33 comments found

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

Hi I Purchased this theme but my aim is to sell paintings and have them shipped out to people. I noticed in previous comments you said if that is the case I should have purchased http://ninetheme.com/themes/serenity/

Can I purchase that one instead and then get a refund on this one, I am not selling digital products.

Ninetheme

Hi

Need to be a little more careful when buying. I think there is an error. Does the problem still persists? I was thinking of send the template, but you have already bought the template.

Then you can contact the Envato support team for a refund. http://support.envato.com/index.php?/Tickets/Submit/RenderForm

Thanks Regards

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hello,

Is there a name for the slider used in this theme or did you design it yourself? I wanna check on recommended image sizes for the slider.

Thanks Jim

Ninetheme

Hi Jim , Slider name is name : Flexsilder . This slider image size automatically configures. So yes it’ s possible you configure the images size.

Regards

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi there, great looking theme! Do I have the option of adding shipping choices at checkout in addition to the download function? If not is there a theme you guys have created that will allow digital downloads as well as shipping of a CD if a customer wants it?

Ninetheme

Hi thank you so much!

For shipping options you use woocommerce plugin :http://themeforest.net/item/serenity-premium-wordpress-ecommerce-theme/4542410

If you have any questions please let me

Best Regards

Default-user

Thank you. So to clarify the link you sent me will work for both digital downloads and physical orders?

Ninetheme

You’re welcome!

Yes I guess possible but for do not misunderstand please read docs :http://docs.woothemes.com/document/digitaldownloadable-product-handling/

Regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello, I havent purchased the theme yet but I was also wondering if the products had to only be digital products. Can I use the theme if i was also shipping products to my customers?

I wanna have both methods of providing products to my customers.

Ninetheme

Hello,

This plugin was created just for digital downloads. WooCommerce version is also available. http://themeforest.net/item/serenity-premium-wordpress-ecommerce-theme/4542410

You can also use both methods/systems.

Regards

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

Hi. I have a problem with the page layout of the home screen. The slide show is not visable on some browsers, at the moment it is not working on Firefox.

Please see here: http://fineartofthailand.com/

Now, I hired a Wordpress expert, gave him my login details and he came back to me and said this.

Hello brother.

I looked through your website once again. It seems that your theme contains some malicious codes. Please contact the theme owner as soon as possible and let him know the exact issue.

These codes always create such issues.

Don’t hire anyone untill you get response from theme owner.

Good luck

PLEASE HELP!

Ninetheme

Hi

Your domain not working , please check it. Regards

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Hello, plan to purchase this theme. Does product upload only allow certain formats, e.g. .mp3, jpeg, or can it also be other formats, like .php. .html, or even a zip? Thanks.

Ninetheme

Hello , Almost all types of files supports. but everything not tried. I’m not sure about it. Download and try EDD plugin . This theme complete with compatible EDD.

Regards

Default-user

I think .zip will be the most case scenario for me.

Default-user

If it takes zip then all problem should be solved, because I can simply zip everything.

Ninetheme

That’s the best. would be doing the saving in the your server.

Ninetheme

do not suffer any problems in .zip format.

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 0-1 years
  • Peru

Hi! Great Template ¿Where is the Register Option?

Ninetheme

Hi , thank you so much! On the payment page, there is a section to create an account.

Regards

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 0-1 years

Hello , good work and some questions 1. is there ability to comments on any item 2. is there ability to setup some languages 3. is there search & filter ability to give user a good chance surfing items 4. is there any registration & login management

Ninetheme

Hello Thanks for good comment. This system (EDD) is considered as child.

I’m not sure it matters. There is a form with the registry on the checkout page.

You can visit here for all the features.

https://easydigitaldownloads.com/edd-features/

Regards

sanayar2008

But I see in above link some addons like affiliate addon , what are the difference between of them ?

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 5-6 years
  • Sold between 1 and 100 dollars
  • United Kingdom
  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 1-2 years

1. Is there a way search results to return images (thumbs for the products)? 2. Can shop products be listed on 4 or 5 columns? Thanks

Ninetheme

Hi,

1-) Not possible for the moment. 2-) Open “loop-download.php ” and change col-sm-4—> col-sm-3.

Regards

Default-user

I have changed buit is not working

Ninetheme

Please send me your website adress.

Default-user

logoriver.com

Default-user

Hi,

I still got no answer from you

  • Has been a member for 0-1 years

In my shop I should distribute files larger than 350 MB. Your software allows me to solve this problem when the server is setting with upload limit of 64 MB? Also, I want to know if Serenityshop is compatible with version 3.9.1 of WordPress.

Ninetheme

Yes compatible 3.8.1 and more of WordPress.

Answer your other question: It’s possible with a few adjustments. A topic related to Wordpress.

Please see: http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello there,

I just bought the theme, pretty good looking. 2 questions,

Can I put a soundcloud player inside the slider images or featured product images? How do I relate/link new edd products with these images?

Thank you.

Ninetheme

Hi Ozgur,

I’m sorry for delay.

You can write some codes and functions. Slider file name : slider.php

Other functions here :

https://easydigitaldownloads.com/documentation/

Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
kikix2125 Purchased

Hi, I have sent a message for my questions, but then I’m thinking maybe it’s better to post them here, so other people have the same issues can find solutions here.

1. The documentation says child theme included in the package, but I didn’t find that folder.

2. I don’t see “Download Categories” inside create menu.

Thanks! Great theme!

Heidi

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