715 comments found

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • United States
  • Exclusive Author

I am considering this theme for a project, but I noticed your DEMO home page has all kinds of errors in the product listings tonight. And there seem to be a lot of comments about issues with the slider and other things, please tell me what is the status of clearing the bugs?

What is support policy?

Thank you

Anps
Anps Author

Hi, sorry for that we are moving to a new server and have some issues with php settings, nothing on the theme itself just the demo, should be sorted out shortly, about the slider there should be any problems and the new update is comming out today. And our support is fast and very helpfull so if you would have any problems just contact us on support@anpsthemes.com

Best regards

Anps
Anps Author

It should be fixed now, but there can be some more bugs on the demo and it is just the demo, it will all be as it was shortly. Best regards

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years

any update on, need to be able to set what layout the product categories use, alot of people use more then just the shop page and would a side bar under product categories, can you add in settings a drop down to select what layout to use?

also the logout for users link next to my account cart, when logged in

Anps
Anps Author

Hello, Where exactly do you need the logout button?

Default-user

its a standard woo feature when a user non admin is logged in to his account he should be able to log out, it adds log out next to my account when logged in and checked in the woo settings,

in paged in woo settings Logout link Logout link Append a logout link to menus containing “My Account”

Anps
Anps Author

Hello, I’m not sure what you mean, because when you add the My account widget, the logout link is added:

http://i50.tinypic.com/23wtw6g.png
Default-user

look at header http://imm.io/U2lS thats where

Anps
Anps Author

Ok, it will be in the upcoming update.

Default-user

what about product categories layout

Anps
Anps Author

You mean the ability to edit this page layout?

http://anpsthemes.com/shopifiq/product-category/micro-fibre/
Default-user

yes

Anps
Anps Author

Hello, this will be included in one of the next weeks update. Sorry but we are totally busy till then. We will update Shopifiq with other features in the mean time.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
Jonnyboy1 Purchased

Great theme, just bought it. Having a problem with it, probably something I’ve done :) Sent an email to you. sent from: support@pro***.com

Cheers John

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi,

I’m considering purchasing the theme but I have few of questions..

1. Can I lock or completely eliminate the top bar where says calls, socialize, etc..

2. Can I easily put the search next to the top right login/register area

3. Can I easily make the single product page have a side bar so it looks like this http://anpsthemes.com/shopifiq/shop/?sidebar=right but in the single product page..right now the single product page uses all the screen and the feature products are all the way in the bottom.

And lastly, do you have a list of website besides the demo of clients that are using effectively your theme ?

Thanks!

Anps
Anps Author

hi, thank you for your interest

1. yes 2. It need some customisation (we can help you with that it is easy) 3. That would need some customisation also, but would need a bit more work

No, we do not have any client list, since the theme went up not so long ago.

Best regards

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Can I disable cart system …

I want to show my products without ability to shop online.

Anps
Anps Author

WooCommerce supports that functionality, but we did not add the header cart removal. This is quite a good idea and we will add it in an upcoming update, also a very easy fix, if you want to have it quickly.

If you do buy just contact us and we will send you the file replacement to make it work.

Thank you for your interest.

Default-user

Thank you for quick reply

Another question please, is it easy to convert the theme from right to left (RTL Languages)?

Anps
Anps Author

We already received two requests and are in the process to complete the rtl.css that is required for the RTL language themes (we are checking that everything is working as intended and nothing broke, when we changed the floats, text aligns, etc.).

The rtl.css will be included in the very next update that will be updated in a day or two.

  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • Microlancer Beta Tester
  • Referred between 50 and 99 users
  • Slovenia
Anps Author
Hi all, following update was approved – v1.2

- child theme support (theme now includes the necessary items to make the child theme work) 
- logout link added to the site header 
- fixed division by zero error on rating 
- fixed accordion 
- accordion now supports "closed" parameter that sets either the accordion closed (closed="true") or open (closed="false" 
- default setting) 
- FAQ support added to theme
  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
Jonnyboy1 Purchased

Hi Anps, Could you please reply to the email I sent. I know you’re probably busy, but I’ve run into a couple of problems.

Cheers John

Anps
Anps Author

Hello, I will be out of the office for a couple of hours and will then respond to your email once I get back.

Anps
Anps Author

Hello, I just visited your site and saw the error you are getting.

This error is caused by something on your server. I suggest contacting your host and sending them these errors. I will also check on the Revolution slider FAQ page and get back to you, because as I tested on your site the error only occurs on the Revolution slider upload.

I also disabled the WooCommerce style so your sites CSS doesn’t look broken :)

P.S.: I will also send you an exact email, so we will continue solving your issues there

Default-user
Jonnyboy1 Purchased

Hi, You are right, it is my host, they are working on it. Definitely NOT THE THEME

One small problem if you don’t mind sending me email Image sizes? Confused

Thanks again for your help John

Anps
Anps Author

Hello, you mean the image sizes you need to set in the WooCommerce settings, or image sizes we used in the demo for the slider or for something else?

Anps
Anps Author

I just send you the email, same questions, but also included the sizes you need to set in WooCommerce:

  • Catalog Images: 220×164
  • Single Product Image: 450×338
  • Product Thumbnails: 138×103
Default-user
Jonnyboy1 Purchased

Hi anps, Perfect. Great Support. Great Theme. Thank you. John

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
ecleese Purchased

I’ve created a shortcode list [list type=”square”] in one of my footer widgets. The list populates but the square icon images are not appearing. I’ve tried the other icon options as well with no success. Possible bug?

I’m using today’s update: Update: 26.1.2013 – v1.2

Anps
Anps Author

Hello, which footer widget did you use to call the shortcode, because some widgets do not support shortcodes.

Default-user
ecleese Purchased

First Footer Column (The first footer widget area)

Anps
Anps Author

Yes, but which widget did you use to call the shortcode or how exactly did you add the shortcode in the First Footer Column?

Default-user
ecleese Purchased

This is an example of the code I used in the footer widget.

[list type=”square”] [list_item]<a href="my link.com">Name</a> [/list_item] [/list]
Anps
Anps Author

Hello, Yes it seems that the footer (being the parent of the lists) is removing the list styles.

For now add this to your custom.css:

.list-square, footer#site-footer ul.list-square li {
    list-style: square;
}

This fix will be included in the next update – the update will fix all the list style, not just the square one. So when you update you can remove this code from your custom.css.

Sorry for the inconvenience.

Default-user
ecleese Purchased

Working now. I’ll make a note to remove it before I update. Thanks for your help. :)

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
pconner Purchased

Hey there, great theme, i keep getting this when I try to add a short code from the dropdown box:

“You don’t have permission to access /wp-content/themes/shopifiq/shortcodes/shortcodes_columns.php on this server.

Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.”

What can i do about this issue? I tried changing permissions, reinstalling the theme etc. Thanks

Anps
Anps Author

hi, thank you for purchasing our theme,

could you please tell us me which version of shopifiq are you running?

Thank you

Default-user
pconner Purchased

v 1.02 just downloaded it today

Default-user
pconner Purchased

also, how do i remove the breadcrumbs?

Anps
Anps Author

Shortcodes error:

The shortcodes error is really strange. I searched around and who ever had this kind of problem before, was because of their server – usually the problem was the permission of the file/folder.

I will still check around, also test on our server and get back to you, hopefully soon.

How to remove breadcrumbs:

We did not add a setting to deactivate the breadcrumbs, so you will have to go to functions.php, search for:

<div class="breadcrumbs clearfix"><?php echo the_breadcrumb(); ?></div>

and remove it.

Default-user
pconner Purchased

The issue is still there, I can’t really do anything because of the shortcode issue, everything else works ok, it is just the drop down that I am having the issue with. What should my permissions be on that folder?

Anps
Anps Author

Directories should be 755, files 644. More about this you can find on link: http://codex.wordpress.org/Changing_File_Permissions

Default-user
pconner Purchased

I am still having problems with the short codes, is there anything you can suggest for me to do?

Anps
Anps Author

Can you maybe grant us FTP and WordPress access, so we can check it out and try solutions from forums? If so send them to support@anpsthemes.com

Default-user
pconner Purchased

ok, sending it in now

Anps
Anps Author

Super! I hope we can find and fix your problem.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
arcious Purchased

Where can I take out the title from the home page? On demo it’s now showing

http://diysufficient.com/

the word HOME

Anps
Anps Author

Hello, The title is probably appearing because you are using some sort of a plugin that is causing it (probably SEO) and is adding an h1 header before the content. You will need to deactivate it in the plugin.

Also I see you site has the WooCommerce style still active, which is causing your site to break: Go to WooCommerce – Settings – General and uncheck the Enable WooCommerce CSS styles.

Default-user
arcious Purchased

Thanks for the tip on the WooCommerce CSS styles. It does looks better.

About the title, I do not have any plugin that is doing it. I deactivated the only one I added (Remove “Comments are closed”) and no change..

Anps
Anps Author

Hello, our theme does not append the h1 heading to the content, please send us your WordPress information (site URL, username, password) to support@anpsthemes.com, so we can see what is adding the heading.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
arcious Purchased

2 more questions..

1. why is the email social button not showing when im adding info on the theme options area?

2. how can i add a search button on the top. Using only the enter to search may not be that obvious for some users.

Anps
Anps Author

1. Because it is not part of the social media, the email is only used for the contact form.

2. You will need to go to includes/top_menu.php, search for:

Top menu for desktops:

<form role="search" method="get" id="searchform_top" action="<?php echo home_url( '/' ); ?>">
    <input type="text" value="" name="s" id="s-top" />
    <!--<input type="submit" id="searchsubmit" value="Search" />-->
</form>

Top menu for responsive:

<form role="search" method="get" id="searchform2" action="<?php echo home_url( '/' ); ?>">
    <input type="text" value="" name="s" id="s2-top" />
    <!--<input type="submit" id="searchsubmit" value="Search" />-->
</form>

Just remove the HTML comment (<!- ->) and the button will appear.

Default-user
arcious Purchased

GREAT, thanks..I will try that.

  • Has been a member for 2-3 years
  • Bought between 10 and 49 items
DittoBox Purchased

How to I make a paragraph in this theme without creating tw new lines and adding nbsp; between them, in the code editor?

I need to be able to make content easily alterable for my client, but needing to edit code makes things unfriendly. Just asking people to add extra lines and invisible spaces even in the visual editor is tough.

Anps
Anps Author

Hello, we will add the new content manager that was also included in our other theme – CoolBlue. Our current content layout finds   tags and transforms them to new lines.

I’ll try and get it up and running as soon as possible.

Sorry for the inconvenience.

Default-user
DittoBox Purchased

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
irisw Purchased

Hi, I sent you e-mails with some questions to the support mail. Please advise, Thanks, Iris

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Spain

I recently purchased the theme and I need to translate it into various languages. It supports WPML plugin?

Anps
Anps Author

Yes it does

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
irisw Purchased

When can I get answers? I’m stuck with the site :(

Anps
Anps Author

Hopefully I’ll get to you ASAP. I just started supporting.

Anps
Anps Author

I just replied to your ticket. Please contact us back as soon as you can so we can help with your issue asap.

Default-user
irisw Purchased

I’ve just replied.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
arcious Purchased

blank

Anps
Anps Author

blank? :)

Default-user
arcious Purchased

haha sorry..i posted a question but i figure it out.. i couldn’t delete the comment so i wrote blank.. i will probably ask another question later. I’m customizing the theme and I found it a lot easier to customize than a lot of others one I have used.. THANKS!!!

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
naspos Purchased

when will your team issue an update for the list of services as we detailed in the previous email?

also what about the bbpress support?

these are the two last things we are waiting before we can start rolling things out. we already have one customer who is pressing us for a second license for their other brand website.

Anps
Anps Author

We are doing it as fast as we can, we will try to finish it up in next 2 days. Sorry for dragging it a bit but all our devs got ill, just a bad luck. So its all a bit slower, Sorry, hope you understand.

Default-user
naspos Purchased

that’s fine no worries just keep us informed as we heard nothing we got concerned.

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
  • United States
yrick Purchased

Hello, just installed the theme. Found a few things not working so far.

1. On theme settings I checked the check box “Boxed and the theme is still stretched.

2. Images for categories are not loading or displaying.

http://merlehaggard.com/mp3_store_2/
Anps
Anps Author

Hi, which version are you using?

Default-user
yrick Purchased

Hi, I sent you an email. I just purchased and downloaded the theme today. Version 1.0.2

Anps
Anps Author

hi, could you send us your wp account info so we can check this directly on support@anpsthemes.com

Default-user
yrick Purchased

Hi, I emailed it to you. From Rick@y**.com

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
  • United States
yrick Purchased

Hello, also I need short code to work in Product Short Description.

Thanks, Rick

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
erie Purchased

hi just buy this template.. i would like to ask what slider that you use in your demo home page? is it revolution slider? i already use the revolution slider and use full width page but the slider cant be like you overflow like that..

Anps
Anps Author

Yes it is revolution slider, could you send us a screenshot on support@anpsthemes.com?

Default-user
erie Purchased

i just send email to you

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