396 comments found

Hi, is it possible to make this theme wide (full screen)?

smartdatasoft

No, but you can do it with our oxy theme. http://themeforest.net/item/oxy-multipurpose-responsive-woocommerce-theme/8470054 which is more flexible than sellay

Hello, I tried to install the breadcrumb plugin you recommend when setting up the theme but it says it can’t be activated anymore?

Sorry please ignore this issue fixed!

bahassi Purchased

Hi. I am using your theme in building a website for a client of mine. To make the website faster I installed WP Total Cache and the speed gets better but I run into the following problem: The cart widget in the header doesn´t work properly (it doesn´t get updated) because it gets cached as well. Is there a way to prevent this part of each page from being cached?

Thanks a lot for your help.

smartdatasoft

You need to manage wp total cache and exclude cart page and other part.

bahassi
bahassi Purchased

Thanks for your reply. the plugin normally excludes everything you said by default once woocommerce is detected. What I am talking about in this case is the widget in the header. ¿Is there any way to prevent caching it in all pages knowing that it is a dynamic area? Thanks again!!

smartdatasoft

sorry, i didn’t have much experience is wp total cache.

Hello, I seem to have an issue with the system status, it’s showing this message Your theme has bundled outdated copies of WooCommerce template files. If you notice an issue on your site, this could be the reason. Please contact your theme developer for further assistance. You can review the System Status report for full details or learn more about WooCommerce Template Structure here.

Also, I am struggling to show the banner image on the website homepage.

smartdatasoft

Did you update the sellya, as we have update sellya theme for 2.3 some days ago.

Hello, I updated the theme and yet I still have a system status issue sellya/woocommerce/loop/pagination.php version 2.2.0 is out of date. The core version is 2.2.2,

smartdatasoft

Did you update the latest version correctly?

Default-user

I did, I ended up deleting the site I had and downloading your theme again which is the updated version.

smartdatasoft

If you are facing problem inform me.

Hi, I have just upgraded Woo and WP using Sellya and the light box / zoom functionality on the product pages has stopped working. Any ideas?

smartdatasoft

Please check your site have any jquery error may be that made stop. Sellya have no issue related zoom.

Default-user

Thanks, I have figured it out – plugin conflict.

smartdatasoft

Great you are able to figure out the issue :) You can view our oxy theme which is more better and optimized that sellya and more flexible than oxy.

Hello, I seem to be having an issue trying to add the latest products section to the home of the website.

smartdatasoft

Please use woocommerce standard short code there.

Hi!

I can’t figure out how to put the related products on the right sidebar in the shop.

I have my settings set to:
Related Products Position: Right
Show Related Products: Yes

They are showing up on the bottom of the page. I removed all of my custom CSS and it still shows up on the bottom of the page.

How do I put it on the right sidebar?

Example

smartdatasoft

There is option in theme admin , if you are unable open ticket in our support. our support staff will help you tomorrow, GMT+6, 9am-6pm inside

Hello, Not sure what has happened but the latest products on the homepage have gone a bit weird?

http://79.170.40.236/bambinibambino.co.uk/
Default-user

Ok thank you for your help, will update the theme now! :)

Default-user

Hello, just updated but still have the issue where did you say I could find info about the jquery issue?

smartdatasoft

Hello , Clear your browser cache and then test. I just checked our site home slider working fine with slider.

yudiboy Purchased

Installed fine. Everything works, but the theme options when you click general settings or any other tab, can you help me please…thanks

smartdatasoft

Please take a look your site have not jquery error.

Default-user
yudiboy Purchased

how should i do..help please

smartdatasoft

Open ticket in our support system with your site access, our team will investigate that. https://smartdatasoft.zendesk.com

adar_23 Purchased

Hi, i just send the question using themeforest contact form. Please check your email.

Jazakallah khair.

smartdatasoft

answer you via ticket

yudiboy Purchased

hello smartdata,

can you help me

why everytime i share product to facebook, the prodct desc show lorem ipsum…..

can i fix this…thanks

Default-user
yudiboy Purchased

i fix this using yoast seo plugin

On my blog page, my excerpt is too long. How do i change the length of the excerpt to only show 40 words?

smartdatasoft

Open ticket in our support for technical issue

Hello, I have added attributes to my products but they are not showing in the front end of the website?

Default-user

Hello, just with another theme and the attributes still don’t show

smartdatasoft

If the attribute do not show in other theme, then i must be your configuration problem or woocommerce related issue not our theme problem

Default-user

Managed to fix the issue by using variations instead, thank you for all your help :)

Hello! Just checked the theme on tablet and mobile and some of the product thumbnails seem to not be showing, not sure why.

On my iPhone the related products don’t show and on my iPad the main image doesn’t display on a product page but the thumbnails do.

Any ideas?

Here is the website: http://bambinibambino.co.uk

Default-user

Ignore, issue has been resolved :)

Interested in purchasing this theme but site speed results on google page speed insights are very very poor. Are you planning any updates for this?

smartdatasoft

If you want to buy , i suggest you to purchase oxy which is more optimized and good than sellya. all the limitation of sellya resolved and apply in our oxy theme. Oxy skin is full customization

Default-user

Thanks, but oxy also has really slow results on pagespeed test.

smartdatasoft

If you use cache software it will be faster.

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