Thanks

We are sorry, It is not RTL compatible. You need adjust css for RTL

Theme is advertised as “Short code based home page build” however the documentation has no list of shortcodes to actually design the homepage nor does it give any indication on how to build the homepage to look like the demo. Would it be possible to get a list of shortcodes which can be used on the homepage. Thank you

Right now it is not possible to list all short code.because this theme support is stop lots of month ago.

Even if the support stopped you should still have a list of shortcodes than can be used unless there are no shortcodes. Also if you stopped support then why do you still sell the theme?

We have list all short code in our sample data and when you click the short code icon from editor you will got those which you need.

We have put the theme so that our user can download there theme when they need.

Navy11

Navy11 Purchased

Hi, I’ve a problem with my homepage : univers-vintage.com because it takes a too long time to display my pictures because it loads all my pictures with the option “Latest”. It is a way to display just 4 pictures in the section “Latest” but not all pictures in my shop?? Thanks a lot for your quick answer.

Yes there is no option in sellya to reduce the home product if you build that using home page template.

Navy11

Navy11 Purchased

So if I well anderstand, there isn’t unfortunately no solution with this template??

You need to edit the template.

hello,

i’m having troubles installing this theme. I downloaded the main zip file and when I try to install it into wordpress it never progresses and sometimes even comes up with a failure error.

Didn’t you install the theme after purchase. Your purchase data show you have purchase long time ago may be 1 years ago

When will this theme be updated to be compatible with WooCommerce 2.4.x?

Theme compatible with WP4.4.2 and WC2.5.2?

No Sellya is not compatible. You can use Oxy theme which is compatible in 2.5.0.

jacobsk

jacobsk Purchased

Hello, is it possible to change the dimensions om the slider on the ompage ? its no a litte big ?

If you want to modified you can customize that.

jacobsk

jacobsk Purchased

can you give me some direction how do I do it ? i’cant find it, I can just replace the images ? thanks

jacobsk

jacobsk Purchased

i ‘cant find it in the manual ? wicht files do i need to edit of ow can i edit the dimensions for the home slider ?

So basically what you are saying is that you are no longer going to support a theme that people paid for and that if they want a supported them then they need to move to Oxy? Are you going to offer this free or at a discount to those of us that purchased Sellya? Seems messed up that you stop the support so soon. Should support it for at least 5 years.

Thank you for use our theme. Day by day technology is moving and it is not cost effective for us to give support for a 2.5 years old theme which is developed with old technology.

Stopping support/updates on a theme with almost 900 sales is complete bullcrap! The reason “Not cost effective” & “old technology”. That’s the whole point of maintaining and updating, otherwise your “technology” will always be obsolete.

Curious what the plan is with Oxy. Are you going to stop support for that aswell next year? And how about your future themes? You cannot expect people buying a theme and after a while you stop updating it because it’s obsolete. That’s not very cost efficient for your customer, is it? The need to rebuild a website every 2.5 years.

If you want to be cost effective you going to make people love your company, build better products and you will sell more.

Hello, Thank you for your comment. The reason we have stop sellya because it was developed more than 2.5 years. At the time when we developed sellya , we are not so expert like now a days. Sellya was some limitation which was overcome in oxy. And we continue improve oxy. It was easy to managed a good and organized theme. 1. In sellya you are not able to customize the skin top to bottom , there are redefine skin which customization is not easy like oxy. 2. In sellya all pages are template basis, so you are not able to configure how many product you like to show , you need to edit the template file. Where oxy you can customize the product to show top to bottom. It was developed short code basis and even work visual composer. 3. Sellya have css performance issue , oxy have not issue on that. It is more optimize in performance.

There are bunch of reason we have we have stop sellya development , where oxy have no issue for customer . And it is better than any woocommerce theme.

That is why we recommended our customer who use sellya to use oxy . And we have no plane to stop its development. Day by day we update that and improve it. That is why oxy is more popular than sellya.

Hope you understand we like to help our customer to use a more flexible and better optimized theme. We have implement sellya’s theme experience in oxy. From oxy theme our development skill is much matured and good.

If you look in Prestashop they are full change there architecture in 1.7 in symphony . Where 1.6 customer will not able update there shop , module and theme. They have done this because for a secure and stable version of eCommerce.

Maybe you’re right, maybe you’re not. Even though OXY IS a very good theme since i’m using that aswell, how hard would it be to make Sellya on OXY’s platform? You already have the layout, some functions will be deprecated and some functions will be added. This way i have to not only spend another $ 70 for yet ánother OXY license it probably will take a couple of hours aswell to get that old SELLYA up and running with the OXY theme.

The reason we use ready-made templates is that some of the customers don’t have the budget to let us build a fully custom Wordpress theme, and $70 dollars and a couple of hours isn’t the biggest ammount but it is money we have to spend again. I just think 2.5 years is a bit too short to stop support on a product. But that’s just my opinion.

May be take some time. But in the long run it will better to use oxy. Because sellya theme admin panel was slow and oxy is much faster.

I am thinking to update sellya template so that our customer can run existing site without any new modification in sellya. Just woocommerce file update.

mcotesm

mcotesm Purchased

how can i install demo content?

mcotesm

mcotesm Purchased

Thanks, I already made the request.

Your purchase was refund you can purchase oxy now.

Or you can take a look our new korona theme same like oxy http://themeforest.net/item/korona-multipurpose-responsive-woocommerce-theme/15013312 top to bottom customization

bahassi

bahassi Purchased

Hi, Are you planning to release an update of your theme? My store is not working properly after updating to Wordpress 4.5.1.

bahassi

bahassi Purchased

Though you didn´t answer my question directly I understand that you mean: in order for me to solve the problem I am facing with Sellya I should spend more money and buy Oxy.

This is not a reasonable solution for those of us who have already purchased Sellya. In fact you should at least keep Sellya updated with the new requirements of the new version of Wordpress taking into account that almost 900 people already bought this theme. If I were you I would put my client first and I would release an update to just make it work with the new versions of Wordpress (no new features are needed here).

You should understand that some of our clients are not ready to spend more money on buying your theme twice. Worst of all, switching to another theme means a waste of time to set it up. And as a professional I would no ask my clients to pay me for the time spent in doing something that was already done two years ago.

For me this is a lack of professionalism and I would definitely switch to another theme developer to buy themes for my clientes. I have purchased many themes in here and some of them are more than 5 years old and they still receive the necessary updates just because the team behind its developement is professional and take seriously their job.

I wouldn´t accept any further excuses because I am really DISAPPOINTED with your policy in Themeforest and I am gonna open a ticket to complain and explain this issue to the folks of Themeforest.

We understand your situation. You will see many theme also delete from themeforest and themeforest also mentioned to download as soon as possible if any author delete that.

By honor all our customer we will try update the woocommerce part so that all can upto date the file of woocommerce . We didn’t give any one world that we will give unlimited time support.

According to themeforest and any other digital market place good you will got support 6 month or 1 year after purchase. To got support you need to extended your support . For more detail you can take a look envato support policy. http://themeforest.net/page/item_support_policy

bahassi

bahassi Purchased

I do really apreciate your understanding and I hope you could inform us about any update. In my case all I need is to make the Woocommerce part functional. Then if the client is convinced to switch to oxy I would do it naturally.

Thanks again :)

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