23 comments found

snivy Purchased

Issue I am having with load times is specific to IE 7 only. The browser locks while loading the menu is slow and unresponsive at times. This issue is only in IE 7 , I have no issues with FF, Chrome or Safari.

goThemeTeam

I snivy,

I will take a look at IE 7 today and let you know what I find

Thanks

Can’t get onto the support forum without an ‘item purchase code’, but I don’t seem to have been given one.

goThemeTeam

Hi studio1972,

Thank you for sending us your Item Purchase Code! Your account is live now.

See you there!

Best regards,

Theme Team

sandypik Purchased

Hi, Purchased theme but having insatll issue: “The following themes are installed but incomplete. Themes must have a stylesheet and a template. Stylesheet is missing.” I dl’d twice, same problem.

goThemeTeam

Hi,

Yes, we can help you out with that! Just go to our support system at: http://help.gothemeteam.com and we will help you out.

See you there!

Thanks, GoThemeTeam

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