36 comments found

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
gina723 Purchased

Is something wrong with the update? i’m getting a line 505 error in the function.php i’ve had to uninstall… reinstall.. totally screwed.

icypixels

Hi gina723,

Firstly, let me thank you for the purchase and for choosing one of my products! I really appreciate it!

I extend my deepest apologies! Indeed, the update had a bit of a code mistake and I apologize, it is me to blame. Because I wasn’t careful, I submitted a bit of faulty code. I was really tired when I submitted that update (I will never do that again :( ).

An update is already on it’s way and should be live any hour or so, when the review theme approves it.

The fix is to replace lines 464-490 with this bit of code: http://pastebin.com/3bdMpYx6 . If you can’t do it yourself, jump on the support forum with some FTP login details and I’ll do it for you.

If I can be of any further assistance, or if you have any more questions, please let me know. Have a great day!

Paul | Icy Pixels | Customer Happiness Engineer

icypixels

Hi there,

The update is now live and you can update your theme and the error won’t be there anymore.

I apologize again for the situation I created.

Paul

gina723
gina723 Purchased

Now there is a buddypress error? Warning: strpos(): Empty needle in /home5/user6/public_html/wp-content/plugins/buddypress/bp-core/bp-core-filters.php on line 489

icypixels

Hi there gina723,

I only offer support for my themes, features and functionality unique to our themes (beyond that of WordPress).

I’m sorry but it is not related to the theme at all :) You’ll need to contact the BuddyPress developers at http://wordpress.org/plugins/buddypress/

If it said /wp-content/themes/senator then it would’ve been something with my theme.

Paul

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi I’m also getting the error Fatal error: Call to undefined function icy_woocommerce_enabled() in …\wp-content\themes\senator\functions.php on line 505

icypixels

Hi pradeepkumarv,

Firstly, let me thank you for the purchase and for choosing one of my products! I really appreciate it!

I extend my deepest apologies! Indeed, the update had a bit of a code mistake and I apologize, it is me to blame. Because I wasn’t careful, I submitted a bit of faulty code. I was really tired when I submitted that update (I will never do that again :( ).

An update is already on it’s way and should be live any hour or so, when the review theme approves it.

The fix is to replace lines 464-490 with this bit of code: http://pastebin.com/3bdMpYx6 . If you can’t do it yourself, jump on the support forum with some FTP login details and I’ll do it for you.

If I can be of any further assistance, or if you have any more questions, please let me know. Have a great day!

Paul | Icy Pixels | Customer Happiness Engineer

icypixels

Hi there,

The update is now live and you can update your theme and the error won’t be there anymore.

I apologize again for the situation I created.

Paul

Default-user

Hi, Thanks for your response.I tried updating line 464-490 in functions.php but still get the same fatal error. I removed line 505 and able to activate the theme. if (icy_woocommerce_enabled()) { require_once(ICY_FILEPATH . ’/woocommerce/config.php’); }

Any suggestions on what might be wrong?

icypixels

Hi there,

If you update the theme to the latest available release in your ThemeForest Downloads then the error will be gone without any edits needed to the functions.php file.

Kind regards, Paul

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Thank you so much for a great product! The only question I have is if there is a way to remove the “leave a reply/post comment” section on the bottom of pages I’m not using as a “blog” format. I’m a relative newbie so forgive me if this is a easy question.

icypixels

Hi there NorthStarAlliance,

Please let me take this opportunity to thank you for the purchase! I do appreciate it a lot!

Also, may I ask you kindly to excuse me for the three day response time, but I do tend to not work during weekends :)

The answer is pretty simple to your issue and it’s mentioned in the documentation on page 20. The FAQ there, points to this link: http://www.youtube.com/watch?v=xDwPMIMJsLA&t=16m45s

We’re all learners here, so there’s no need to worry or excuse yourself :) I’m here to help you! :)

If you have any further questions, or if I can be of any further help, do not hesitate to use the support forum: http://support.icypixels.com/ . I’ll be more than glad to answer your enquiries.

Have a great day! Paul | Icy Pixels | Customer Happiness Engineer

Default-user

Thank you so much! I knew there had to be an “easy” fix I was missing!

icypixels

It happens to the best of us! :)

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • United States

Hi again, is there a quick way to display a Donate button somewhere in the header or top section ?

icypixels

Hi there sghasletwala,

Please let me take this opportunity to thank you for the purchase! I do appreciate it a lot!

You might want to do some custom modifications in your child theme’s header.php file, in order to get this done. I don’t do custom work, but I can vouch for my partners here.

If you have any further questions, or if I can be of any further help, do not hesitate to use the support forum: http://support.icypixels.com/ . I’ll be more than glad to answer your enquiries.

Have a great day! Paul | Icy Pixels | Customer Happiness Engineer

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Are we able to change the font in the “Title” when using the page builder “Text Block”? I have been able to change it on other pages, but not there.

Similarly, is there a way to change the font size on the calendar event listings?

Thank you!

icypixels

Hi there NorthStarAlliances,

Thank you so much for purchasing one of my files! I appreciate it!

You should try to change the CSS, by creating your own Custom CSS rules with the help of the “Inspect Element” tool from your Chrome Installation: https://www.youtube.com/watch?v=cnWL2d9bGPk

If you need any further help, please let me know.

Paul

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years
aam1182 Purchased

I am not finding where to edit the homepage slider image/donate area? Please advise.

icypixels

Hi there aam1182,

Thank you for purchasing Senator! I really appreciate it.

All edits are done through the help of the Appearance > Page Builder. You should find there the blocks with their settings.

If you need any further help, please let me know.

Paul

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years
aam1182 Purchased

Also, how do you had sections similar to the Live Preview? (In the News with photos below, The issues…)

icypixels

Hi there aam1182,

Thanks again for purchasing one of my products!

Upon importing the demo content via the sample .xml file I provided in the /demo-import folder, you should have a similar structure for your Homepage, as seen in this screenshot: https://www.dropbox.com/s/ydx7zibrx8zj62x/Screenshot%202014-03-26%2020.29.57.png

Paul

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • United States

hi, how do I make my images on the slider to auto fade instead of having to click the nav arrows? I tried to set slideshow: true on jQuery.flexslider function in the jquery.custom.js file but no luck – please help -

Also I want to minimize some white space or padding below the nav menu and where the actual content starts on all pages, where in the stylesheet can i change that ?

icypixels

Hi there,

Please jump in the support forum http://support.icypixels.com/ as that’s the only place to receive proper support.

Paul

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years
aam1182 Purchased

Hi, I have turned off comments on pages and posts, but it now says “comments are closed.” Please let me know how remove this text from the bottom of every page (does not look very good for a campaign.) Thank you!

icypixels

Hi there,

I responded to both of your support requests. If you have any other questions, please let me know.

Paul

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years
aam1182 Purchased

Also, along the same token, on the blog feed page (http://votecari.com/category/issues/) I do not want all the “comments: 0” along the left sidebar. Please advise how to remove. I really like this theme, and would like to purchase again for future political campaign use, but need to know how to entirely disable any sign of comments, including my previous question about how to disable “comments are closed” on each page/post. Thank you again

icypixels

Hi there,

I responded to both of your support requests. If you have any other questions, please let me know.

Paul

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years

demo seems broken? In particular the shop?

icypixels

Hi dailce,

Indeed, there was an issue with permalinks. Thank you for noticing!

Everything seems to work just fine on my end now: https://www.dropbox.com/s/ba3nxg2fj1z7g02/Screenshot%202014-03-31%2023.23.47.png https://www.dropbox.com/s/6nqxvvhrjos1k5m/Screenshot%202014-03-31%2023.27.58.png

Paul

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years
aam1182 Purchased

Hi, How do you minimize the white space at the top of each page? (Below the navigation bar)?

Also, same with header space – lessening the margin on top and bottom of logo. Thanks!

icypixels

Hi,

CSS Customizations are not included in the free theme support policy, unfortunately. You’ll have to further customize your theme with the help of your developer or by contracting one here.

What you’re looking for to customize is the

.logo-wrapper

and the
.content
padding values. I suggest trying to learn how to use the Inspect Element: https://www.youtube.com/watch?v=cnWL2d9bGPk to further customize your theme.

Paul

Default-user
aam1182 Purchased

Thank you, I’m not sure if I will use help or not, but in the meantime something is now not right with my site. I will email you so that I can send screenshot.

icypixels

Hi,

I responded to your email.

Paul

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years
aam1182 Purchased

Does anyone know how to remove the date/comment count from the blog section on homepage? (It has the category/date/comments below each blog photo)?

Thanks in advance!

icypixels

Hi there,

This is considered as a customizations and it’s not included in the free theme support policy. I highly recommend hiring a developer to get this done.

Paul

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

in Aqua Page Builder, when you try to insert an image (say into Lightbox), the entire Media Library is blank!

icypixels

Hey,

This is a known issue in Aqua Page Builder and not the theme itself. Until the plugin creator corrects this issue, we’ll have to wait.

Paul

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
  • Referred between 1 and 9 users

I have a background image at the top section of my homepage, but for some reason there is a huge white space. I don’t know how to get rid of it. I wanted to post this question (and others) to your support forum, but there doesn’t seem to be anywhere to submit questions. Are you still supporting this theme? Can you help? I have a lot of issues.

icypixels

Hi there dear customer,

Thank you so much for purchasing one of my products! I really appreciate it!

Feel free to post a screenshot on a image sharing service, or give me your URL link so I can see what you’re trying to modify or what you intend to achieve.

Thank you so much for your patience! I look forward to hear from you!

Kind regards, Paul

happytapper

I posted it on your support forum a day ago. Can you please help?

icypixels

Sorry about that! I was extremely busy lately! I will get back to you now.

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