111 comments found

  • Bought between 100 and 499 items
  • Has been a member for 6-7 years
  • United States

so I have dealt with this theme before. I was wondering can we add another set of steps to the homepage? I know right now it only allows for 3 columns 1 row for steps. How would I add 6 steps to the theme editor? So that we can have 2 rows/ 3 columns?

  • Bought between 100 and 499 items
  • Has been a member for 6-7 years
  • United States

Nevermind figured it out.

Siiimple

Ok, let me know if I can help.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
sohum Purchased

Hey. Which exactly is the zipped file to be uploaded to the themes on wordpress? In the file I downloaded from you there is documentation etc, and a folder called “Upload these files” which has a 2 folders inside it, but no zipped file!

Siiimple

Hi,

You can push control + right click or control + click to zip the file. I wasn’t aware there wasn’t a zip available. But if you would like, just shoot me an email and I can send you the zip.

Thanks Justin

Default-user
sohum Purchased

Do you mean the sub-folder called Shaka or Shaka-child?

Default-user
sohum Purchased

Never mind, I got it!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
sohum Purchased

Hey, How can I move the pin on the map in the about section? I tried to change the image of the map itself, but looks like the pin is dropped on top later.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
sohum Purchased
The steps feature on the home page seems to be broken for me.. one of the step arrows is a different size from the other. How can I fix this? http://www.sohumforall.com/
  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
sohum Purchased

If I don’t have a featured image for a page, how I get rid of the white space on the top? It will be impossible to have a featured image for every single page!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
sohum Purchased

I am trying to use your custom support page for this item, as it looks like you are more active in responding to questions there. However, I am not able to locate the Item purchase code. I bought the theme here on themeforest.

Siiimple

Hi,

You need to use the license code. Go to the download page, the download button shows a dropdown option, one which is the purchase license. You can use that to register at the support forum.

Thanks Justin

Default-user
sohum Purchased

Well, I registered with the purchase license number but I do not get any email with the password/activation link so I can actually leave a comment on the forum.
I need you to answer my questions, please. But you are making it really hard with these multiple forums, etc.
I have sent you the wp-admin details on reply to the email you sent me earlier asking for that. Hope you found it.

Siiimple

Hi,

That’s just how it works, sorry for the inconvenience.

I can take a look at your questions, though be aware that I can only take them in the order they are received and I have several requests that I have to take first.

Thanks for your patience, Justin

Default-user
sohum Purchased

Thanks a lot. I do understand.

I registered with the purchase license number but I did not get any email with the password/activation link. So I cannot access the forum. Can you tell me how to access this forum now? It will not let me register again.

Siiimple

Hi,

Just send me an email through my profile page with your issues. I think I had it, but it’s not showing in my inbox, so if you could send it again that would be great. I will have a look first thing tomorrow.

Thanks Justin

Default-user
sohum Purchased

Hey, I just wanted to let you know that I managed to fix those old issues. I do have a new one- Any email sent from the contact page does not come to me. I am not sure if there is a setting I am missing somewhere or if I need to add my address somewhere… Please help! Thanks a ton. Also, I am having trouble with the twitter feed too.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

I have noticed that the twitter feed has stopped working with a warning: “Twitter Authentication data is incomplete”

I realize there is a new Twitter API.. is this something that needs to be update to your theme or through twitter’s app center?

Siiimple

Hey,

Twitter changed their api recently. Shoot me an email and I can help out.

thanks Justin

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
sohum Purchased

Where do the emails from the contact page go to? Should I be adding my email address somewhere? I do not get them in my admin inbox.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Referred between 1 and 9 users

Hi. Great template. Is Version 2.0 the latest version of this template? I’ve looked on your support forum, on Themeforest and even downloaded a fresh copy of the template and can’t readily tell if there’s a newer version released or not. I would love to read a CHANGE LOG as well. Please direct me to one. Thank you.

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years

There are two problems with this theme.

1) It does an `wp_enqueue_script` with a name that conflicts with Wordpress, ‘accordion’—this causes /wp-admin/js/accordion.min.js to be referenced

2) The theme references ’/framework/js/init-countdown.js’ which does not exist

Siiimple

Shoot me an email via my profile and I can help out.

Thanks Justin

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