Discussion on Shocoon - Responsive Business & Shop WP Theme

97 comments found

galzoli Purchased

Hy,

The theme is compatible with WooCommerce 2.1?

Met_Creative

Hello,
Please try it now and let us know your feeback.

Kind Regards,
Mohammad Shakeel (Support Staff)

analina Purchased

Hellom i purchase this themplate but it is not responsive like in the demo. Please would you tell me wy?

Met_Creative

Please create a ticket at http://metcreative.com/support/ , tickets are private.

Regards.

Default-user
analina Purchased

i create the ticket I solve the problem, please chek my new cuestions because i have problem in this page http://uktravelclub.net/uk/destinations/

Met_Creative

Hi,

I’ve answered your ticket.

Regards.

Can I duplicate template in page builder? If I need to create around 30 absolutely the same pages.

Thanks!

maxfed88

nevermind, I just updated the page builder plugin and new version has it. Thanks :)

colibry Purchased

Hello, How i can have 3 columns for the submenu? now i have just 2 , thanks

Its a best template 10/10 ;)

This theme is very difficult to work with, doesn’t support a sidebar and requires that you use their built-in page editor (which is in a different screen then your standard page editor). It’s very troublesome if you are trying to redesign an existing site with this theme. You’ll have a ton of extra work moving all your page content into their builder.

Support was very slow as well, and a lack of a thriving development community means you’re stuck waiting for them to answer you.

I never did get any answers to my support query so just uninstalled the theme and have requested a refund through Envato. There are much better themes out there.

Default-user

It took several days but Envato gave me a full refund on this theme.

Hi – I’m considering purchasing this theme. On your products… can you have any options? My products have more then one option on some of them so that’s a necessity… not just an add-to-cart and quantity.

Thanks in advance…

Can you customize pages at all or is it strictly drag and drop?

or possibly, can you customize by dragging a ‘text’ field and entering necessary html code?

hi. How to check 3depth menu on the mobile?

Default-user

and it doesn’t work on ie8. no feedback, no responsive as well.

Hi, I have opened two urgent tickets four days ago and I still have no answer:

1. http://metcreative.com/support/tickets/in-the-masonerys-blog-the-pagination-doesnt-work-2/

2. http://metcreative.com/support/tickets/some-issues-in-shocoon/

Please, can you tell me anything?

Regards

Rosquill

We waiting for your answer …

Rosquill

Four weeks ago i have any response from you, either here or in technic support. Have you stopped to give assistance of this theme?

gd_ttd Purchased

Hello,

I, like Rosquill, have also opened an urgent ticket in your support area about 2 days ago – still had no response. I’d really appreciate one.

Thanks

Hello,

I submitted a ticket in the support forum over 2 weeks ago.

#2476

Can you please reply?

Hi there,

Is it possible to hyperlink the ‘Single Image’ block?

Thanks, Chris

Hi, how can I translate the “read more” link at footer blog. I’m already using the CodeStyling Localization wich works, BUT I can’t find the “read more” text..

Thanks, Chris

WE ARE HAVING A PROBLEM IN IE …. ANY IDEAS?!!!

THANKS, CHRIS

HI i noticed that there is a problem in the template/

In “page builder” the block infobox (image) sends me to a new page although i select _self or _blank

How can i do to fix it ?

Met_Creative

Hello,

First of all, thank you for your interest in our theme and work, We appreciate it.

As We are receiving quite amount of “help” requests, We opened a support forum for answering your questions because this comment section is not capable for providing support. We sometimes might need your personal information such as FTP information and there are tools in our forum to make it secure for you. Also our support forum can help everyone those who needs help with the same question of yours by using forum search.

Sincerely, MET CREATIVE

Dear Customers,

We’re sorry about the recent downtime of our support board, We were unable to receive your requests in that period of time, But, We’ve set everything up and running as fast as we could. Our support forum is currently working and We are ready to answer your questions related to our themes.

Sincerely, -MET CREATIVE

by
by
by
by
by
by