440 comments found

Hello,

the shortcodes and other extra items not shown in the demo, or no exist?! Great work, but it seems a bit poor template. It lacks essential details and content..

Default-user

I found two more bugs, your team need to work hard with clients like me xD

Well, pic nº 3: In mobile devices, there are a bug in the search bar, u can read ‘SEA’, and the ‘R’ appears cutted.

Pic nº 4: I changed your logo for mine, and remove it from all sites. But your logo still appears ‘ONLY’ on mobile devices, in the web is all right. (And yes, i tried flush the cache).

Please, i need to solve this issues as soon as possible. Thanks again :)

3- Image and video hosting by TinyPic

4- Image and video hosting by TinyPic

Default-user

5- How can i write (shortcodes) on the featured image of a page that is not in your ‘Theme options panel’?! Like the ‘About’ page in the demo.

Image and video hosting by TinyPic

  • POINT 4 IS SOLVED. Thanks :P
razvan-onofrei

Hello there Serllinho,

I see you have quite a few questions and issues regarding Senna. We have a support forum where we can help you with getting things together.

By opening a ticket there you help us better keep track of our issues and make fixes and future updates.

Make sure you read the support policy before opening a ticket.

Thanks, Razvan

caspio7 Purchased

Hi I’ve been using Senna for a while now. When a client is viewing a project page they have the option to click left or right to view other projects. These are not always related to what they are looking at. Is there a way to make this switch only within the same category? Thanks

alin-clamba

Hey caspio7 and thanks for being our customer!

Unfortunately at least for the moment there’s no option to add a filtering like that when you browse the projects. But I recommend to make a feature request on our Forum and if there will be more customers looking for that we’ll consider it.

Thanks, Alin

caspio7 Purchased

Hello again,

Is there a quick way to change background colour in a column generated by the short code. I can see the option to change the whole table color but only want to change the right side. Many thanks!

alin-clamba

Hi!

Unfortunately you can do that only if performing some custom work.

Cheers, Alin

Ivapix Purchased

Can you please check why my webpage is not scrollable on mobiles. Link is: inovations.co.rs

alin-clamba

Hey Pjano!

I’ve just tested your site on iPhone and it works just fine, no scrolling issue :)

Anyway, if you still face this problem on your phone it could be better to open a ticket on our HelpDesk and you’ll be helped to sort this out.

Thanks, Alin

Ivapix
Ivapix Purchased

It seems like issue is only on Android with Chrome browser. Tested now.

Hi, how i can change the font size in the portfolio projects?! I need reduce it. Thanks :P

alin-clamba

Hi!

Try this snippet: .project-centered .single-project-content {font-size: 10px;}

Cheers, Alin

huzan Purchased

Hi, I would be interested in purchasing the theme. However I have noticed two issues.

While checking your link on a chrome mobile browser (latest version 39) it doesn’t scroll. It just stops on the first look. This is on all android phones. Also while viewing on a browser on phone using opera right at the footer there is a white space. Can that be fixed?

I am keen on buying the theme once this is resolved.

Looking forward for your response.

Best, Huzan

Default-user
huzan Purchased

Hello. I am waiting for your response.

pixelgrade

Hi,

Can you check our demo now and tell me if the issues are still there?

Thanks, Vlad

caspio7 Purchased

Hi I like the mosaic portfolio gallery generated by the shortcode [portfolio category….] After using Projects to display my work for a while I want to display it in pages now. It gives me more control of the layout.

My questions are: Can I display images from a page gallery with this portfolio shortcode? and if this isn’t possible is it possible to format projects like regular pages so I can set the layout myself.

Many thanks

pixelgrade

Hi,

Unfortunately the shortcode is only for portfolio projects so you can use a gallery with this layout.

Best regards, Vlad

jqpaint Purchased

Hi,

I’m having an issue with Portfolio items. For some reason I am not able to find where to manage the photos for each portfolio entry. When I switch from Standard to Video, I see the video options – but I don’t have anywhere to upload photos in the WP admin. PLEASE HELP!

pixelgrade

Hi,

I am sorry to hear about your issues. To help you better we will need to have a look first. So please open a ticket on help.pixelgrade.com and provide us with WP admin access.

Beste regards, Vlad

huzan Purchased

Hi, I have purchased the theme.

I have a few queries. The “Blog” Section header takes a fix heading “Blog & News.” which can be changed from the admin console of the back-end. However on my website (which is still on design stages), we want to have 2 blog categories – 1. Services 2. Blog.

On the navigation bar, we would be putting 2 links. We definitely can’t have the same heading for both categories. How can I change this? Please advice. Thanks in advance. Best, Huzan

alin-clamba

Hey huzan!

Thanks using our theme!

You can add the two blog post categories in the menu from your wordpress dashboard. Go to Appearance > Menus and make sure you selected “Categories” from the “Screen Options”. Then you can add the categories to the menu.

I hope I was helpful,
Alin

i purchased the theme a while ago and am on version 1.9.5 ..

the problem i have is in the projects. Once you click on the photo in the project it opens in a new page and not a lightbox.. where is that option to select lightbox? thanks

alin-clamba
alin-clamba Author Team

Hey and thanks for using our theme!

Firstly please update to the latest version, which is 1.9.6. If your problem persists, I recommend to use our HelpDesk and open a ticket, in order to further investigate the issue.

Thanks,
Alin

huzan Purchased

Hi, I have a few questions.

On my category page my posts excepts are in WORDS. I would like my excerpt to be in characters. How can I change that? There is a setting change in wpGrade.php but could you please help with the change that’s required.

Also on the same category page, only some posts are shown and then there’s a page button. How can I show all posts together without a page button?

george-olaru

Hey Huzan!

By default, the WordPress excerpt function is configured to limit the excerpt by words. If you want to alter that functionality you may need to look on this discussion and apply to this theme: http://bit.ly/1vATk7I

The posts are paginated and you can change this from Admin Panel – Settings – Reading – Blog pages show at most

Regards, George

Hi, I have some problems with scroll when I visit my webpage from Android with Chrome browser. Could you help me, please? I hope your news. Thank you!

george-olaru

Hey and thank you for being our client,

In order to offer a better support and keep track of the issues, for any questions, please use our HelpDesk.

All the best, George

Hi,

I don’t know what’s going on but I am not receiving any messages. I put my email but I still do not receive messages.

pixelgrade

Hi,

Can you please open a ticket on help.pixelgrade.com and provide us with WP admin access so we can investigate? It may be a server configuration issue, but who knows…

Best regards, Vlad

Hey, how do I translate the word “MORE” in the top menu?

alin-clamba
alin-clamba Author Team

You can find that word and replace it with another one if you go to wp-content\themes\senna\library\admin-panel\options.php at line 535.

Default-user

I changed in file to another word it did not work, I think what you said to change belongs to Portfolio not the top menu.

VIRB Purchased

I have the same issue as a few of your customers: the theme doesn’t scroll on Android OS (trying on http://bpartofit.com). Your demo at http://pixelgrade.com/demos/senna/ works fine on your server, but do you have a solution for this one? Seems common enough to need some attention and I haven’t seen any solutions on the support forum. Thanks!

alin-clamba
alin-clamba Author Team

This issue is on our Tracker List and will be fixed in the next update. Thanks!

gioclear Purchased

I asked for assistance for the non-compatibility of this theme with mobile systems but nobody answers for months. Senna should be responsive but in fact it is not.

alin-clamba
alin-clamba Author Team

We aware of this problem and we’ll try to release an update as soon as we can. Thanks!

Default-user
gioclear Purchased

Ok thanks

Hi there,

in the mobile function there are navigation arrows. How to remove them?

Thanks

alin-clamba
alin-clamba Author Team

Hi!

You can use this snippet to remove the slide arrows from the mobile device: @media only screen and (max-width: 799px) {.slider-front-page .flex-direction-nav: {display: none !important; }}. Just copy and paste the code in Theme Options > Style > Custom Css Code.

Have a nice weekend! :)
Alin

Hello, How can I change the color of the icons (Phone, envelope, marker) on the contact page?

alin-clamba
alin-clamba Author Team

Hey!

Try this snippet, in order to change the color of that icons: .icon-phone {color: #657687;}.

Cheers,
Alin

digital7media

worked perfectly for the phone but not for the envelope and map marker..

alin-clamba
alin-clamba Author Team

Sorry, my bad. Add this two elements after .icon-phone: .contact-detail-icon and .icon-map-marker. Cheers!

thicrash Purchased

Hello!

How can i make the isotope from portfolio archive starts filtering a specific category, and not start showing all portfolio projects?

Thanks!

alin-clamba
alin-clamba Author Team

Hey! For the moment, Senna theme doesn’t have an option to start filtering with a specific category. I recommend making a feature request. Thanks! Alin

Default-user

I needed it as soon as possible , does not have any code I put in the portfolio-grid.js to do that? I’ve used the isotope to another site and was only put the filter : ’.category’ in the code but I don’t know where to put this in portfolio-grid.js.

huzan Purchased

Hey Alin, I am facing multiple issues in using the theme.

Issue 1: I added a quick contact box in the footer. Please find attached Link the output. It’s distorted.

Issue 2: I increased the number of posts to be shown on a particular category page of the blog to 15. I have a total of 11 posts. If you check the output the 11th post comes where the 12th post should be and there’s a gap between the 10th & the 12th post. Please let me know the solution. Link

alin-clamba
alin-clamba Author Team

Hey huzan!

In order to better handle the issues you are reporting here, I recommend using our HelpDesk by opening a support ticket and providing access data to your site.

Thanks,
Alin

Default-user
huzan Purchased

Thanks Alin.

I’ve raised a ticket.

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