56 comments found

su0044 Purchased

Excellent theme, congratulations.

Is there a way to get the PSD files for presenting the design proposal to my client?

Thanks,

Hey Tokokoo,

Theme looks great.

Q: On mobile phone, the product price|options|animations do not work because there is no ‘mouse over’ as in the browser.

Is there an optional ‘shop page’ where you simply lay over the price and options? Many users are on these devices – listing a price (at the very least) should be considered.

http://i.imgur.com/sRSeJAV.jpg

Thanks- nice work dude.

SupaRub Purchased

Hello + thx you for the work, little question, where do I find the licence for the chat plugin? (the code found in the license certificate doesnt work.

Bless

Tokokoo

Hi,

The license is included inside the file screets-chat.zip, these file located in core/plugins/screets-chat.zip

Hi love the Theme!

I’ve had a problem thats recently popped up on my site all the videos are way to big and nothing is aligned properly anymore. The issue has just popped up and I’m unsure how to fix it. I don’t mess with code I simply use the standard set up on the site. :) Any advice would be great.

Cheers

Default-user

I have purchased the theme on my other account and I cant remember the login details XD

Tokokoo

Hi,

please open new ticket here : tokokoo.com/ticketing/ our team will help you ASAP.

I buyed this theme. I setted up a demo for my customer. Now i have a problem. I created a page to use as “shop page” (meaning where to show products). The page is called “Prodotti” (the italian for products) and the slug is “prodotti”. In this new page i can’t see no products showed, and i can not change the layout on it (shop 2, shop 3 or shop full with). At the link http://mydomain.com/shop/ there is the shop page.. but it is not customizable. Am i missing something? Thank you in advance.. If you write me your mail address i can set up an account for you on this domain.

Tokokoo

Hi,

Please open new ticket at : http://tokokoo.com/ticketing . our team will help you soon as possible.

Thank you.

does it make Woocommerce 2.1?

Tokokoo

Sure it’s compatible with Woocommerce 2.1 :)

Hi there,

I added a new product and the picture displays on the homepage.

However when the mouse over to reveal the second image, there is no image. I added these images to the image gallery but they do not display. How to activate second image on mouseover of product?

Tokokoo

Hi,

The second image is taken from first image of Product gallery. Let see this screenshot http://tinyurl.com/pm9jf2x . Please check it once again, if you failed, you can open new ticket at http://tokokoo.com/ticketing our team will help you as soon as possible .

Thank You.

Hi there,

I added a new product and the picture displays on the homepage.

However when the mouse over to reveal the second image, there is no image. I added these images to the image gallery but they do not display. How to activate second image on mouseover of product?

Default-user

Hi there, I fixed it. It was because I didn’t import attachments in the demo, and it was hard to see that there was data in the product gallery.

Tokokoo

Hi,

Please check the previous comment, we have replied your question about it there.

Thank You.

Also Mega Menu…I do not have mega menu option in Theme Options?

Tokokoo

Hi,

We have change the methods of mega menus display . we didn’t use theme option as control anymore. For the new methods, please read the documentation here : http://tokokoo.com/beta2013/docs/shirtbox/ at number 10.

I hope you will give us a 5 rate for our support in this theme http://themeforest.net/downloads . we really appreciated. Thanks.

su0044 Purchased

Hi, is there a way to make the entire product thumbnail as the link? instead of just the product name, thanks.

Tokokoo

Hi su0044,

In order to achieve this, you should edit the theme files.

You can do this by yourself, but if you find difficulties with PHP, HTML and CSS, we recommend you to submit your request in here http://tokokoo.com/custom-theme/

Hope it explains.

Hello, Does the template support WPML ? Regards

Tokokoo

Hi,

Shirtbox still not fully compatible with WPML. You can try to use it on the theme, but we can’t guarantee if there is still any bug found in the way.

Thank you for contacting us.

SupaRub Purchased

Thanks for the beautiful UX

A little question about something Im trying to understand What is the script that creates “A.stylesheets.css” files and How can I disable it?

Editing styles files of plugins doesn’t work cause it seems they are being generated automatically with this script from other sources

Thanks

Tokokoo

Hi,

can you give us screenshot for this case. we not really sure about it.

SupaRub
SupaRub Purchased

Ok found the issue, it was the “ModPagespeed on” in the htacess. Have a great Day + Thx

Tokokoo

Hi,

You are welcome .

It’s been 4 days since I wrote a ticket. Could you please take time to answer the problem? Ticket ID: #468570

Thanks

Tokokoo

Hi,

Check your ticket again.

Hello. I had trouble importing XML dummy data. Also files attachments. I tried to open a ticket but the helpdesk is offline. How can I get in touch with you to send ftp details? Thanks

Tokokoo

Hi,

We have checked our ticketing system and they are always online, please go to http://tokokoo.com/ticketing/ and open new ticket there.

Thank You

Hi,

Installed the theme to my site and used the importer for dummy data. However the sliders are not shown. Is there any way we can have you guys check it as I have tried to flip every stone and I was unlucky. Thanks

Tokokoo

Hi,

where i can check your website, please give us your site URL. so we can check it directly.

Thank you

yoripunt Purchased

I find it to hard to install and working with this theme. I’m good in wordpress, but this theme isn’t easy to work with..

If you want to adjust, don’t try, buy a other theme!

Tokokoo

Thank you.

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