397 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi!

Is there an easy way to include title or caption in the pop up image gallery on the blog posts galleries?

in the portfolio, it always shows the title in the pop up image, down at the left, but in the posts galleries, you just can see the 1/xx at the right, and no title, or description or caption at the left

could you help with this?

thanks a lot for this wonderful theme!

pixelgrade

Hi! Thank you for the suggestion – I added this Feature Request to our list and hope to get implemented on the next update. Thanks

Default-user

thank you

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
drive80 Purchased

How do I get my preview blog posts to have pictures in them? www.paleoriot.com

pixelgrade

Please go to Theme Options – Blog – Show Featured Images in Archive – ON and make sure your posts do have a Featured Image set. Regards

drive80
drive80 Purchased

I love you.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hello; I am very interested in your theme, but before buying it I would like ask you some questions: – I would like to have 6 portfolios with differents filters inside. Is that possible? – There will be around 200 pictures fore one portfolio.. Do you think it will be very slow… How can I manage it?

Thank you very much

pixelgrade

Hi and thank you for your interest,

We’re supporting only one portfolio page with filter. I think 200 pictures needs some scripts (eg. layzloading) to be handled optimized. unfortunately your both requests are not coming as out-of-the-box options – they can be done but need a developer help.

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

hello, i want to change the theme direction to rtl but when i do it some thing in the theme go wrong, what can i do?

pixelgrade

Unfortunately Senna is not RTL ready – you need to do some CSS changes in order to achieve that. More about it here: http://bit.ly/18dAMTK

Default-user

can i get more help about rtl?

pixelgrade

When we will decide about RTL support we cannot offer further details about implementation.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

This is a fabulous theme! Very powerful & flexible. Easy to use, & the customer support has been tremendous. Two thumbs up!

pixelgrade

Thank you so much brett!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
LIATQ Purchased

Hey Pixelgrade!

Quick question – what dimensions would you recommend for Homepage Slider images, so that they still look great on large, high-res screens?

Thanks!

pixelgrade

Hi,

I wouldn’t go more than 1900px width and 1000px height.

Regards

Default-user
LIATQ Purchased

Brilliant, thank you! Can I also ask – is the height of the slider manually editable, or is it fixed?

pixelgrade

Hi. The height is fixed.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

I have an issue with the Twitter feed on CityHub that has been closed on your support site without being resolved – can somebody email me to explain please? I’m not very happy about the way this has been dealt with.

pixelgrade

Please send an email to contact at pixelgrade.com with details.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello,

I love your theme and my new website!

http://www.smdphotography.co.uk/

Is it possible to display the projects in random order?

Thanks,

Gary

pixelgrade

Thank you and I am glad you like it. Right now we don’t have a random order option.

Default-user

That’s a shame. I’ve changed the order of projects manually. The order has changed on the project page but remains the same on the home page. Do you know how I can also change the order on the homepage? Thank you.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
g4promo Purchased

hi, i just buyed this theme. but i can’t get the google map into it! i tryed new and classic map but i get only a gray field! this video: http://www.screenr.com/MjV7 also don’t work for me

is there an issue on Version: 1.9.3 ?

pixelgrade

Hi! Please open a ticket on http://help.pixelgrade.com and show us your Google Map URL. Thanks

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

hello’ can i make the video full with in the slider?

pixelgrade

Hi! Unfortunately we don’t have such an option – really sorry about that. Regards

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

hi i liked the theme but i have question. about the Page in the blog section name “Masonry Layout.” can this page be having the image slider like the main page.. cos i want the main page to have.. image slider on the top and the news below like in the page”Masonry Layout.” thanks WH

pixelgrade

Hi. Right now we don’t have this option for the frontpage. You will need to use a child theme and create a custom template.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

hi there. i’m looking forward to show 2 portfolio pages, one with my commercial shots, the other with my personal proyects.

i have not the skills to hack the template and create different templates for each group of elements to be displayed, but i noticed that there is a shortcode called portfolio that allows a easy way to include or exclude categories, ids, etc…

i think i can create a page for my personal work with this method (portfolio shortcode) but i just need to exclude from the main portfolio template the ids or category of my personal projects, because i dont want to be shown at the mail portfolio

could you please give me some advice on how to exclude one category (i will call it for example “personal-work”) from the main portfolio?

thank you so much

pixelgrade

Hi. Unfortunately we don’t have this capability right now to exclude categories from the main portfolio archive.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
Gruni Purchased

Hello, I haver a little problem. My logo isn’t shown in the firefox browser. In other browsers it works except firefox. Why? And how can i fix that?

the page is

http://multicopter-service-system.de
pixelgrade

Hi. You seem to have the maintenance plugin activated. Please open a ticket on help.pixelgrade.com and provide us with WP admin access so we can investigate.

Default-user
Gruni Purchased

now you can access my page. sorry i have forgotten to deactivate the coming soon page

pixelgrade

The problem is the image format that you’re using (.tif) which is not supported in too many browsers. Try to convert to a .png or .jpg and will work. Regards

Default-user
Gruni Purchased

thank you it works !!! :)

pixelgrade

I am glad I could help you.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Well, I have some webfonts issues. I extend fonts with polish characters, but even so they are not appearing (and it looks different in every browser – in Chrome and FF looks ok, but not in every OS, in Opera fonts doesn’t load).

Same fonts files and font-face declarations works in default, Twenty Twelve, theme… I don’t get it, do you have any ideas?

pixelgrade

Hi. Can you open a ticket on help.pixelgrade.com and provide us with a url so we can assist? Thanks

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years

Where exactly do add the photos I want in the Project page?

I know where I need to add the “featured” but where do I add the images for the Project?

pixelgrade

Hi. The images shown in the project page are the images attached to that project (the images that were uploaded through the media uploader for this project). If you click on the Add Media button and select “Uploaded to this post” you will see the images attached to that project.

digital7media

thank you

pixelgrade

You are welcome.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Demo site layout is broken on WP8 devices (IE) in portrait mode after Lumia Black Update. Can you comment on that?

pixelgrade

Hi. We don’t have a Lumia on hand but we will try and test it through other ways.

  • Bought between 10 and 49 items
  • Has been a member for 6-7 years

Oh boy! I went through the 16 pages comments.. first time I see so many dummies questions in this marketplace. When there is the support forum for tech issues, you should restrict this area to new customers and functionalities inquiries like so many does here.

I’m very attracted by your template. You have really something with the pagination in your designs.. even if it’s not as modular as some I use to work with, it’s catchy. I will follow your work.

I have 5 before-buying questions :
1 – you say you can’t avoid the main portfolio to show every categories, but we don’t have to display this portfolio in the menu, we can only display the category-portfolio, am I right?
2 – I don’t want to use shortcodes. Do you think WPBakery Visual Composer plugin will work properly. I’m sorry, your work sounds smart, but once you’ve tried Visual Composer you can’t go back to shortcodes anymore. If I don’t install pixelgrade shortcode plugin, I will miss all the enhancement in the pages like quotes, team, etc?
3 – Same for the slider, I may use yours but do I have the liberty to deactivate it and use my own habitual plugin like LayerSlider? I mean if I put my slider shortcode in the First Content Area or the Home page, it should work.. no?
4 – Do you have an option in the admin to hide the search?
5 – Can the posts pages be full-width? I hate sidebars.

Have a nice day.

picturgency

Sorry about the 3rd question, I should be able to replace your slider by mine in the php file. Of course.

pixelgrade
Hi and thank you for your interest! We’re looking to offer support through our helpdesk ( http://help.pixelgrade.com ) but many customers jump over here and post their questions :)
  1. Yeah – sure! A category menu link can do the trick.
  2. That plugin should work but some styling might need to fit the theme style. If you do not use PixCodes plugin you will cannot benefit of shortcodes like quotes, team etc.
  3. Yes – should work.
  4. Unfortunately not but you can hide it using just one line of CSS code.
  5. Sure – by default they are without sidebar: http://bit.ly/11N3yod

I hope it helps and sorry for this late response. Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
anvancy Purchased

Hi.

Have been using this theme and find it wonderful to use. My website is anvancy.com for reference.

I had this request if it can be implemented in the next update.

Can you include simple button to change the background color on the fly? Right now I have to dig in the custom css just to change the background color and at times find it confusing.

Also instead of the home slider, how can I implement a full page slider?

Thanks

Anvay

pixelgrade

Hi Anvay and thank you for the suggestion! We will take it into consideration but i cannot promise if will be implemented as we have a lot of features requests from our customers.

The home slider is already full width – are you looking to insert it to other pages ?

Regards

Default-user
anvancy Purchased

Hi, What I wanted to ask was if we can implement a full page slider?So for example on my home page I want a full top to bottom image slideshow .But I suppose its not possible since you explained that before in one of the comments. So are there any plugins which I can play with?

Eagerly waiting for the new update.

Cheers.

Anvay

pixelgrade

You probably need to do some custom coding to make the slider full page. You can start with this http://bit.ly/1bmr03p (we’re using flexslider js plugin). Regards

Default-user
anvancy Purchased

I think I picurtency asked the same question. So if I too purchase the layerslider, I will have to implement it in the custom css php file?or a simple installation of the plugin will do the trick?

pixelgrade

I cannot guarantee it will work as you imagine – most probably the slider will fit inside the content and will not go full width & height – for that some custom css/php work might need. Thanks

Default-user
anvancy Purchased

oh.ok.thanks for your help.

Default-user
anvancy Purchased

Also I forgot to ask this. Under the portfolio view category, we either have classic and centered. If I want a mix of two, i.e. full width feature image and positioning of the center style, how should I move forward?

pixelgrade

Unfortunately you cannot mix them – you need to edit some php files and probably play with the css code.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
Gruni Purchased

Hello again,

can you tell me how to configurate the patchwork? there are only 6 boxes side by side. it isn’t like its on the demo page.

pixelgrade

Hi. First of all you need to have sufficient images attached to each project (4 or 5) and then from Theme Options you can choose from 3 different layouts.

Default-user
Gruni Purchased

but the layout what i’ve chosen does not work?

pixelgrade

Do you have enough images (5) attached to that project? (an article that might help with this How to edit a project gallery

If you still have issues please open a ticket on our helpdesk: http://help.pixelgrade.com

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United States

I cant seem to get my behance social link to display at the bottom of my website, is there a specific URL i need to use or what

pixelgrade

Hey Jojo! Try to insert the absolute URL path, like this: https://www.behance.net/your-username Thanks

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