Sensation - Responsive WordPress Theme

Hi,

sorry for the delay, the team has been increased now to be at your service! Please post back with the account that purchased the theme so we can verify you for support!

You can comment back by clicking on the Reply button.

Cheers,
XiaoThemes Staff

Bought between 1 and 9 items
Has been a member for 0-1 years

chalkboardkenya Purchased

Hi Rafael

Thank you for your help a couple of months ago. I have been looking at your blog and really like it.

How do I make my blog http://www.chalkboardkenya.org/blog/ look exactly the same as your blog http://themeforest.net/item/sensation-responsive-wordpress-theme/full_screen_preview/2863147 should it not be the same to start? Mayb I have just fiddled with it too much.

I would like pictures and videos etc on the blog page. With my blog it is just text on that page…

Hope you can help!

Alec

XiaoThemes Author

Hi,

sorry for the delay, the team has been increased now to be at your service! It seems you figured that out tho

You can comment back by clicking on the Reply button.

Cheers,
XiaoThemes Staff

Bought between 1 and 9 items
Has been a member for 0-1 years

there4 Purchased

Hi, I am having trouble making plugins work with the Sensation theme. I have installed a snow storm plugin, to add a seasonal snow fall effect, and a Christmas countdown timer, but neither work when activated. Is there anything special I should do to make plugins work with the Sensation theme?

XiaoThemes Author

Hi,

sorry for the delay, the team has been increased now to be at your service! I’m afraid some plugins might not be compatible with a theme due to the many features it has. We cannot guarantee plugin support. You can always contact the creators of the individual plugins to see if they can help!

You can comment back by clicking on the Reply button.

Cheers,
XiaoThemes Staff

Bought between 1 and 9 items
Has been a member for 0-1 years

there4 Purchased

Hi, Is there any documentation that gives the shortcodes to recreate the page layouts shown in the live preview? In particular, I am looking to add the ‘latest from blog’ and ‘testimonials’ as they appear on the homepage of the live preview. Thanks for any help.

XiaoThemes Author

Hi,

sorry for the delay, the team has been increased now to be at your service! You can upload the demo content we provide to have all the pages and posts

You can comment back by clicking on the Reply button.

Cheers,
XiaoThemes Staff

Bought between 1 and 9 items
Has been a member for 0-1 years

SugarFixCreative Purchased

Since updating to WP3.5 the shortcodes button on the layout editior has disappeared and I don’t know how to get to a list of shortcodes – can you help me please!

Or is there going to be an update to the theme as this functionality was extremely handy!

Thanks Maggie.

XiaoThemes Author

Hi,

sorry for the delay, the team has been increased now to be at your service! Please make sure you are on a compatible version of WordPress. You find compatible versions in the right sidebar on this page.

You can comment back by clicking on the Reply button.

Cheers,
XiaoThemes Staff

Bought between 1 and 9 items
Has been a member for 0-1 years
United States

pathdig Purchased

Ola Rafael,

In working with the theme after uploading the new custom.js file, there are still two problems that I can see:

1. The Recent Tweets in the footer totally disappears with the new custom.js file. I know this because I tried uploading the old custom file and the Recent Tweets came back into the footer. I tried commenting out both the pricing tables and portfolio fixes in the new file and it did not fix the issue. So it’s somewhere else in the code.

2. On Apple iPads, the dropdown menus don’t allow you to select an item on the dropdown menu. When you try to select the dropdown, the menu disppears quickly and either defaults to the destination URL on the top level of the menu.

I really hope you are still supporting this theme as I feel these are important fixes that need to be addressed.

Tcahu e muito obrigado, Tim

XiaoThemes Author

Hi,

sorry for the delay, the team has been increased now to be at your service! It looks like we need some testing in your case, could you please head over to our support system and open a ticket explaining your issue as detailed as possible? Also let me know your wp-admin login details with your website URL.

https://xiaothemes.zendesk.com/home

Cheers,
XiaoThemes Staff

Bought between 1 and 9 items
Has been a member for 0-1 years

tfsouthcoast Purchased

Does anyone know if this theme still being supported?

XiaoThemes Author

Hi,

sorry for the delay, the team has been increased now to be at your service!

You can comment back by clicking on the Reply button.

Cheers,
XiaoThemes Staff

Bought between 1 and 9 items
Has been a member for 1-2 years

anacarbajo Purchased

Firstly, thank you for awesome Sensation Theme.

I would like to present my ‘single projects’ with only one picture related but it doesn’t show unless you upload more than one. Then, how can I change on the original code to customize that issue for me.

Thank you guys.

XiaoThemes Author

Hi,

sorry for the delay, the team has been increased now to be at your service! I’m afraid we cannot grant free modifications of the theme files. Sorry!

You can comment back by clicking on the Reply button.

Cheers,
XiaoThemes Staff

Bought between 1 and 9 items
Has been a member for 0-1 years

camno

Hello, I wanted to create a personal website portfolio. I really like your theme “Sensation” but I see that is not yet compatible with the new version of WP (3.5): you confirm me that the theme works properly the same or do I have to wait for an update of your theme?

XiaoThemes Author

Hi,

sorry for the delay, the team has been increased now to be at your service! Chances are low that there will be a conflict since the theme is compatible with 3.4 – but if you want to wait it’s okay, I don’t know the pipeline tho.

You can comment back by clicking on the Reply button.

Cheers,
XiaoThemes Staff

Bought between 1 and 9 items
Has been a member for 0-1 years

camno Purchased

Hi, you kindly tell me how to center the image/s (tall and small witdh) in the slider of the “Single Project”?

XiaoThemes Author

Hi,

sorry for the delay, the team has been increased now to be at your service! Can you show me a link of your website so I see what you mean?

You can comment back by clicking on the Reply button.

Cheers,
XiaoThemes Staff

Bought between 50 and 99 items
Has been a member for 0-1 years
United Kingdom

UKiain Purchased

Hi I’ve updated to the latest version but the Twitter feed doesn’t seem to be working. There’s no errors, just a blank feed.

http://www.cloverleafcc.co.uk/

Thanks

XiaoThemes Author

Hi,

this is really strange. Since it works on our demo I have to assume it’s a local issue on your server – Could you contact your hosting company about that please?

You can comment back by clicking the Reply button.

Cheers,
XiaoThemes Staff

Bought between 10 and 49 items
Has been a member for 1-2 years

cab72 Purchased

Hi there,

Opened a support request with your team #2258 – can’t seem to get the Single Project pages to show up.

Look forward to resolving.

Thanks C

2 older replies

XiaoThemes Author

Thanks for the heads up!

Cheers, XiaoThemes Staff

cab72 Purchased

Thanks for helping with my support request – problem solved

XiaoThemes Author

Thanks for letting me know! Cheers, XiaoThemes Staff

cab72 Purchased

You’re more than welcome.

I’ve just opened one more support ticket for help with Home Page layout – #2278

Thanks XTS

XiaoThemes Author

Thanks! I’ll get to the ticket system after I went through the comments here Cheers!

Bought between 50 and 99 items
Has been a member for 0-1 years
United Kingdom

UKiain Purchased

Hi I’m having problems with the accordion not working after changes have been made to the contents of the accordion. I sent a message through the contact form but haven’t heard anything back

Thanks

XiaoThemes Author

Hey there, please open a ticket in our support system over at zendesk with your website URL and login details, I will check it out right away

Cheers, XiaoThemes Staff

Bought between 10 and 49 items
Has been a member for 1-2 years

cab72 Purchased

Hi there – Ihave a support ticket at the Zendesk #2323

Thanks C

XiaoThemes Author

Just replied Thanks and cheers, XiaoThemes Staff

cab72 Purchased

Thanks for the reply – I’ve replied back – C

Bought between 1 and 9 items
Has been a member for 2-3 years

ChristopherFlores Purchased

Hi, I just purchased this theme and wanted to see if there was a way to make the logo appear larger. Every time I upload a new logo file, it just keeps displaying at the same size and pushes it up to the top. Not in the middle like the sample. Is there somewhere in the editor where this can be adjusted or customized?

1 older reply

XiaoThemes Author

Hey there, could you show me your website so I can check that out? Cheers, XiaoThemes Staff

ChristopherFlores Purchased

http://johnsonemplaw.com

ChristopherFlores Purchased

Hello, any info on this simple request?

XiaoThemes Author

The problem is that the logo column has four columns out of 16 and the nav column has 12 columns out of 16, so you cannot really modify that unless you modify the header php file. Cheers, XiaoThemes Staff

Bought between 1 and 9 items
Has been a member for 1-2 years

evoarc Purchased

Hello. Are you able to add a custom background to the page? I want to add the following: http://i47.tinypic.com/2rhv1cm.jpg obviously with the main site content in the white.

XiaoThemes Author

Yes you can do that. Add this to the custom css section in the theme options:

body {
background: url(http://i47.tinypic.com/2rhv1cm.jpg) top center no-repeat;
background-attachment: fixed;
}

But this image does not have the correct size yet. You can simply replace the url with the correct image.

Cheers, XiaoThemes Staff

evoarc Purchased

1 month ago

Thank you. Is there a way to add a second background image below, as repeatable?

XiaoThemes Author

1 month ago

What do you mean with “below”? Cheers, XiaoThemes Staff

Bought between 1 and 9 items
Has been a member for 1-2 years

evoarc Purchased