13 comments found

Clean and Nice work! GLWS! :)

actualpixel

Thank you Defatch!

Nice work! Good luck with sales ;)

actualpixel

Thank you baser2!

Great, glws ;)

actualpixel

Many Thanks focuss :)

Hi,

Is the responsive behavior supported in all those email clients that you listed in the “Compatible clients and devices” section? Even Outlook 2007 / 2010 ?

actualpixel

Hi andreyu,

Thank you for your interest on Shop24.

Yes, The templates is compatible for all major email clients. Shop24 is tested for compatiblity by emailonacid for around 50 clients.

Hope you can enjoy this.

Thanks

Default-user

I understand that it’s compatible. What I was asking is if the responsiveness also works on those clients.

actualpixel

Hi andreyu,

Responsiveness workes based on your device/platform.

So simple if you open the mail on outlook in an iPhone then you can see the responsive layout.

Hope you understand.

Please let me know if I can help you any other ways.

Thanks

Hello I bought shop24, and I´m trying to use on mailchimp, but it´s something wrong with the HTML because when I try to make a campaign mail chimp cut my template, also when I try to add images to the template also cut the template, please may you resolve this for me.

If you want I can send you email to prove what I´m talking about.

thanks for your help

actualpixel

Hi juanguizu,

Thanks for purchase Shop24.

You may be missing someting when using Mailchimp.

Please email me with the issue directly at actualpixel007@gmail.com

Before email you can check a folder named “mailchimp-steps” available on theme documentation folder.

Thanks

Hi,

Please let me know whether or not shop24 and mailchimp are compatible with Magento platform?

actualpixel

Hi Zack53,

Thanks for your interest on Shop24.

Shop24 is coded following the email template coding rules perfectly so it is complatible with almost platforms. So you can us this on Magento as well. Please check the following article to understanding how to connect mailchimp with magento.

http://connect.mailchimp.com/integrations/magento-ecommerce-360-integration-retail-analytics-retention-automation

Please let me know if you have any more questions.

Thanks

I have followed your directions to upload to mailchimp and it is not allowing me to drag an drop or even make any edits? Its like the template is locked?

actualpixel

Hi dplykins,

Thanks for purchase Shop24.

The template is okay. It’s perfectly working. I have checked again. I may got the issue why drag & drop is not working on your end.

Please remember that the Mailchimp drag & drop only works on Campaign section not on Template section.

You may be trying to drag & drop on template section. Please try this when creating a new campaign. You can see the video link about how to work with Mailchimp on the template page also.

Please let me know if you found any more issues.

Thanks

Hi,

I’m having similar issues with a MailChimp integration as juanguizu and dplykins. Could it be the new MailChimp Editor that is not compatible with this template? It’s very annoying. Can you please address this? I lost hours of work after MailChiimp discarded my changes. I contacted MailChimp Support and after looking into it they said the issue was with the template . . .

actualpixel

Hi berrillj,

Thanks for purchase Shop24.

The template is okay. It’s perfectly working with the Mailchimp new editor. I have checked again. I may got the issue why drag & drop is not working on your end.

Please remember that the Mailchimp drag & drop only works on Campaign section not on Template section.

You may be trying to drag & drop on template section. Please try this when creating a new campaign. You can see the video link about how to work with Mailchimp on the template page also.

Please let me know if you found any more issues.

Thanks

Hi, I have read the comments and followed the mailchimp steps but I am having a similar issue as above.

1. I upload the template. 2. I select the template during the campaign process and part of the template is removed without a way to add it back in. 3. I tried editing the template directly and when I save and exit part of the template is removed. 4. I have uploaded the template both as “code a template” and “import”.

actualpixel

Hi rflanagan,

Disappearing issue for some part of the templates is for mailchimp new editor. Coding is okay and the same coding structure was working perfectly on mailchimp previous editor. But there new editor is making this disappearing issues some times.

I am working for this issues and already contacted with mailchimp to let them the issue.

Thanks

Exactly the same problem, i dont want to loose more time, please fix it or i want to ask my money back.

“Hi, I have read the comments and followed the mailchimp steps but I am having a similar issue as above. 1. I upload the template. 2. I select the template during the campaign process and part of the template is removed without a way to add it back in. 3. I tried editing the template directly and when I save and exit part of the template is removed. 4. I have uploaded the template both as “code a template” and “import”.”

And stop answering the same thing to all customers, we all cant be wrong.

I should read this first, after buying this one…

The first image is in when im sending the campaign, when doesnt work. The second one is when im adding the template, and it that point all looks good.

actualpixel

Hi ivannaYanel,

Disappearing issue for some part of the templates is for mailchimp new editor. Coding is okay and the same coding structure was working perfectly on mailchimp previous editor. But there new editor is making this disappearing issues some times.

I am working for this issues and already contacted with mailchimp to let them the issue.

Thanks

Hi I got this template a few days ago. But the email shows the same as in the computer and doesnt adjust when it is on mobile phones.?

Need I to get some more settings?

actualpixel

Hi sunshinecherry,

Thanks for purchase Shop24.

Some of the email clients/browsers do not support Media Query so that they do not support Responsiveness as well. So if you are testing it on the browser or devices that actually do not support for the responsiveness then you may not get the exact result but the Template Shop24 is fully Responsive and tested with Litmus (www.litmus.com) and Emailonacid (www.emailonacid.com). Also there are a Non-Responsive version under the theme package so please be confirm that you are not using that one.

You can see the documentation here on Litmus and Campaign Monitor about supported devices for Responsive designs:

https://litmus.com/blog/the-how-to-guide-to-responsive-email-design-infographic http://www.campaignmonitor.com/guides/mobile/

This is actually limitation of some email clients. We have to consider this. Please let me know if you have any more issues.

Thanks

Hi!

I have the same problem as many other has. Read following:

Hi, I have read the comments and followed the mailchimp steps but I am having a similar issue as above. 1. I upload the template. 2. I select the template during the campaign process and part of the template is removed without a way to add it back in. 3. I tried editing the template directly and when I save and exit part of the template is removed. 4. I have uploaded the template both as “code a template” and “import”.”

I need it to be fixed now, so i can sent out the newsletter now.

Regards Johan Nilsson


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