Discussion on Shocoon - Responsive Business & Shop WP Theme

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95 comments found

rwg2012 Purchased

IT’s a nice looking design but needs work. cant figure out how to add sidebars for sub navigation. It only allows one sidebar and you have to put the side bar (only 1 sidebar is allowed) in the page builder.

Met_Creative

Hello,

Thank you. You can use any custom sidebar creator plugin like: http://wordpress.org/plugins/sidebar-manager-light/ after you create custom sidebar you can use “Widgets” element on Page Builder.

hi there, is this theme WMPL compatible? thanks for your answer… onda

Default-user

and where will the languages show?

Met_Creative

Hello,

Sorry, no WPML support.

Thank you for interest, Regards

Hello, great looking theme. Is it simple/easy to have a video off youtube/vimeo added on the front page at the top? Where the large picture of the man is linking to the article?

Met_Creative

Hi,

If you mean putting video in slider, it is currently not supported, sorry.

Regards.

Hi there,

I am using your theme that a client purchased on their new website development ( http://www.hiddenirelandevents.com ) and find it a really good responsive theme.

I have a quick question relating to the Team group feature in the page builder – how can we add html code for the content within the description section – we haved added but it simply displays the html code and not the button link we want to achieve.

The page in question on the new build is http://www.hiddenirelandevents.com/about-us/.

Would appreciate your thoughts on this.

Regards

Tony Dunne (Kingdom Media)

Met_Creative

Hello Tony,

Please create a ticket on our support center with your WordPress and FTP login information, we will add HTML support to Team Member description field.

BTW website looks amazing (:

Kind Regards

artabout Purchased

Hi, I’ve installed the theme and I noticed that there’s no support for active/current pages in main menu. I’d like to add a “current_menu_item” on menu items, whenever the page is browsed. This is a standard wordpress function but you have disabled it…

Met_Creative

Hello,

Thank you for great feedback, we will check and fix with next version.

Regards

artabout Purchased

I read in previous comments that the theme is not compatible with WPML multilingual plugin. Is there any other plugin that I can use? I have already bought this them and my website has to be translated in 3 languages…

Met_Creative

Hello,

Sorry, there is support for any multi-language plugin.

Kindest Regards

Hi,

Super unhappy with the theme.. Seem to have issues with pretty much everything. Boxed layout not working, cant add sidebars is the main issues. I would like a refund, what is the procedure?

Regards, Jaco

Met_Creative

Hello Jaco,

Please create a ticket with your issues, we are helping our customers, also custom sidebars is not core feature as you can see on theme detail. But you can use free custom plugins like: http://wordpress.org/support/view/plugin-reviews/sidebar-manager-light and you can use “Widgets” element with this custom sidebar. Also boxed mode checked and working as normal.

For refund, you need to contact with Envato support, we have no option for refund on our control panel.

Regards

Default-user

I just checked boxed mode and its not “boxing” at all. I need sidebars, thats why I would like a refund. It doesnt fit my client brief.

How does the columns work? I cant seem to make 1/3 or 1/4 etc.. Also, can you please write a custom template to accommodate a proper sidebar..? If not, I want a refund asap! I need to get this site done.

Met_Creative

Hello,

You can put “Column” element on Page Builder and you can resize, for creating custom sidebars you can use free plugins, like: http://wordpress.org/plugins/sidebar-manager-light/ and you can use custom sidebars on page templates with “Widgets” elements on Page Builder.

If you want refund, we have no option for that you need to contact with Envato support, but there is no reason for refund right now.

Regards

Hi thanks a lot for this theme is just cool my client is so happy, im sorry if this is a dumb question but i haven’t managed to create the register section for the shop customers that visit the website, how can i make one? thanks in advance

Met_Creative

Hello,

WordPress is already have register page, please follow: Settings -> General -> Check “Anyone can register” box, then “YOUR_WEBSITE/wp-login.php?action=register” page will be active, also WooCommerce checkout page has a integrated login and register forms.

Kindest Regards

Hi, could you help me please? In your home you used a Tabs & Accordion box with icons in the Title. I tried use this, but doesn’t work.

In my title i insert: fa-book

I would like to use this example: http://fortawesome.github.io/Font-Awesome/icon/book/

I very like the theme, congratulations. it is amazing =D

Thanks

Met_Creative

Hello,

Yeah, you are right. You need to use font awesome 3.x icons on Shocoon, please check: http://fontawesome.io/3.2.1/icons/

Thank you for kind word, appreciated.
Please rate our theme.
Best Regards

mhernadez Purchased

Hello, i have wordpress 3.7.1 and an annoying issue… every image that i load into infobox image or portfolio to be shown in porfolio listing 2… are broken… and i can’t get them to be shown correctly

Regards

Met_Creative

Hello,

Please create a ticket with your website url, we need to check your result.

Regards

Hello, I have wordpress 3.7.1 and an annoying issue… I can’t use Page builder. When I create a new template and put Slider C-1 or C2 for example I can’t see this in Home Page. This is the same for all component. I’ve already installed all plugin that you request.

Regards

Met_Creative

Hello,

Please create a ticket with your WordPress login information, we will check your issue.

Kindest Regards

Default-user

Thank you, but I can’t find where can I find the option “Create a ticket”.

Met_Creative

Hi,

Please register first from right top then log in. Then you will see the Create a ticket button at right top.

Regards.

hisayama Purchased

Hi. No Pages were not created when imported xml file. How can I have all pages demo has?

Met_Creative

Hello,

Support center is working now, please create a ticket with your WordPress login information, we will check.

Kind Regards

Default-user
hisayama Purchased

My theme is already as demo. Just a question. Where the Twitter ticker is setup in admin panel?

Met_Creative

Hi,

Please follow Appearance -> Live Customizer -> Twitter, also you can take a look for how to setup twitter: http://metcreative.com/docs/wp_shocoon/#!/setting_up_the_twitter

Please rate our theme if you like it. This is really helpful for us. [HOW?] Thank You!
Kindest Regards

Hi there, how do I activate the Header Top Menu? And how do I add the email address and phone number to that top menu?

Met_Creative

Hello!

Please follow: Appearance -> Live Customizer -> Header -> Top Bar? (Select “True”)

Then you can edit your mail and phone number “Top Bar Content” field.

Kind Regards

Default-user

Great, thanks for the quick reply.

Met_Creative

Thank you for purchase, please rate if you like our theme and services.

Regards

Having an issue with the Infobox (Image) not rendering correctly on the homepage. Seems to be a problem with the html markup. Any update on this issue?

Met_Creative

Hello,

Your ticket has been replied.

Regards

Hi, is this theme compatible with Revolution Slider/Layer Slider?

Is it possible to make the current slider full width with captions?

Met_Creative

Hello,

There is no option for that but, you can done by code editing.

Please take a look: http://tny.cz/c61de259

Regards

Default-user
vincetan Purchased

Thank you!

When placing a text box next to the text balloon, in the page builder, it publishes on the page two different ways. One, the text box and text balloon have a small space between the individual box borders, and two, the text box and text balloon box borders are touching. This has caused an inconsistency with the theme structure on a published page. I would like to know if this is a bug, or if this is a setting that may be switched between? Please advise at your earliest convenience. Thank you

Met_Creative

Hi,

Please send a screenshot with the problem on it.

Thanks.

Hi, is this theme compatible with the wp commerce plugin?

Met_Creative

Hello,

Shocoon is compatible with WooCommerce, http://metcreative.com/demo/wp_shocoon/shop/

Regards

does this theme have .PO file for language costumization?

thank you

Met_Creative

Hello,

Yeah, language files included!

Thank you for interest, Regards

Hello, this theme looks great but is very difficult to setup.

Can I please know how to do the four columns on the footer? It’s not seen in the documentation…

Met_Creative

Hello,

There is no reported bug for Text Balloon element, may you explain more?

Regards

Default-user

I added the text balloon but it has white spacing between the blocks…

Please see below screenshot:

Or could you explain how to create it like in your demo… Because I cant seem to find it in your documentation or in the dummy content.

Met_Creative

Hello,

You need to use “InfoBox (Photo)” element.

Cheers

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