An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Hands-on support for this item is provided by tomsky

They will respond to buyers' questions via this item’s comments.

Go to comments

Additional information from tomsky:

Support for my items includes:
  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues
  • Providing updates to ensure compatibility with new software versions
Item support does not include:
  • Customization and installation services
  • Support for third party software and plug-ins

Frequently Asked Questions

How easy it is to install this theme?

The whole installation process is well documented and very easy to follow, you can see the documentation even before you buy this theme to see how easy it is to install this theme: http://goinventive.co.uk/doc/shopcart-prestashop/

By using the Theme installer module, supplied with default Prestashop installation, the process of theme installation should not take more than 10 minutes. There is no file edit/ configuration and NO Core Prestashop files are modified.

What changes can I make with the Theme Options module supplied with this theme?

The additional modules supplied with this theme allow you to change many visual aspects of your store. What’s best is that you don’t need to open a single .html, .css or .php file to completely change the appearance of your store! All the changes are done either via selecting an option from a drop down or choosing your preferred colour by using colour pickers!

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Envato Support.

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