135 comments found

Guys please, the last change log…

Anps

Hi,

we forgot to post it. Here it is:

Update 26.05.2014 – v1.1.9:

- fixed: default logo issue 
- fixed: WooCommerce widget sizing 
- changed: Checkout text
jgyrl81 Purchased

Hello,

I cannot add a sidebar to any page. I created a sidebar under >appearance>sidebar… Then added a couple of widgets to the newly created sidebar…..Went to the bottom of the page and selected newly created sidebar (tried both left and right) and still nothing. Please help!

Anps

Hello, please do contact us on support@anpsthemes.com, best regards

Guys please, the last change log…

Anps

Added.

Tomi76 Purchased

Hello! I’m sorry to say this, but your support was much better in the past. There are several problem with the theme, I have not received a response from you nine days, and I can’t work with my website. Please do contact me on info@telkotech.hu. Best regards,

Anps

Yes, our support staff has it, will be contacting you asap

Default-user
Tomi76 Purchased

?

Anps

We answered your ticket. Best regards

Is it possible to link a product gallery image to its corresponding attribute, so that when a customer chooses that attribute, that gallery image becomes the product image and vice-versa?

Anps

Hi,

it is very specific thing. You should to check woocommerce documentation if they allow something like that. We don’t change woocommerce functionallity, we just styled this.

Best regards

Default-user

ok, thanks.

Is it possible to control the layout (left,right,center) of the title text for a footer menu? The text is aligned from the left by default.

Anps

Hello, please contact us on support@anpsthemes.com Thank you for your understanding

Musing to buy your theme, however I have a presale question, does the theme has a select drop down to filter category and can your support integrate a big product search in the middle? like this: http://www.makro.co.za/

Regards

Anps

Hello, thank you fro your interest.

Sadly ShopBox does not support this feature.

Best regards

Tomi76 Purchased

Hello,

Did you get my emails from info@telkotech.hu? I sent one week ago, and I sent again yesterday, but no answer. Best regards,

Default-user
Tomi76 Purchased

Hello, I sent one more email on sunday about ajax navigation. Best regards

Anps
Anps Author

Interesting we missed it, will get on it asap.

Default-user
Tomi76 Purchased

I sent it again, thank you.

semenion Purchased

Hi,

I have inserted on page shortcode of product category, in this short code possible insert number of columns of products on page – it not works.

Also, on your demo with 2 and 3 columns – not works too

http://anpsthemes.com/shopbox/shop/?type=2-column http://anpsthemes.com/shopbox/shop/?type=3-column

Can you fix it?

Anps
Anps Author

You need to set this in Appearance -> Theme options -> Shop settings and change number of columns from 4 to 3 or 2.

Default-user
semenion Purchased

This way not works too…

Anps
Anps Author

Send email on support@anpsthemes.com with wp admin login data and we will check it.

Tomi76 Purchased

Hi,

How can I change (increase) the font size of the product description on the single product page? Now too small (10px), and I would like to increase to 11 or 12 px.

Anps
Anps Author

Hello, please contact us on support@anpsthemes.com

thank you

Default-user
Tomi76 Purchased

I sent this question to your email, but no answer.

Anps
Anps Author

we already answered on this.

Trying to install the dummy content

Failed to import Media “product”

Failed to import Media “person”

Failed to import Media “gallery”

Failed to import Media “gallery”

Failed to import Media “gallery”

Failed to import Media “gallery”

Failed to import Media “gallery”

Failed to import Media “gallery”

Failed to import Media “content_image”

Failed to import Media “big_content_image”

Failed to import Media “portfolio_image”

Failed to import Media “carousel_image”

Failed to import Media “statement_long_image”

Failed to import Media “blog_post_image”

Failed to import Media “grid1”

Failed to import Media “grid2”

Anps
Anps Author

Hello, please do contact us on support@anpsthemes.com, our support staff will be glad to help you.

Thank you and best regards

None of the shortcodes are working :(

Anps
Anps Author

We already answered on your email

markappeal

Yes I see – 4 days is quite a while for a reply – and then you really didn’t even address my concern – I wonder why you TF developers don’t get how frustrating it is to purchase themes and then they not work. I have yet to find a developer without “support” being their achilles heel even when you pay for it.

Anps
Anps Author

Hello, sorry for all the inconvenience new staff has a bit of a learning curve, however i think the last mail and the further on support will provide you with all you need.

Best regards

Ulvar40 Purchased

The theme looks great! But a fast question… I don’t get any result when using photostream widget.. Im I to only use my username from ex flickr and instagram? Best regards Andreas

Anps
Anps Author

Hello, could you please tell me from which mail or name did you contact us to see were it went wrong.

Best regardse

Ulvar40
Ulvar40 Purchased

My email where sendt on wednesday 13/8 from andreas@fotograferiksson.no as an reply from an email from support@anpsthemes.com

Anps
Anps Author

Hello, would you please be so kind and resend the mail?

Hi guys, is this theme still under development? When a WPBakery Visual Composer plugin update? Version included with ShopBox is 4 months old…

Thank you!

Anps
Anps Author

Hello, we are just in process of updating all our items, thank you for Your understanding. Best regards

Crescendoweb

Thank you very much!

I have a problem with translation… I’m using Localization plugin, but I can’t find the way to translate text in contact form buttons (Send and Reset). Maybe a bug? Could you check it? Thank you.

Anps
Anps Author

Please contact us on support@anpsthemes.com

thank you

Hi guys, ShopBox does no support [gallery] shortcode, native in Wordpress?

When I create a gallery with [gallery] shortcode, theme use full size image instead medium size or thumbnail, even if I set in shortcode attribute size=”medium” or size=”thumbnail”. In addiction, popup slider don’t use linked media real size, but it set image size to fit screen resolution… not a good solution.

Could you please confirm me these bugs? If yes, I’ll have to use a plugin to fix it…

Anps
Anps Author

Hello, please do contact us with your latest problems, i am sure we can find a solution, and keep in mind updates cannot be done over night.

Thank you for your understanding and best regards

Crescendoweb

I was not referring to updates… I meant that galleries and translation are basic features on every Wordpress theme. I think it’s obvious that they should work properly and should be well coded and implemented… like all other features should be on a “premium theme”.

I’ll send you an email, thanks.

Anps
Anps Author

Got your mail, yesterday, we are working on it. Best regards

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