91 comments found

vishneo Purchased

Hi,

I have purchased the theme but having issues like seeing multiple menus on the top. Can you please give me your email id so that i can email you the domain name to see ?

Regards

Vishneo

Default-user
vishneo Purchased

sorry please ignore this issue

novarostudio

Hello vishneo,

Thanks a lot for purchasing our theme. Please dont hesitate to contact us again if you still have any questions.

For more private talk, you can send us an email from our profile page : http://themeforest.net/user/novarostudio/ .

Best Regards,

Novaro Studio

thefern Purchased

Hello

How do you change the background images for the home header and secondary page headers? see link examples. http://awesomescreenshot.com/0a53sv4e65 http://awesomescreenshot.com/0bf3sv4p02
novarostudio

Hello thefern,

ohh i see, ok please go to APPEARANCE >> THEME OPTIONS. and then click “Style Settings” tab in there. please upload your own background image from “Background Header” uploader.

Hope this information help you thefern. Please dont hesitate to contact us again if you still have any quesitons.

Best Regards,

Novaro Studio

Hello, I have encountered an issue with hostingtable. I even tried clearing the cache but look here: Code In Wordpress:

[hostingtable title=”VPS Reseller 32 GB” price=”$109.99” priceinfo=”Monthly” buttonlink=”#” buttontext=”Coming on B.F.”
  • Intel Xeon E3 1245v2/3.4 GHz+
  • 4 cores/ 8 threads
  • 32 GB RAM
  • 360 GB SSD/2 TB SATA
  • Private Dedicated Server
  • Unmetered Bandwidth
  • 250 MBPS Guaranteed Bandwidth
  • 1 GBPS Burstable Bandwidth
  • Free SolusVM Enterprise License
  • 100% Configured & Installed
  • Free BoxBilling Pro
  • $4.99 for WHMCS
  • Free “Business ” Web Hosting
  • $9.99 Setup Fee
[/hostingtable]

Output: https://chairhosting.com/vps-resellers/

Any Help?

Default-user

Sent the email.

novarostudio

Hello jacobdu215,

we have replied your email. please kindly check your mailbox.

Best Regards,

Novaro Studio

Default-user

Thanks for the assistance.

can use yoast plugin with it theme? in other themes when i open a page in wp-admin, not appear text… i and have edit in live editor…then cant user yoast. :/

novarostudio

Hello hostingnet,

Sorry hostingnet, we dont really get what you mean. could you kindly explain to us better? also, actually Yoast has a several pugin. which plugin that you want to use?

Best Regards,

Novaro Studio

Hi,

I’m interested in purchasing your theme but have a question regarding the WHMCS integration. Is your theme fully integrated w/ WHMCS?

I tried to purchase a dummy domain name and after I clicked “yes”, I was redirected to a default WHMCS branded site instead of staying w/ your theme look-and-feel.

Thx,

SW

novarostudio

Hello stevewest15,

actually we use WHMCS Bridge to integrate our theme with WHMCS. this is the page for the whmcs integration : http://wordpress.novarostudio.com/servereza/whmcs-bridge/

and about the link of domain checker, actually you can set the link from the theme options. so you can set the link to anywhere you want including the WHMCS integration page.

Hope this information help you stevewest15. Please dont hesitate to contact us again if you still have any questions.

Best Regards,

Novaro Studio

The version of this theme is compatible with WordPress 4.1?

novarostudio

Hello gestaodeti,

sure, actually our demo is using Wordpress 4.1.

Hope this information help you gestaodeti. Please dont hesitate to contact us again if you still have any questions.

Best Regards,

Novaro Studio

A friend of mine removed the “What our customers are saying” on our home page and I’d like to put it back. Can you explain how I might do this?

Default-user

Please disregard this question.

novarostudio

Hello Verticalcomputers,

OK….please let us know if you still have any questions :)

Best Regards,

Novaro Studio

Also, my friend is no longer working on our site and he didn’t leave the Documentation for your theme anywhere that I can find. Our website is verticalcomputers.com. Can I get a copy please?

novarostudio

Hello Verticalcomputers,

sure, do you have any copy of license certificate and purchase code? and please send us an email from our profile page : http://themeforest.net/user/novarostudio/

we will send the documentation from the email.

Best Regards,

Novaro Studio

On your live preview, you show tables on your elements page http://wordpress.novarostudio.com/servereza/our-features/elements/

Is there short code for this?

novarostudio

Hello Verticalcomputers,

actually we dont use a shortcode to create a table like that. we only use a table html code like this :

<table> <tbody> <tr> <th>Header 1</th> <th>Header 2</th> <th>Header 3</th> </tr> <tr> <td>Division 1</td> <td>Division 2</td> <td>Division 3</td> </tr> <tr class="even"> <td>Division 1</td> <td>Division 2</td> <td>Division 3</td> </tr> </tbody> </table>

Hope this information help you Verticalcomputers. Please dont hesitate to contact us again if you still have any questions.

Best Regards,

Novaro Studio

Sometimes, our front slider takes a while to load. It’s made of four png images around 30k each. Any ideas why? Is it my host or is it part of the theme?

novarostudio

Hello verticalcomputers,

Actually the slider will start if all of the element in your page is loaded. Are there any big images besides your slider images?

Best Regards,

Novaro Studio

Default-user

No, but we have an integrated live chat called tidio chat, and it seems to be what’s holding it up. Thanks.

novarostudio

anytime Verticalcomputers :) Please dont hesitate to contact us again if you still have any questions.

Best Regards,

Novaro Studio

win4vin Purchased

Hi, is there a way to order the staff displayed using the [people] shortcode?

Default-user
win4vin Purchased

Looks like publish date is the key, but an ordervalue would be nice in a future update.

novarostudio

Hello win4vin,

that’s right :) the people shortcode is ordered by date now. anyway thanks for your advice. we will forward this to our development team. and notify the customers if the update is realeased :)

and please dont hesitate to contact us again if you still have any questions.

Best Regards,

Novaro Studio

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