Discussion on Shadow - Responsive & Retina Multi-Purpose Theme

158 comments found

Hi

Doesn’t seems to be about to edit the ‘text box’ elements. It doesn’t response when I click ‘save’ or ‘cancel’.

Gaea

KrownThemes

Hi

This sounds weird… Make sure that you have no other plugins installed in the theme except the required ones.

If you want more help on the issue, please open a support ticket with more details, such as a link to your site and your login details.

http://rubenbristian.ticksy.com

Regards, Ruben.

WOW!!! This theme is really simple but bold. Exceptional. I hope you include a few new blog designs in the near future. GLWS :D

Hi. It is possible add Google Ads to blog? it is very important for me to know, before buy the theme!!!

KrownThemes

Hi

Any WordPress theme allows you to add google ads in various places if the space can be seen in the design.

Yes, you could add them in the sidebar of the blog posts or note that any page (except fullwidth pages) allow you to have a sidebar, so you could add ads almost everywhere on the site.

Regards, Ruben.

Hi

Can I know how to add the “Clients” element where it will expand upon clicking?

Gaea

KrownThemes

Hi

Please read this ticket: http://rubenbristian.ticksy.com/ticket/189624

If you have any other issues, please post them on the dedicated support forums: http://rubenbristian.ticksy.com

Regards, Ruben.

Hi there.
I have a problem with the background color and padding column, also with nested columns.

KrownThemes

Hi

Thanks for your purchase!

Due to the large amount of support questions and for keeping everything organized, all tickets will be directed through my private support forum: http://rubenbristian.ticksy.com

Please head over there and i’ll do my best get your problems solved!

Thanks for your understanding, Ruben.

linksbreaker

I sent a ticket ASAP.
Thank you!

Visual Composer: Both (the background color and the padding) in columns and rows is necessary to achieve a design like the attached sample.

I tried a native template wordpress and everything shows fine.

KrownThemes

Hi

Please don’t post the same thing in multiple place. If you posted on the support forums wait for a reply. Otherwise you’re just getting a slower response since you are not continuing the opened discussion. It doesn’t help you if you post on every possible channel.

Regards, Ruben.

linksbreaker

ok.. So? —Solution?

KrownThemes

The solution is to keep the discussion on the dedicated support forums and post links and respond to my questions, please. I will not respond to any further comments here.

You have opened two tickets, i have asked for details and links in both of them but you didn’t respond. Please respond and keep the discussion there.

Hi there. Is there any plans for a transparent header? Or is this something easily achieved? Cheers

KrownThemes

Hi

I’m sorry, but i have no plans in adding a transparent header. If you’re good with CSS it should be easy to achieve, otherwise you might want to hire someone for the job.

Regards, Ruben.

tak2013 Purchased

shadow item is WordPress 3.9.1 no support??

KrownThemes

Shadow supports WordPress 3.9.1 perfectly fine.

According to the manual there should be a shadow-import.xml in the downloaded archive. It seems it’s missing or am I getting it wrong?

KrownThemes

Hi

Have you purchased Shadow theme?

Regards, Ruben.

reform Purchased

when i press save in customise it doesn’t save my updates. i’ve tried all broswers but still cannot save.

KrownThemes

Hi

Please open a ticket on the support forums and give your wp login details so i can take a closer look under the hood.

Make sure that you don’t have any plugins installed & also that your WordPress installation is a fresh one.

Regards, Ruben.

hi, how do you create a full width background in a row using the visual composer? Like you have in the demo home

KrownThemes

Hi

If you have purchased the theme, please read the documentation and if you have any issues, post them on the dedicated support forums: http://rubenbristian.ticksy.com

Regards, Ruben.

How add my custum icon in Icon Text Block (my custemer buy this template)?

KrownThemes

Hi

For any question regarding the theme you need to post on the dedicated support forums, though your question involves custom work, for which you need to hire someone.

Regards, Ruben.

autre Purchased

Hi, where could I find documentation about creating custom lightboxes?

KrownThemes

Hi

Please read the manual, pages 31-33.

For any other issues or questions related to the theme, please use the dedicated support forums: http://rubenbristian.ticksy.com

Regards, Ruben.

Hey,

We can’t get the sidebar working on the blog single pages…

Help please!

Default-user

Also, I can’t get the featured image to remove in single page view, I’ve gone through the manual , looked in tips and tricks and just can’t find a reference.

KrownThemes

Hi

Have you even purchased the theme? I don’t see any purchasers badge. If you had, please post a ticket on the dedicated support forums after verifying your purchase code: http://rubenbristian.ticksy.com

Regards, Ruben.

Hi

1.- Is it possible to add a different color to each menu item? 2. Is it possible to add icons to menus in mobiles and desktop 3.- If I build a one page site and have my portfolio grid there. Is it possible to have my profolio item open with out changing the page? 4.- Is there a load more option for large portfolios? 5.- Can portfolio items be random ordered? 6.- In mobiles, is it possible to leave the menu icon fixed on screen when scrolling down? 7.- Can I have images, videos and audio all in one portfolio project? 8.- Is it possible to change the loading gif? 9.- Is it retina ready?

Thanks

KrownThemes

Hi

2. If you know how to use HTML/CSS yes.

2. No – again, it requires heavy JS modifications.

4. Nope.

5. Sure, with a bit of custom PHP code.

6. The menu icon does stay fixed when scrolling. If you don’t see it fixed it means that you are using a not so modern phone, which doesn’t know about fixed positioning.

7. Not in the header, but you can have custom media in the body of each project.

8. What loading gif? Are you talking about the slider? That one is totally controlled by the options available in the plugin (Revolution Slider).

9. Yes.

As a bottom line, anything should be possible with any theme in terms of customizations, but you either need to be or hire a good developer to customize the theme after your own needs.

Regards, Ruben.

altera Purchased

Hi folks. Great theme, but tons of issues with the visual composer. I just updated to the latest theme version, but how do I then update to the latest version of Visual Composer? Thanks in advance.

KrownThemes

Read this ticket – an updated version is there: http://rubenbristian.ticksy.com/ticket/131324/

For any other issues or questions, please refer to the dedicated support forums: http://rubenbristian.ticksy.com

Default-user
altera Purchased

Thanks very much. Installed the updated version. Composer still acting wonky. Example…I will add an image within a text box and the page will render the image in a completely different row on the page.

KrownThemes

Hi

Make sure that you’re using the Visual Composer the right way and these are not user errors.

Anyway, as i’ve said above, for any other issues or questions, please refer to the dedicated support forums: http://rubenbristian.ticksy.com

Regards, Ruben.

Version 1.2.2 is out!

~ Added support for WooCommerce 2.2.x
~ Updated the Revolution Slider & Visual Composer plugins to their latest versions
~ Updated language files
~ Improved retina support
~ Fixed some bugs regarding various shortcodes

feleppa Purchased

Hello

I installed the new Version 1.2.2 but the update destroyed my Layout… where is the Google MAP Plugin in the Visual Composer? and Full With doesn’t work…

Default-user
feleppa Purchased

yes i know… but there are realy no updates for the plugins..

Default-user
feleppa Purchased

there appear yet… thx for helping

KrownThemes

I have just checked and the Visual Composer should upgrade to version 4.3.4. This is normal and it works perfectly fine – just tested.

So it’s an error on your side. Update manually: http://rubenbristian.ticksy.com/ticket/131324/

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