770 comments found

hello, how is it possible to remove the add to cart button? and it is possible to make prices in bold?

Thank you

Anps
Anps Author

Hi,

you need to add catalog view, here is more about this: http://docs.woothemes.com/document/catalog-visibility-options/

Best regards

Default-user

With this plugin can i also remove the rate buttons?

Hi for some reason all my products have vanished from the front end

Anps
Anps Author

Hello, we have your mail, sorry for the delay, and we will answer you, some issues we can solve here some have to be solved on support mail. Our support staff will get to your ticket asap. Thank you for your patient and again sorry for the delay.

Default-user

Once again the website hasn’t been sorted out my customer is livid and ur support continues to be useless

Anps
Anps Author

Hello, we contacted you on mail, did you receive it and we did not receive the answer from you.

Hi,

the shopifiq theme is generating a lot of thumbnails from every image. For every product image I upload up to 15(!) thumbnails are saved. I saw a lot of formats are generated for the blog layout. But I dont use a blog on my woocommerce shop.

So how can I reduce this image bulk?

Best, Richard

Anps
Anps Author

Hello, please do contact us on support@anpsthemes.com

Thank you

Default-user

I solved the problem by adding this to my child themes function.php:

function filter_image_sizes( $sizes) { // unset image sizes generated in \shopifiq\functions.php:460ff unset( $sizes['blog-one-sidebar']); unset( $sizes['blog-no-sidebar']); unset( $sizes['blog-two-column']); unset( $sizes['portfolio']); unset( $sizes['portfolio-thumbnail']); unset( $sizes['portfolio-thumbnail-2-column']); unset( $sizes['portfolio-thumbnail-3-column']); unset( $sizes['portfolio-thumbnail-4-column']); unset( $sizes['portfolio-first-responsive']); return $sizes; } add_filter('intermediate_image_sizes_advanced', 'filter_image_sizes');
Anps
Anps Author

Glad to hear it, thank you

When someone fills in the contact form, the email received appears to come from wordpress and the title is someone has sent you a message.

I would like to change these 2 to something a little more descriptive, where is the information that i need to change to do this?

Anps
Anps Author

Hello, please do contact us on support@anpsthemes.com

Thank you Best regards

BoneyBoy Purchased

HELP please..!!

Just updated a client site using this theme to the latest version (along with Woo and WP so that the whole site is up to date) and all the sidebars have just disappeared.!?

The sidebars are still listed. The widgets are still showing, but are blank.

..??!!

Anps
Anps Author

Hello, please do contact us on support@anpsthemes.com

thank you

BoneyBoy
BoneyBoy Purchased

Hi there – have done, just waiting on your latest response.

Hi Anps, I have 2 questions if you take a look at the site http://starrsproducts.com/ you will the grand space between logo and menu, how can we reduce this? And also if you hover “instructions” how can we fix the hover, it’s a bit off.

thanks

creativeisG
creativeisG Author Team

Hello,

Thanks a lot for buying our themes, we do appreciate that. Please visit the following adress http://anpsthemes.freshdesk.com/ where we provide access for our themes.

Our support team will help you out!

Thanks a lot for your time and patience

Hi, we have installed Visual Composer to see if this would work ok on our site along with your theme.

For the most part it seems to work fine, apart from it it stopped the dropdown menu working. We decided we wanted more options and installed UberMenu which is working great.

Sadly we are left with the problem that when VC is activated the Contact form will not Reset or Send and our tabs on Woocommerce product pages will not work.

We contacted VC first about this and they say there is a conflict but we would need to speak with the theme designer to get support on fixing this JQ conflict.

Can you help with this please?

Anps
Anps Author

Hello, please do submit a support ticket on anpsthemes.freshdesk.com for further assistance.

On this note i have to tell you that sadly shopifiq was not intended nor tested in any way to work with VC. We started to integrate Visual Composer later on in our newer themes.

So we cannot guarantee for it.

Best regards

Dibiline Purchased

Hello, after the latest major update WooCommerce reports that two files (orderby.php and my-orders.php) use outdated code versions; are you planning to provide a theme update to fix that? Or, alternatively, provide via private mail the fixed code?

Thanks in advance, have a nice day

Anps
Anps Author

Hi, we are scheduled to update shopifiq in the next 24 hours, and we have few more updates later on in plan like wish list and compare.

Best regards

Default-user
Dibiline Purchased

Thanks a lot for the quick answer!

How do I remove revolution slider from the homepage? I have deleted the sliders and slides but I now have a red error message on my homepage. (I do not know my support login to ask on the forums)

Thanks!

Anps
Anps Author

Hi,

go to Appearance -> Theme options -> Theme options and find First page slider options: and remove shortcode for revolution slider from input field.

If you will still have a problems please open ticket on: http://anpsthemes.freshdesk.com/helpdesk

Best regards

Hi

I’m having a problem with the revolution slider crashing on iPad using safari. (ios8). Im using revolution slider v3.0.95

Anps
Anps Author

Hi,

you need to update slider to the newest version. You can find it in: admin-functions/plugins/revslider.zip.

Best regards

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