smartdatasoft

smartdatasoft does not currently provide support for this item.

414 comments found.

Good afternoon

Sites on the template Sellya biglietti.ru and mrlipov.ru stopped working in Google Chrome. What is the reason?

Are your site is ok and updated. I saw your site is non ssl but all resource comes from ssl that is why it break. Is your any plugin or settings force the site in ssl mode.

Why it happened, because I did not change any settings? What specifically needs to be done to rectify the situation?

May be you have used any kind of plugin which may cause issue , if they are hacked. Are you sure that you are using wordpress update version. theme update version and also woocommerce update and not use any third party plugin which is not secure.

sjteef

sjteef Purchased

Please help us, the new woocomerce gives issue with our stock.

sellya/woocommerce/content-product.php versie 1.6.4 is expired. De core versie is 2.4.0,

sellya/woocommerce/content-product_cat.php versie 1.6.4 is expired. De core versie is 2.4.0,

sellya/woocommerce/single-product/add-to-cart/variable.php versie 2.3.0 is expired. De core versie is 2.4.0,

sellya/woocommerce/single-product/tabs/tabs.php versie 2.0.0 is expired. De core versie is 2.4.0,

You need to wait before our update the theme to update your woocomemrce.

sjteef

sjteef Purchased

Is there a solution for this issue? as it getting unsafe to use..

We no longer maintaining update of sellya. It is so old theme . You can use oxy if you like same kind of design.

Good evening, i have some trouble setting up the homepage with featured product. I use the woocommerce shortcode recent_products per_page=”12” columns=”4”] but the product dont show as nice and ‘centerd’ as it looks in the preview. Ive tried everything but nothing works. Any idea whats the problem?

Hi, were do i send i an ticket?

i send several emails here: http://themeforest.net/user/smartdatasoft below on the right where says ’’Email Smartdatasoft’‘

You may missed my message 4 days ago i told you to send in our support. Just search your email and answer you.Which i missed. If you send support system me or our support staff response withing 24 hours except holiday. Looking forward from your for your site access.

Hello, im experience the same problem as sjteef – outdated woocommerce templates. The biggest problem this causes is not being able to pick a variation from the drop down menu. Any news on when you’ll update them? If i use the original woocommerce templates all sorts of problem show up.

Please open ticket in our support so that our team inform me , we will try to release update tomorrow.

On the single product page can we have it full width so there is no space to the right of the grey box? http://funblueplaques.com/cms/product/wedding-framed-plaque/

Hello, Our Author on vacation. Please come to our support system our technical team will look up your issue. our support time 10am to 7pm (GMT+6) Support system URL https://smartdatasoft.zendesk.com

Thanks

how can i customize woocommerce tab layout become according tab?

Hello,

Our author is on vacation. please come to our support system. our developer will lookup your issue. our support time 10am to 7pm GMT+6 support url https://smartdatasoft.zendesk.com

thanks

Hello,

Our author is on vacation. please come to our support system. our developer will lookup your issue. our support time 10am to 7pm GMT+6 support url https://smartdatasoft.zendesk.com

thanks

Hello,

Our author is on vacation. please come to our support system. our developer will lookup your issue. our support time 10am to 7pm GMT+6 support url https://smartdatasoft.zendesk.com

thanks

Dear Clients,

Due to the Muslims’ biggest religious festival Eid-Ul-Azha at our country, our total support team and operational team will be in vacation from 24-09-2015 to 28-09-2015 (GMT +6).

During this time, all kind of support and ticketing reply, forum reply, inquiry response and business communication will be postponed.

Our operation will resume again at 10:00 AM (GMT+6), 29-09-2015

Thanks

Is this theme compatible with WooCommerce 2.4.?

Hello afternet,

Due to the Muslims’ biggest religious festival Eid-Ul-Azha at our country. Our office was on vacation from from 24-09-2015 to 28-09-2015 (GMT 6+). That’s why we couldn’t respond on time.

Now our total support and operational team are ready to works. Please come to our support system our technical team member will look up issue within short time. Our support url https://smartdatasoft.zendesk.com

Thanks for waiting

Yes it is full compatiable

Hi, Does the theme support RTL and Arabic Langu age Stylesheet.

Thanks

We are sorry, It is not RTL compatible. You need adjust css for RTL

Theme is advertised as “Short code based home page build” however the documentation has no list of shortcodes to actually design the homepage nor does it give any indication on how to build the homepage to look like the demo. Would it be possible to get a list of shortcodes which can be used on the homepage. Thank you

Right now it is not possible to list all short code.because this theme support is stop lots of month ago.

Even if the support stopped you should still have a list of shortcodes than can be used unless there are no shortcodes. Also if you stopped support then why do you still sell the theme?

We have list all short code in our sample data and when you click the short code icon from editor you will got those which you need.

We have put the theme so that our user can download there theme when they need.

Navy11

Navy11 Purchased

Hi, I’ve a problem with my homepage : univers-vintage.com because it takes a too long time to display my pictures because it loads all my pictures with the option “Latest”. It is a way to display just 4 pictures in the section “Latest” but not all pictures in my shop?? Thanks a lot for your quick answer.

Yes there is no option in sellya to reduce the home product if you build that using home page template.

Navy11

Navy11 Purchased

So if I well anderstand, there isn’t unfortunately no solution with this template??

You need to edit the template.

hello,

i’m having troubles installing this theme. I downloaded the main zip file and when I try to install it into wordpress it never progresses and sometimes even comes up with a failure error.

Didn’t you install the theme after purchase. Your purchase data show you have purchase long time ago may be 1 years ago

When will this theme be updated to be compatible with WooCommerce 2.4.x?

cmsadmin

cmsadmin Purchased

Theme compatible with WP4.4.2 and WC2.5.2?

No Sellya is not compatible. You can use Oxy theme which is compatible in 2.5.0.

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