757 comments found

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi, please could you send the CSS that will change the product styling to make the shop items display as 3 columns? The home page is OK with the woocommerce short code – it’s the shop pages that I need to display as 3 columns – thank you for your continued support. It’s a very good theme and happy with the support so far, just this last issue for me. Thanks

Anps

Hello, we are going trough tickets and will be answering you shortly if we didn’t yet answer it. Best regards

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 1-2 years
  • Sold between 1 000 and 5 000 dollars
ilmman Purchased

Hi, I am having trouble with the carts/checkout page. The product image is not resizing to a suitable size and it is too small. I tried to change the setting of Product Image Sizes and then regenerateing my thumbnails.. No new results.. still the same..

http://imgur.com/l5ImyDU

Are you able to help?

Anps

Hello, please contact us on support@anpsthemes.com Thank you for your understanding best regards

Default-user
ilmman Purchased

Very helpful support, got the answer I needed very fast. To anyone who have the same problems the answer is:

you will need to add css code to custom.css.

table.shop_table img { height: 48px; width: 64px; }

you can change these numbers with yours.

Anps

Thank you very much

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi,

I have problems to install the dummy content. It just does not work, nothing happens after press the “Install” button.

Is there any other way to do it?

Thank

Anps

Hello, you could also use the default WordPress importer (Tools – Import). The dummy .xml file can be found in shopifiq/admin-functions/importer/dummy.xml.

Default-user

Much better, thank you!!

Anps

Your welcome, best regards

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Não consigo ver o Preview!

Anps

Hello, I can see it fine, can you try this direct link http://anpsthemes.com/shopifiq-new/

Best regards

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years
ironpex Purchased

Hey hope you can help me, I have recently purchased your theme, however when it asks me to install revolution slider within Wordpress admin area it says the link is broken, and i am unable to install this. I cant even find the plugin on the wordpress plugins site, would you be able to provide me the files for the slider at all that i can install this manually? I have already put the shortcode in for the slider within Theme Options.

Many thanks.

Anps

Hello, please contact us on support@anpsthemes.com

Thank you

Anps

Hi,

please send email on support@anpsthemes.com with your username included and we will send you slider zip file.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
Niek33 Purchased

I have a problem with my product overview. I have a sidebar on the left, but the sidebar is displayed twice as you can see in the screenshot.

http://www.theboxspringstore.nl/nieuw/Knipsel.PNG

How can I remove the duplicate sidebar?

Thanks in advance.

Anps

Hi,

contact us on support@anpsthemes.com with wp admin login informations and we will check it.

Best regards

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
honighut Purchased

Hello, on Product Page i can not change the Sidebars?? How can i do this?

Anps
Anps Author

Hello, thank you for your purchase please contact us on support@anpsthemes.com with this request.

Thank you

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years

Hi,

I have been looking how to display the SKU on a single product, I have added it to a simple product and variable product and it still will not display!

After googling loads it looks like it maybe a theme issue, anyone else having the same problem?

Kathy

Default-user

I have enabled the default wordpress theme and the SKU does display, so defo something with the theme that is not making it display. I have also tried looking at your live preview but cannot find a product with an SKU on it to see if its displaying for you guys

Anps
Anps Author

Hello, sorry to hear you are having problems, please contact us on support@anpsthemes.com and we will be happy to help you.

Best regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
Niek33 Purchased

How do I move the Product Variations section to under the product description, instead of being under the price?

See: http://www.theboxspringstore.nl/product/pullman-clarington/

Thanks in advance.

Anps
Anps Author

Hi,

you will need to edit woocommerce single product file under our theme. We can give you more details over email, please send it to support@anpsthemes.com

Best regards

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years

Hi,

I am trying to change the title bar color to white and the text for the title to a dark green. Plus I also need to change the bottom footer area to a light gray and have tried to do all of this through the theme options as well as trying to change the stylesheet but cannot seem to figure out how to get it all to come together. Could you please direct me on what it will take to do that, I would really appreciate it.

Thanks in advance!

Anps
Anps Author

Hello, please do contact us on support@anpsthemes.com

Thank you

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi , presalequestion :)

Will this theme work with WooCommerce Product vendors plugin? Im trying to build an online marketplace for selling physical goods so it would be pretty interesting if this theme has those capabilities.

Thanks in advance.

Anps
Anps Author

Hello, sadly we did not test this plugin, so we cannot guarantee you that it works correctly.

Thank you and best regards

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi

Can layer slider work with this theme?

Anps
Anps Author

Hello, we did not integrate layer slider however we do have revolution slider which is very similar.

Best regards

Default-user

I understand you have revolution slider integrated however my question is can layer slider work with it.

Anps
Anps Author

We did not test, but it should work, but you would probably need some custom styling. However as i sad we did not test it.

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
brandage1 Purchased

Hi, i’m just wondering how best I could make the menu fit in the sticky header – see http://allworks.server267.com/

There’s a lot of menu items so it works well in it’s normal state but as you scroll it doesn’t change the font size to fit the new space so drops down on to 2 lines.

Default-user
brandage1 Purchased

Hi could you please reply asap as this job was urgent. thanks.

Anps
Anps Author

Hello, sadly there is no simple way, you will have to do some customization to make the sticky menu higher so it would accommodate the menu in an additional row.

Best regards

Default-user
brandage1 Purchased

geez that’s not good.. can i make the sticky header show a different menu then? just with HOME for instance

Anps
Anps Author

The menu was not intended for this kind of things by default, the only options would be to hire someone for an hour to customise this for you.

Best regards

Default-user
brandage1 Purchased

So the menu was intended to have many menu items? that sounds quite weird.. guess i’ll just have to sort it out myself..

Default-user
brandage1 Purchased

how about changing the word Cart in the header? can you at least help me with that?

Anps
Anps Author

Hello, please contact us on support@anpsthemes.com

thank you

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years

How do I update the Additional Information tab, and is there a way to completely remove it?

Thanks for your help!

Anps
Anps Author

Hello, please do contact us on support@anpsthemes.com

thank you

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Could you please tell me how I can make the footer into a 3 column layout, with the first column a bit wider than the rest? Thanks!

Anps
Anps Author

Hello, please do contact us on support@anpsthemes.com

thank you

Default-user

I just sent you an email thanks :)

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years

Hello,

I have requested assistance on two items and no one is gotten back with me. I did receive an email and responded immediately and nothing.. Here’s what I emailed them:

I am trying to change the title bar color to white and the text for the title to a dark green. Plus I also need to change the bottom footer area to a light gray and have tried to do all of this through the theme options as well as trying to change the stylesheet but cannot seem to figure out how to get it all to come together. Could you please direct me on what it will take to do that, I would really appreciate it. Thanks in advance!

And here is the second item. If you look at the drop-down menu under salt lamps you will see how there’s a bunch of running characters that run after the drop-down is technically completed. You’ve given me something to fix this previously but it did not work so I would appreciate your assistance. Here is the website: <http://thesaltlampstore.com/>

The second item with the drop-down it menu is really important because the websites not working properly.

Please let me know what you need from me so that I can get these taken care of.

Thanks for your help

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 1-2 years
  • Sold between 1 000 and 5 000 dollars
ilmman Purchased

Hi, Having some strange problem with searching in my site.

Goto http://foxercases.com/browse/

If I search “Hello Kitty” it won’t come back with any results.

I noticed from the URL that it doesn’t have spaces on the search term http://foxercases.com/browse/?dppage=1&dp_search=Hellokitty

When I change it to

http://foxercases.com/browse/?dppage=1&dp_search=Hello%20kitty

I get a returned result I am after.

So it looks like the spaces between the search word is not added to the URL and gives me a “No product is found” result. Is there a way to fix this?

Anps
Anps Author

Hello, please contact us on support@anpsthemes.com thank you

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