374 comments found

Hi, I didn’t read your this comment and updated to woocommerce 2.3 latest update on 14 sept 14. Theme is working fine but at the Dashboard it saying that 2 files of theme are having older version:- orderby.php version 2.0.0 is out of date. The core version is 2.2.0 pagination.php version 2.0.0 is out of date. The core version is 2.2.0

Till now its working fine, but in future will have to Update. Please tell what have to DO next and necessary guide line. NashikGrocery.Com info@nashikgrocery.com
smartdatasoft

Hello,HimanshuKumarSingh Please open ticket in our support system, Our technical staff will help you and send you those two file

Default-user

Hi is there any program that gives the existing customers any discounts on the purchase of another theme .. I already have Selly Theme .. is there any discount if I again purchase “Oxy Theme” for my other site..

smartdatasoft

Hello, There is no way to give discount from themeforest. If you purchase 5 theme at a time. We can honer you and give you some return via paypal.

Hi, i have bought yhe Open Cart version of Sellya, and we have an online store (www.perfumario.pt) with almost 600 products. We are considering change the store to a Wordpress installation. If we buy Sellya WP version would be possible to transfer the products from the OC instalation to the new WP site.

Thanks in advance

smartdatasoft

Hello, Fernando I have not much idea about OC. Wp architecture is different. You need to manually insert product and image from OC. You can search on google may be you find any automated software to migrate the cart.

*Vacation notice: * Dear client, Due to national holidays in our country, all of our ticketing and support service will be unavailable from 5/10/2014 to 10/10/2014. During this time, you can open your ticket at https://smartdatasoft.zendesk.com and we will answer you as soon as we are back to station. Hoping, you will consider our apologizes and will keep patience till we are back. We are requesting your`s kind co-operations.

Hi, thanks for your work. I have a problem with the subcategories inside the categories. I’ve upload 13 categories with at least 20 subcategories, and works all right until when I try to access the pages of the subcategories I get this message: “No products found which match your selection”, and the products do not appear.

What am I doing wrong?

Default-user

Sorry, I have found a possible error of this problem, some kind of conflict with the WPML Multilingual CMS plugin, perhaps with links?

smartdatasoft

May be it is woo commerce bug are you using latest woo commerce version , please open ticket in our support, our technical staff will answer you , after our vacation end. 10-10-2014

Hello!

I could be going crazy but I’ve checked the styling part of ‘Theme Options’ over and over – I cannot see where I can change the colour of the NEXT and PREVIOUS tabs on the Featured and Latest Products sliders. The arrow has a light grey background and is barely visible, so you can’t see it’s possible to scroll through as a slider.

Can you tell me where in the theme I can change the colour of the next and previous arrows / tabs for the product sliders? :-)

smartdatasoft

Please open ticket in our support system , our technical staff will help you.

I’ve purchased your theme and I have troubles with website performance. My average page load time is 1, 61 seconds. Switched to twentytwelve theme and aveage page load time goes to 0.31s….

Why is this happening?

smartdatasoft

twentytwelve and sellya is not same. twentytwelve use less css and js. no slider js, css. You can compare which plugin you need and which you do not need. Then optimize your site.

debby74 Purchased

Hello sorry for my poor english translated by google translator. Congratulations on the topic was just what I was looking for. I purchased and applied to the existing site, but there is a problem, the image highlights do not always see properly and it seems to remain on hold of the upload. I am sending you the link to see what displays. This problem does not occur in all ads.

http://test.adorabilenatura.it/shop/avril/cipria-compatta-nude-avril/

thanks so much

smartdatasoft

Hello,debby74

did you update our latest theme. as this bug was fixed. please send your site ftp and wp access. in our support center. our technical staff will help you.

our support url is https://smartdatasoft.zendesk.com

Default-user
debby74 Purchased

Hi, I purchased the theme a week ago, I thought it was already the latest version. There is a link to update?

smartdatasoft

Yes it is update. I think there is some setting you have done. Did you select image for your attribute or image in gallery. Open ticket in our support, our technical staff will help you.

Does this work with the latest WooCommerce? I see there are a few requests in the comments about errors.

Is there a YouTube social media button?

Can I modify the theme myself? I just need to add one element.

Is this theme mobile compatible?

smartdatasoft

all features show in our demo you will got in our theme.

Default-user

Also I have been assured I can edit the theme to add an element, but I see on the sale page it says no html or CSS. I need to know if I will be able to edit the files.

smartdatasoft

You can open ticket in our support. Our technical staff will guid you the page name to edit for your need.

debby74 Purchased

Good morning I bought the theme sellya, is splendid. I have a problem with compatibility with Safari for PC, I do not view the titles in H1 how can you fix?

thanks so much

smartdatasoft

Please open ticket in our support system.

Is it possible to have the shop page 4 products per column?

smartdatasoft

It is possible in our oxy theme. For sellya need to edit the template and made archive page 4 column

Hi

I would like to see some bbpress and buddypress pages with dummy data in this theme, can you add them to demo?

Also, there is a way to add “wish list” on products in easy way?

Thank you.

smartdatasoft

You can view our another theme oxy which is more powerfull than sellya http://wp-demo.oxy-theme.com/ both of them are compatible with our theme.

Hello, the theme is compatible with the new version of wordpress 4.1?

smartdatasoft

Yes it is compatible latest wp.

wandick Purchased

Hi, how to increase the number of products rows (both featured & latest) on home page rows?

smartdatasoft

Please open ticket, our technical staff will help you. Today our office time is finish. We will take a look your issue Saturday. GMT+6, tomorrow is our weekend.

Default-user
wandick Purchased

I can not send a new ticket. This message appears “Request not yet submitted. Please check your email to verify and submit your request.”

smartdatasoft

Please send your ticket in support[at]smartdatasoft[dot]com, it will open ticket.

debby74 Purchased

Hi, I saw the red circle with version 2.3, the theme has been updated? Always download from the download 2.1

thank you

smartdatasoft

The last version is to update revolution slider. No other file is update. That is why we have to update that.

Default-user
debby74 Purchased

grazie

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