418 comments found

Hi. I’ve installed succesfully but nothing is showing on the screen. There’s only a blank page with a gray texture. I already tried all the combinations on customize but nothing changes.

Default-user

Solved.

Hey,

I’m trying to change the color of the background. Not the background of besides the page but this (including image)

http://uploadenfoto.nl/pictures/eb39939d3982be06dd0e569e861ff6f7.png

I’ve tried alot, but cant find anything.

Best Regards.

cosmothemes

Hi,

try to add next CSS into the Custom CSS box: http://pastebin.com/zqxmYqXV

The page content was designed to be white, but can easily be adjusted using this CSS snippet.

Cheers!

Hi. How can I embed videos?

I’m doing like this:

add post>video>add URL but when I try to publish I get a message saying “A video post must have a featured video.”

cosmothemes

Hi,

try to click on video’s thumbnail, to set a featured image, or add a featured image manually. If the above fail, please open a ticket at https://cosmothemes.zendesk.com/home with an admin account. Cheers!

Nick

is there a plug in you would recommend to add the other social networks to the log in?

cosmothemes

unfortunately we haven’t tested any plugins regarding that, sorry.

Hey,

I can’t see the number of comments & replies each of my posts have or the number of thumb ups of each post ever since the update to WordPress 3.9.1. Any tips on how to fix?

cosmothemes

Hi,

that’s pretty strange – can you please open a ticket at https://cosmothemes.zendesk.com/home with a link to your site, an admin account and an FTP account – so we could troubleshoot a little bit? Thank you.

How do I get the login with facebook to work for my website? it’s not finished yet, but I have been messing around with it for a while. Haven’t been able to figure it out.

cosmothemes

Hi,

all you have to do, to make the FB login work, is to enter here these credentials http://i.imgur.com/j1uKvok.png

If you have further issues with it, please open a ticket at https://cosmothemes.zendesk.com/home with an admin account, so we could take a look. Cheers!

Rory84 Purchased

Hi there,

i would like to edit the post excerpt on the grid view of the homepage by adding a small thumbnail image from the post content.

I have instructions of how to do it (part 3 on this page) – http://shibashake.com/wordpress-theme/wordpress-excerpt-how-to-style-it

But I cannot find the correct file to edit. I have tried editing <?php echo the_excerpt(); ?> in post.class.php but this does not change anything on the homepage.

here is the site http://www.sawtit.com

Thanks,

Rory

Default-user
Rory84 Purchased

Thanks Nick,

I have that working now. Please could you also tell me which file contains the title for the posts on the homepage? e.g on http://www.sawtit.com the title is “latest complaints”

I wish to add some text underneath the title.

Regards,

Rory

cosmothemes

hi Rory,

if you have set up the “Fresh posts” for the front page, you should open /lib/php/post.class.php file, and check for static function new_posts( $paginate = true ) . Then find “class=”content-title” . Below that echo insert your code.

Have a great weekend!

Default-user
Rory84 Purchased

Thanks for your great support as always!

I really like your theme :) Do you have any plans on adding new features in the feature?

I was thinking about if you could make some kind of a wall, where people could write small messages?

cosmothemes

Hi,

sorry, we do not have future updates regarding something like a “writing wall” – maybe you would consider just a restyled comment section?

Best regards, Nick

syndex Purchased

Hi Guys, I have this working for the most part but It will not show us the Log in Member area on mobile devices and when it does it goes away again.. I left a bunch of messages in forum I kow its the weekend but this one is really important … If users cant log in via a mobile device properly then it does not work. Request #4132 “Empty Space… Thanks

cosmothemes

Hi,

please update the ticket, we did send you a message. Thank you.

Points on Lists

hello,

if we make a list there are no Points before the list? What can we do to fix it?

cosmothemes

Hello,

please add next CSS into the Custom CSS box: http://pastebin.com/WdC5aDh1 . Cheers!

Hi. Is it possible to hide advertisment on pages but keep them on posts and on the front page?

cosmothemes

Hi,

try to add this CSS into the Custom CSS box: http://pastebin.com/y86yj9Yf

The Ads should go hidden. If it won’t work, I will have to see a link to your site. Thank you.

Default-user

It worked. Brilliant! Thanks!

Hello – is it possible to set the homepage of this theme to show posts from one specific category?

cosmothemes

Hello,

sorry, there is no option on that, except customizing the theme core files. Cheers!

Hello,

I have a question on user submitted articles. Do users have to manually upload an image, or will a thumbnail automatically be generated?

Thanks

cosmothemes

Hello,

thumbnails are automatically generated, except for video posts, from frontend.

I there, is it possible to add the Facebook Share button instead the Facebook like button?

Thank you in advance, Gip.

cosmothemes

Hi,

try to check in /serpent/social-sharing.php file, the third share_button div should be changed. Cheers!

i would like to add a language, but I’m not able to find theme’s directory ”languages” folder, specify the .po file.

Can u help me please?

cosmothemes

Hi,

please check more carefully in the theme folder http://i.imgur.com/3HfY8kA.png or try to download the theme once again from ThemeForest – maybe the download was corrupted.

Have a great weekend!

Thank you for your answer, I found it ;)

One question: is it possible only to change the language or ADD another language?

Another thing: in the slide show I have always a gray line on the right or left side of the image. i already try with many different size and it always remain the same. What I have to do to have a slide that cover the whole width page?

Thank you so much for your support.

Default-user

ops, I forgot to ask also this: in homepage I choose to show crest/featured posts. But in the feature, when I go to the next pages, it will show me some post twice and some post are not shown. I have already setted the minimum number to have featured post, but bytheway are to shown and someone are twice. What can I do to show ALL the featured post and do not have any post twice?

Thank you, this is the url if you want to take a look: http://www.gantylife.com

cosmothemes

Hi,

you can add or edit the language – at your choice. You can try to change the dictionary with this plugin http://wordpress.org/plugins/codestyling-localization/ and for multilanguage – Polylang or WPML.

The slideshow can be fixed by adding this CSS into the Custom CSS box: http://pastebin.com/HEvBUB7N .

For the pagination issue try to disable all your plugins, including deleting cache and disabling minifying/cache. If that will fail, please open a ticket at https://cosmothemes.zendesk.com/home with an admin account. Thanks.

Default-user

Thank you for your support, now I try to follow your suggestions, u r great.

Hi,

Great theme! It’s perfect for my website! I wondered if you could help me out with one problem though – I cannot load an logo image onto the site and I’ve tried different file types. I would really appreciate your help :D Thank you

cosmothemes

Please open a ticket at https://cosmothemes.zendesk.com/home with an admin account and the desired logo (JPG) attached, and we’ll gladly help you out. Cheers!

Hey,

My question is, if this plugin works with this theme.

http://codecanyon.net/item/userpro-user-profiles-with-social-login/5958681

Thanks.

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