72 comments found

Hi there,

I need to have a logo 500px wide by 50 px high, can you suggest how this can be done please?

whisper

NVM.. found it if anyone else needs :)

logo > a > img {margin: 26px 0 0 0;}

Place in custom CSS.

Please not this code snippet was provided to me some time ago by support.. ty for that!

Can you tell me if this theme is compatible with Wordpress 3.8?

2mediax

Hi!, yes! Its compatible with 3.8.1 as well.

Hi, if I want a logo next to other logo how could I make it? Regards.

2mediax

Hi kassyan, Well, there are 2 options available that we can quickly think off.
1. Make only one image that has both logos in it…. this is the easiest way and will avoid the need to modify any template file.
2. Edit the headers php template files(strongly suggest the use of child theme for this!..) and add any further customization.

Getting this error. Please help!!! “WOOCOMMERCE_USE_CSS is deprecated since version 2.1!”

I downloaded the theme this morning but is there an update I have missed?

Default-user

I also cannot override the Sereno logo. This theme is costing me hours of messing around trying to fix it.

2mediax

Hi, please, open a ticket in our support website and we will support you on this. You’re using the latest woocommerce version, older versions can happen…

2mediax

We are working on an upgrade to upgrade the plugins and check the woo commerce plugin…. For the moment you can safely dismiss the notice, since, apart from few details the woo commerce works. As for the logo, if you’re using a Skin, please, use the Appearance / Skins to change the Header and Footer logos…. it’s all written in the Manual!

Hey

Im having a problem with the Blog on my live site. When i click on a story, i am only seeing the text from the story. When i would expect to see a layout similar to what you have on your demo site ie with Image, Header, Post details and Text. Any ideas on what the problem could be? Thanks David

2mediax

Hi David,
The best way to obtain support is by using our support website at http://twomediaxthemes.ticksy.com where some questions are in FAQs, or you can open a ticket.
As for this issue, we will need you to open a ticket and provide a website link that we can see, so we can help you better.

pvde Purchased

Where can I change the dimension of the logo?

2mediax

Hi pvde,
You can change de logo size under appearance / Theme Options / Custom CSS. you will need to use the #logo img{}. If you open a ticket and explain us what size you want we can provide the css code for you!

pvde Purchased

when I add a image to woocommerce it isn’t cropped in the theme, how to change this?

2mediax

Hi pvde,
Please, check the FAQs in our support website, there is question regarding the images in woo commerce. Sometimes cropping won’t work when Wordpress is hosted in Windows servers

pvde Purchased

I’ve imported some demo data, but when I try to delete options it doesn’t disappear.

2mediax

Hi pvde,
Not sure what you mean. Could you please open a ticket in our support website at http://twomediaxthemes.ticksy.com and explain us what options are you trying to remove so we can help you better.

Hi,

Is this template is compatible with the latest version of Wordpress and Woocommerce? Because I see that you are giving new version 2 times per year.

Regards

2mediax

Hi Zacc, Yes, our theme is compatible with the latest version… we normally upgrade and fix the theme whenever there is a change in the Wordpress core.

Hi,

it seems that the current version of WooCommerce isn´t compatible with your theme. Please fix cause we can´t use the shop anymore.

NetSiZ Purchased
I have plugin contact form 7 and I have form:

Wiadomo?? (opcjonalnie)
[textarea your-message 30×3 30/]

/>captchar captcha-913 5/ /4

How can I do that my form look like: Our Newsletter* on home page? My text area is small and looks not so good.

NetSiZ Purchased
<div id="node3-glowna" textarea="" class="twomediax-button" style="background:transparent;color:#ffffff;;font-size:18px!important;line-height:;"> <p>Wiadomo?? (opcjonalnie)<br /> [textarea your-message 30x3 30/] </p> <p> [captchac captcha-913 bg:#18bc9a size:s]<br />[captchar captcha-913 5/ /4] [submit "Wy?lij"]</p> </div>
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