392 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I need help to make the sidebar bigger so that i can fit 300×250 banner. This is very important as i make all my revenue from adsense. Thanx

cosmothemes

Hi,

try to open /serpent/lib/php/layout.class.php file, and search/change these two snippets http://pastebin.com/7C9ypvEt

The result should be next one: the content should be smaller, and the sidebar bigger.

Best regards, Nick

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi

Posting this on behalf of a friend who recently purchased this

she wanted to know how can she enable people to post questions in the blog section themselves.

It is only allowing her to post blogs.

cosmothemes

Hi,

if you mean the front submission feature, please see this option http://i.imgur.com/DRdDzWx.png

Although, if you mean the usual comments section, please see this tutorial https://cosmothemes.zendesk.com/entries/24060911-How-to-enable-disable-comments

Let me know if I missed something.

Best regards, Nick

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
mhardy91 Purchased

Hey

I am wondering how I can edit the front end post page so that there is no “shortcode” button showing above the text content box. Is there something in the post_item.php that I can edit to remove or hide this?

Thanks!

cosmothemes

Hi,

thank you for the question, although I’m stuck here. Can you please send us a link/screenshot about the “shortcode” button – i think I’m missing what you really mean.

Best regards, Nick

Default-user
mhardy91 Purchased

This, on the front tend upload page:

http://i.imgur.com/HB9WdWP.png
cosmothemes

That’s definitely not from our theme – please check your installed plugins. Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
mhardy91 Purchased

One more question! The lightbox login on my site is working with all web browsers except for Internet Explorer. On IE it clicking on “sign in” takes you to domain/wp-login.php, the Wordpress login. Any idea how I can fix this?

www.adventurebin.com

Thanks!

cosmothemes

Hi,

please try to replace the content of /js/jquery.simplemodal.js file with this one http://pastebin.com/1sn8YGax

Then clear the caches and try again – it should work.

Cheers!

Default-user
mhardy91 Purchased

Looks like the paste has been removed?

Thanks!

cosmothemes

Alright, let’s try via JSfiddle http://jsfiddle.net/MfK52/

Check in Javascript block.

  • Has been a member for 0-1 years

Hello, i Use Instagram embed posts in my site, i want to ask you how to change default image dimensions for featured images? example in Pic A http://prntscr.com/35ycnq square syle

cosmothemes

Hi,

the dimensions for images can be changed in /lib/php/image.class.php file. At the top of the file you’ll see the image dimensions http://pastebin.com/KvshADPd

Changing this will require a thumbnail regeneration – you can use this plugin http://wordpress.org/plugins/regenerate-thumbnails/

Best regards, Nick

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
essi1989 Purchased

What size should the images for the slideshow be? Whenever I upload an image with a header & description (set to the left) there is a 20px grey gap on the right side. Currently I have them set at 1230×300, which works fine if I don’t add any description (not when you scale it down to mobile size though). I would like to know the size you are using on the live preview? Thanks.

cosmothemes

Hi,

can you please send us a link, so we could have a look? Thanks

cosmothemes

Try to add next CSS into the Custom CSS box http://pastebin.com/A8RjRQrU

Cheers!

Default-user
essi1989 Purchased

That worked, thank you!!

Default-user
essi1989 Purchased

One more issue, the reply feature on our pages doesn’t seem to work, is there a way of enabling/disabling this for certain pages?

http://www.dogedonations.org/about/

visit the link above for an example

Default-user
essi1989 Purchased

I have it all enabled yet somehow there is no visible reply box. Also (sorry for all the questions), but if you scale down the width of the homepage: http://www.dogedonations.org/ the height of the slideshow doesn’t scale down along with it, any solutions to this?

cosmothemes

To make the slider resizable, please open /serpent/slideshow.php file and find/edit this line: http://pastebin.com/JPpgAeUs

About the comments – please open a ticket at https://cosmothemes.zendesk.com/home with an admin account, so we could have a look.

Best regards, Nick

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

Please could you tell me if there is an easy option to add a ‘register’ button next to the sign in button?

this is the site: http://yeerl.com/

Thanks,

Rory

cosmothemes

Hi Rory,

try to open header.php file, and around line 610 find this snippet http://pastebin.com/SwT66dBN

That’s the existing menu item. Try to add your desired menus there.

By the way, nice idea with the site ;)

Best regards, Nick

Default-user

Hi Nick,

Thanks for your advice and comment. I have managed to add a register link but I have 2 more questions if you are able to help?

1. I would like the register button in-line with the sign in button if possible. Is there a simple css change that can enable that?

2. I would like the register button to link with the register form. At the moment I am using “http://www.yeerl.com/wp-login.php?action=register” But this just brings up the standard sign-in form. Is there a way of linking to it directly?.

Thanks Again,

Rory

cosmothemes

Hi Rory,

1. Try this CSS to put it inline http://pastebin.com/e7LjpnXp

2. You just have to change the class from simplemodal-login to simplemodal-register in the anchor you added.

Cheers!

Default-user

Hi. thanks so much for the excellent support. Just one last question please if you don’t mind. Is there a simple way of disabling the wordpress edit options on the post page? http://www.sawtit.com/make-a-complaint/ I would just like a text input box without having to design a new one or change the wordpress core files. Thanks

cosmothemes

can you please give us a screenshot? We can’t pass to that page… Or please open a ticket at https://cosmothemes.zendesk.com/home and send us an account. Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I can not seem to find a way to change the Logo. Plus I wanted to know can I remove the attribute link in the footer?

cosmothemes

Hi,

to change the logo, please see this option http://i.imgur.com/VqKHZOc.png

Please give us more details on the “attribute link” – I am quite confused what it is. Maybe a link to your site would help, or a screenshot. Thanks.

Default-user

Thank you, I saw that other sites using your theme changed the attribute link in the footer from “Copyright © 2014 CosmoThemes. All rights reserved.” to “Copyright © 2014 (Site name). All rights reserved.” I wonder how I could do this as well.

Thanks.

cosmothemes

Oh, you can edit the copyright text from here http://i.imgur.com/S2Ce5Ax.png

Cheers!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

One more thing I found that new users can not register by normal mail or FB can you please help to show how I can set it up?

Thanks

Default-user

I managed to make it work thanks!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
pyrohot Purchased

Last version WP update made broke theme login (simple_modal_login) – first time when i hit login, then WP announces that my cookies are not turned in. Second login attempt is successful. This bug is in Serpent and I Love It theme. I have 4 different install and its everywhere… Sorry about post in here, but your support ticket system is too slow and i need urgent help.

cosmothemes

Hi,

sorry about the ticketing system – with all the new Wordpress/third-part framework updates, we’re pretty overwhelmed with questions. I attached the simple_modal_login.class.php to this post https://cosmothemes.zendesk.com/entries/25759871-Me-Gusta-I-Love-It-Serpent-and-IE10-login-problem-also-Cookie-error-fixed

Hope that will fix the problem. If not, please let us know the ticket number, and please attach an admin/FTP account to the ticket.

Cheers!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
mhardy91 Purchased

Anyway I can remove the “add media” button from the front-end image submission page? Thanks!

cosmothemes

Try to add next CSS into the Custom CSS box: http://pastebin.com/yhfuUjDE

Cheers!

  • Has been a member for 0-1 years

Can you please tell me can buddy press be integrated within this theme?

cosmothemes

Hi,

unfortunately we did not tested or designed it for buddy press plugin, or generically, for buddy press framework, sorry.

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