Support for Shadow - Responsive & Retina Multi-Purpose Theme

KrownThemes

KrownThemes supports this item

Supported

This author's response time can be up to 1 business day.

Popular questions for this item

Missing style sheet error when installing the theme

A common issue that can occur with users new to installing WordPress themes is a "Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.

Contact the author

This author will respond to buyers' questions and provides limited support through their own support system.

Additional information from KrownThemes:

Support is offered only via Ticksy! Please head over there to read the entire terms!

There are two main ideas behind support:

  • Support is only given during 9-5 (GMT), Mon – Fri.
  • Support is only given for bugs & issues with the theme. Custom requests are not fulfilled.
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