Discussion on Shopper - Magento Theme, Responsive & Retina Ready

1219 comments found

Dear Queldorei, you have done a great job with this product. I truly like it. There’s just one problem…

I do not want any names or links out of my store in the footer area. How do I remove them? I couldn’t find that option in the static blocks section.


Found what I was looking for. Thank you.

ruimia Purchased

I have already sent emails directy to the author, but I had no reply:

=== I just bought the template, and everything is working fine, except the Product Detail page that is blank.

Even the Quick View is working perfectly. However, on the Product Detail page all the product info is blank, footer and header are ok.

I am using Magento 1.7.02. What could be happening?


Hi ruimia,

Can’t say for sure, need to look closer. You can send login details to your magento admin panel via form at our profile page and we’ll check what is wrong.

makarow Purchased

hello could you please help me? the static block “Shopper Slideshow sideblock” (shopper_banners_slideshow) does not work.

I think i deleted the code. Can you tell me the original path to the specific file and the code which i need to insert???

sorry im a designer not really a programmer:) thank you very much!!!! kind regards


Hi makarow,

Please, check our FAQ: http://queldorei.com/faq.html#static_4

makarow Purchased

Hi queldorei

Thanks for the answer! the cms.xml is ok (like the original). nevertheless the “shopper-slideshow-banner” does not work. under static block is it active.

can it be something else? perhaps on the catalog page?

thanks for your help! maybe i can give you the login information via email?

kind regards makarow

makarow Purchased

the xml file seems to be ok, where i can finde the specific phtml file and css file of the catalog page to check the code of the shopper-slideshow-banner?? thank you!!


Dear customers!
If you encounter any problems or have questions once you purchased our theme feel free to drop us a notice at http://help.queldorei.com/

Work time: 10:00 – 18:00 GMT+1 Working days only (Mon – Fri)


Presale questions can be asked in Presale section of our forum. You don’t need to register to post in presale section! http://help.queldorei.com/categories/presale-questions


There is no change while i am trying to change the home page title (meta title). It will stay “Shopper Home page – right column”.

Please don’t send me to CMS -> Pages -> Home Page or to your website. There is no change like i said and there is no guide on your documentation. This is very basic and important to highlight such a task and you can see the need for it by the comments.

Please write here how to change it (make it for Dummys please).


I guess support here is very busy to answer customers questions…

Anyway, if you facing the same question i had just look for page “Shopper Home Page – right column” and edit it, not the page “Home Page”.

levivya Purchased

Dear Queldorei,

I have problem with CMS block content. I have numerical list like

1. Item1 2. Item 2

as well as bullets list

  • Item 1
  • Item 2

I put it from the admin panel checking the preview, all as expected. But when I save it and go to the frontend I see is as plain text.

Please advice what is wrong. Thank you!


I’m developing some plugins for magento platform, facing my B2B market. Your theme changes at some point my platform? Thank you

hoangvd Purchased


By someways, I disable the menu beside logo, how to turn on it ? Please

makarow Purchased


can you please tell me how i can add a simple image (banner) on the left sidebar of the catalog page?? my static block (shopper-slideshow-banner) didnt work…

thank you very much for your support! kind regards

Hi there, I want to remove Additional Product Block. In the documentation section it says the following:

Shopper Additional Product block – additional block on product page. Controlled in Product section of theme options. There are 3 layout types for a product page.

no right block at all.
always display additional block
display upsell products. If no upsell, display additional block

However, when I go to Products section there is no layout dropdown option…. I know I can delete the contents inside the static block. However, I would really love to change the layout rather than deleting the block.

Please help me…...

Wow, love it!;

We cannot get sale label to display on the sale products. We’ve verified that everything is configured and have gone through the steps listed in the FAQ here: http://queldorei.com/faq.html#new_sale_1, but the sale label doesn’t display and is not in the source code.

We are on Shopper v1.5.4 // Magento ver.

Is there another way I can add it directly into the template file with a conditional, something like this? (however this doesn’t work either)
<?php if ($SpecialPrice): ?> <div class="sale-label sale-top-left" /> <?php endif; ?>

*I posted this to the support forum a couple of days ago but I haven’t heard anything, so trying here.

Please advise.

Thank you!


Please help with this? I posted to the forum as well but I’m getting no response, and we need this fixed asap, this is an issue on a live site. Thanks!

The issue i am facing now is with customer login page.

I can easily register and be logged in automatically right after. But if i will logout i won’t be able to login again. The login will redirect me back to the login page with no error.

The Version i am using is

I will appreciate it if it will take less than a month to respond :)


OK, found the solution.

Please add this line
<input type=”hidden” name=”form_key” value=”<?php echo Mage::getSingleton(‘core/session’)->getFormKey(); ?>” /> inside the form section.

Do this in these 2 files under app/design/frontend/shopper/default
- template/customer/form/login.phtml
- template/persistent/customer/form/login.phtml


Since the support forum useless i will keep use this comment area. If i will not receive answer in 24 hours i will report to the ThemeForest team about it.

Here is my problem i am facing now. The “Add To Cart” button at the category page (not the product page), and on the Quick View window are processing the AJAX error message “Requested JSON parse failed”.

We didn’t find any solution online and i don’t think we should spend 2-3 days with every error we get. We paid for this theme with knowing it is working and ready to go. No extension has been added so it shouldn’t be any other third party issue.

Waiting your respond (or not).


Hi yossefelbaz,

Our theme “working and ready to go”. The AJAX error can be a result of plugins installed in your system or a previous theme you had installed. It means that some other file override jQuery object with all jquery libraries that was loaded by our theme. Try to remember what you had installed before an clean the system.


Great theme, i’d like to know if there is any way to offer a website switcher, store switcher and store view switcher with the theme.

I have a website that will need multiple languages per country (eg. Belgium) and therefore for this purpose a store and store view switcher would be ideal. I would also like to be able to switch between websites as my company sells some completely different lines under different brands under the same umbrella company.

Is there any way to implement a website switcher, store and store view switcher with your theme? I can see from the documentation that there is a way to implement a store view selector with flags, but have not managed to find anything online regarding a store or website switcher.

wantmore Purchased

am I supposed to write here to get support from queldorei?? Please continue reading because that was a rhetorical question. I just bought the theme and installed on fresh magento. There are several issues with the responsive design that needs to be fixed. Who do i contact, and where do i write? I wrote in the support forum but thats just a forum with users who bought the theme because Queldorei isnt active. I wrote there several weeks ago and havent received any answer yet, now I have other questions because something is wrong with the responsive design on fresh install. Getting frustrated that there is no support!!??

dgmers Purchased

sorry for writing this in a comment but i have posted in the forum but have had no answer and don’t seem to ever get answered on any questions.

I think that this will be a quick answer I was looking on the live demo site and i really like the section called “staff picks” where you can scroll through different products. how do i put this into my homepage?

Thank you

dgmers Purchased

However apart form the support it is a brilliant theme and has made our website look very professional, so thank you for that

Hi, is this template have RTL style too? or if NOT, can you create RTL style for it as a custom order?

Streeme Purchased

Unfortunately support on the official forum simply disappeared a couple of months ago: beware of this while purchasing this theme! It’s a great theme, but it suddenly became unsupported: hope it will be again in the next future.