139 comments found

Hello! Please give me a key to visual composer. This plugin works badly. contact me, dmitryshkuratov@gmail.com.

Anps

Hi, please contact us on support@anpsthemes.com and we will be glad to help you, best regards

Default-user

wrote you a letter, where the answers? 2 questions still awaiting a response from March 28

Anps

Hi, we replayed on your mail

Best regards

Banner Grid of Visual Composer doesn’t work. Link of banner elements are broken. Same problem in your demo site.

Go here: http://anpsthemes.com/shopbox/home-view-4/

This is the html code of the first link:

What is ”=”” between class and href? Have you tested it before publish the theme? I don’t think so. :(

Crescendoweb

And why elements still trigger in responsive mode under 1024px on desktop browsing, even if responsive feature is disabled? And what about if I’m browsing on site with a little netbook with resolution width under 1024px? Site goes in a strange “half-responsive” view and became hard to use (and horrible to see). Any other (well projected and coded) site on planet earth is responsive or not… I’ve never seen half-responsive mode.

IMHO it’s a bug… isn’t it? ;)

Anps

Actually not quite a bug but we will adapt it, we will submit an update soon. Best regards

Crescendoweb

Thank you! :)

Changelog v1.1.5.:

- fixed: product link center align when Compare it not active
- fixed: Wishlist page hidden on My Account, when plugin is not active
- fixed: banner grid link issue
- fixed: rating issue
- fixed: disabled responsive issue
- fixed: iOS menu closing issue
- added: child theme file references (helpers.php and shortcodes.php)
- added: sticky menu
- added: support for Visual Composer version 4+

4-1

Hi Support for ShopBox,

Gorgeous theme!

When I click on “Logo center, no search” the Search box is still there.

I know I can remove it with code but I will be reactivating the Store Seach box in a couple months and would like to do this in a very clean way.

If there is a fix pleas let me know.

Thanks, Stephen

Anps

Hi Thank you very much! could you please contact us on support@anpsthemes.com

In your theme demo, how do you insert a small version of recent and featured products on the page?

Also, how do you insert the feature on your shop page, where you can filter products in price, color etc.?

Anps

Hi, please contact us on support@anpsthemes.com

Thank you for your undestanding Best regards

Hello, I’m trying to translate my wordpress to Danish, I have the mo file and when I change it the language settings from the config.php file, the frontend pages works fine, but the admin panel doesn’t work. What I’m missing?

Thanks in advance.

Best regards.

Anps

Hi, please contact us on support@anpsthemes.com, thank you

Default-user

Hello, I’ve sent an email 2 days ago, but didn’t get any responds yet :)

Anps

Hello, we will be responding today, thank you for your patient.

Hi

Can you please advise if this theme is compatible with new updated version of woocommerce 2.1.6?

Thanks

Anps

Yes, it should be, best regards.

honey Purchased

I have been waiting on my emails…about how I can view the full catalog image with title moved down so pictures are not cut off.

Anps

Hi did you receive your mails? We answered you a while a go. Best regards

honey Purchased

Getting this error after updating woocomMerce version. Please provide me the link that I can download the latest version and tell me where to add it. Instead of latest theme wchich I even tried 1.1.5 and still get this erro grouped.php version 2.1.0 is out of date. The core version is 2.1.7, product-attributes.php version 2.0.8 is out of date. The core version is 2.1.3,

honey
honey Purchased

Sorry, just this error: get this erro grouped.php version 2.1.0 is out of date. The core version is 2.1.7,

Anps

Hello, i apologize for the inconvenience, we will issue an update soon.

Thank you for your patient. Best regards

If this theme supported buddypress and had the product image to cart animation, I would buy the hell out of it. Just saying. :)

Anps

Hi, thank you very much, about product image to cart animation we may add but for buddypress we have no plans for now.

Best regards

Harpo13 Purchased

Hi Anps,

I’ve Sent a LONG AND DETAILED email to support@anpsthemes.com

Please get back to me ASAP friend so I can work on the THEME ERRORS over my Weekend as I’m way behind as a result…...

Default-user
Harpo13 Purchased

............

Anps

We got it, will be answering asap

Default-user
Harpo13 Purchased

cool. cheers.

Hi.

Can you please tell me how to insert image in the mega menu as in your demo?

Thanks

Anps

Helli, did you try looking up the docummentation? Best regards

The visual composer is malfunctioning on my site. I am trying to add media (i.e. png images) to the text block element, but nothing shows up. Please help.

Anps

Hello, please do contact us on support@anpsthemes.com

Default-user

I did that yesterday, and I am still awaiting a reply.

Anps

Hello, please update your theme, we updated VC.

Best regards

(Re-Helli, did you try looking up the docummentation? Best regards) if this is my answer so yes i have read documentation very well and i couldnt find any info about inserting image in megamenu section. please help me.

Thanks

Anps

Hello, the first part you follow as in documentation, then you just add in description

[image alt="Megamenu image"]http://link_to_your_image[/image]

Best regards

Hi, how can I change the page title on the shop page. This is a woocommerce problem where all shop pages have a page title ‘Products’ and no matter what I do I cannot change it (All In One SEO won’t work on that page either).

I tried hard coding a page title in the template file (yours, not woocommerce) but didn’t work. How would I do it?

Thanks!

Anps

Hello, we set the theme heading in header.php, line 9:

<title><?php wp_title( '|', true, 'right' ); ?></title>

We have not noticed WooCommerce adding the word “Products” in the title (you see that our demo does not contain the word as well). There might a plugin or a translation adding the word.

Default-user

No, you misunderstand, I’m not talking about the theme header I’m talking about the page which is used for the woocommerce shop. Go to your demo and click the Shop page…look at the title, it just says ‘Products | Shopbox’ which is obviously not good for SEO. SEO plugins don’t work to change it either.

I’ve googled to try and find the answer and the problem is with Woocommerce (stupid of them isn’t it?) However, it can obviously be changed in template files (and I have another theme where the SEO works for that page.

It seems to be the Archive Template in Shopbox’s templates that needs to be overwritten (because that is where the Shop Product listings all appear) so it won’t allow Woocommerce to set the Page Title. However while I’ve spotted the area on your template where the Page Title gets input if I remove that part and try hard code a Page Title it doesn’t work and also screws the layout.

If I haven’t explained that properly just check out your own Shop Page. I basically want to stop it using Woocommerce’s Page Title for that archive page (ie Products), and preferably allow the AIO SEO plugin to work for that page. Alternatively how would I hard code a page title in there?

Thanks.

Anps

Hello, we apologize for not seeing the “Products”. As mentioned before, we only set the page titles in header.php, where you could add something like (as seen on http://wordpress.org/support/topic/plugin-woocommerce-excelling-ecommerce-customising-the-shop-base-page):

<title><?php if (is_shop()){ echo "Shop title!";} else{the_title();}?></title>

How do I order the FAQ’s using the either the FAQ short code or the the FAQ element on Visual Composer? Right now my FAQ’s are all preceded by the number one and the answer directly follows each question rather than all of the questions at the top and the answers at the bottom.

Anps

Hello, for a better track of support questions please do contact us on support@anpsthemes.com if you still didn’t.

Thank you for your understanding and best regards

Tomi76 Purchased

Hello, I would like to ask you, what about my questions, what I wrote to support@anpsthemes.com one week ago? I sent from info@telkotech.hu.

Best regards,

Anps

Hello, we are going trough the tickets, since we are in process of changing some support staff we may missed some tickets or some of them were delayed. I apologise for the delay and thank you for your patient, your issues will be addressed shortly. Best regards

Default-user
Tomi76 Purchased

Okay, thank you.

Hi There,

Congrats, very nice Theme. Have you an idea if it works well with WPML?

Thanks!

Anps

Hi, thank you for your interest in our work

we do support .po and .mo files but we did not test it extensively on WPML . If you still decide to buy ShopBox and experience any problems do contact us on support@anpsthemes.com

Hey guys, which is the last changelog…?

Anps

Hello, we just added the change log, sorry for any inconvenience we may caused.

Best regards

Tomi76 Purchased

Hi,

How can I change the image size in the megamenu?

Thanks,

Anps

Hello, we apologize for the late answer. You can use this CSS:

.site-navigation .megamenu img {
    height: auto;
    width: 100px;
}
Default-user
Tomi76 Purchased

It isn’t working for me. If I change the “auto” to for example 200px, then the height is changing, but the width is not. I would like to ask you, what about my emails, what I wrote your support on sunday from info@telkotech.hu?

Anps

Hello, the above CSS should be working – we just tested again on our server. You could try changing the specificity to make sure the CSS works:

body .site-header .site-navigation .megamenu img {
    height: auto;
    width: 100px;
}

We are in the process of answering on all emails. We apologize for the wait.

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