Discussion on Shopper - Magento Theme, Responsive & Retina Ready

1193 comments found

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
avontz Purchased

The theme doesnt work well on internet explorer 10 :/

Queldorei

Greetings avontz,

I don’t see any bugs in IE10, please make sure that compatibility mode is set to IE10.

For further assistance please use our help forum http://help.queldorei.com/

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
  • United Kingdom
vitalized Purchased

How do I change the < title > on the home page of the theme. I can’t workout how to replace the default title “Shopper Home page – right column”

Queldorei

Greetings vitalized,

Title can be changed in CMS > Pages.

For further assistance please use our help forum http://help.queldorei.com/

  • Bought between 1 and 9 items
  • Elite Author
  • Exclusive Author
  • Has been a member for 1-2 years
  • Referred between 200 and 499 users
  • Sold between 250 000 and 1 000 000 dollars

SUPPORT

Dear customers!
If you encounter any problems or have questions once you purchased our theme feel free to drop us a notice at http://help.queldorei.com/

Work time: 10:00 – 18:00 GMT+1 Working days only (Mon – Fri)

PRESALE

Presale questions can be asked in Presale section of our forum. You don’t need to register to post in presale section! http://help.queldorei.com/categories/presale-questions


Elune-Adore.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
I love your theme. Only disappointment is attribute display on configurable product: http://themeforest.net/item/shopper-magento-theme-responsive-retina-ready/full_screen_preview/3139960 Or is it because the attribute options are set to be visible in the product column and not after? Can you give me the link of a product where the options are set to be shown after the column. Thanks
Queldorei

Greetings tomidjx,

It is not possible at the moment. We will add it in upcoming update.

For further assistance please use our help forum http://help.queldorei.com/

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Italy
igianni84 Purchased

I have upload www folder for express installation. But where is the admin panel?

Queldorei

Greetings igianni84,

You need to upload content of quick start package. After that type your url and you should see installation page

For further assistance please use our help forum http://help.queldorei.com/

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • Slovenia
  • Sold between 1 and 100 dollars

Why is this not a WooCommerce theme … This looks like the best shop template out there :(

  • Has been a member for 4-5 years
  • Sold between 100 and 1 000 dollars
  • Bought between 50 and 99 items
  • Exclusive Author
  • Germany
Fresh-D Purchased

there is a typing error ( in your media file / queldorei / shopper / shop_icon@2x.png ) the script which replace the image create this: shop_icon_2x.png

Cheers

Queldorei

Greetings MrForScreen,

Thanks for bugreport. We will check it.

For further assistance please use our help forum http://help.queldorei.com/

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
surfing47 Purchased

Awesome Theme! I tried to use your help portal but it wouldn’t accept my purchase code to register an account. After installing the theme we noticed a small bug. We have bundled products…and when we add the bundled product to the cart it shows in the bag at the top of the page but the cart says no items in cart. You can see a live example by going to our site (I emailed our site url on your portal here http://themeforest.net/user/Queldorei using the contact form) . To replicate, please add an item to the cart from the home page. A popover window will appear with options (because it is a bundled product). After adding the item to the cart you will notice it shows as being added to the bag but not to the ajax cart section at the top of the page. The cart section just says “You have no items in your shopping cart” when you mouse over the cart icon. We are using Shopper version 1.4.1 . Thanks!

Queldorei

Greetings surfing47,

Replied via email.

For further assistance please use our help forum http://help.queldorei.com/

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 4-5 years

Hi thanks for the great theme,

How can i make 3 widget blocks below the slider? Now there are 2 but i’d like to use 3 is that possible?

Queldorei

Greetings lukielukas,

We use grid system. For two banners you have two grid_6 blocks. For 3 banners you need 3 grid_4 blocks.

For further assistance please use our help forum http://help.queldorei.com/

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Great theme, and even more important the support is great too.

Thanks very much – a happy customer.

D

Queldorei

Greetings davescott81,

Thank you for your kind words.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Angler1 Purchased

Hi Queldorei ,

Fatal error: Call to a member function getItemByColumnValue() on a non-object in /home/eveza/public_html/eveza.nl/app/design/frontend/mx/v1/template/catalog/product/featured_products.phtml on line 45

on the product images on the homepage when hover

and Fatal error: Call to a member function getItemByColumnValue() on a non-object in /home/eveza/public_html/eveza.nl/app/design/frontend/mx/v1/template/catalog/product/list.phtml on line 142

on product images on the category page when hover.

And the whole footer section has disappeared.

Queldorei

Greetings Angler1,

Please check this thread on our forum – http://help.queldorei.com/discussion/comment/1985#Comment_1985

For further assistance please use our help forum http://help.queldorei.com/

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello , I like your theme and am planing to buy it now, but before i want to know, with your theme can i install any extension from magneto extensions? like :

-Quick One Page Checkout , -Facebook Connect and Like ..

Thank you.

Queldorei

Greetings mjood007

Please check our FAQ – http://queldorei.com/faq.html#extensions_1

For further assistance please use our help forum http://help.queldorei.com/

  • Bought between 10 and 49 items
  • Estonia
  • Exclusive Author
  • Has been a member for 1-2 years

Hi

I bought it some time ago, but when I try to registrate in your site, it says “Purchase code is not calid or already in use”. Can you help me?

Kaarel. kaarel@biopood.ee
Queldorei

Greetings Karlakarla,

I do not see your email among registered users. Could you please send your purchase code via contact form at our profile page. We’ll check it.

  • Has been a member for 3-4 years
  • Bought between 100 and 499 items

Hi,

Can you please check, i have a lot of bugs on my website:

- Add to cart is not working - the menu is not displaying the sub categories - No over effect on the product

and more…

Please check: http://eric.icondal.com

Can you please help?

  • Has been a member for 3-4 years
  • Bought between 100 and 499 items

it seems like the jquery is not active on my website!!

  • Has been a member for 3-4 years
  • Bought between 100 and 499 items

Hi Can you please answer to my question, I sent you 4 emails, 2 here 1 to your email and another one to your support. And I never get a response back.

So or you fix my problem or I get a complete refund.

Please advise asap, I cannot work on the theme right now

Queldorei

Hi coheneric5,

Replied via email.

For further assistance please use our help forum http://help.queldorei.com/

We do NOT provide support in comments section, only at help forum.

Default-user

I replied already on the help forum and I am still waiting.

If you don’t fix it today, I will ask a complete refund.

I cannot wait anymore. This theme is full of bugs and does not work for me

Default-user

hello i need an answer asap!!!! Your theme is now working at all!!

  • Bought between 100 and 499 items
  • Has been a member for 1-2 years

very nice and clean layout, unique and simple all at the same time. Once i have a need for a theme like this, this is my first choice! well done.

Queldorei

Greeting drsmiley1,

Thank you, gald you like our theme.

  • Has been a member for 2-3 years
  • Bought between 1 and 9 items

For anyone who needs Color Swatch extension for Magento that works with Shopper theme – visit www.extensionsmall.com. You can see blog post about this here: http://www.extensionsmall.com/blog/shopper-theme-with-color-swatch/

Keep up the good work guys!

Queldorei

Greetings smdsale,

Thanks for sharing! This should be good news for our customers :)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
Siderick Purchased

Hello, Hi there, I need a little help… I have an Issue when giving the products different name lenght. When in a row there are three products and just one of them uses two lines for the name, the entire grid get distorted and white spaces (product size) take place. When I gave them all the same name lenght there is no problem at all.

well, that’s it. Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
Siderick Purchased

I forgot to ask one more thing: The site is extremely slow when changing pages and at the first load. I can see it when loading, the website gets a gray layer for a while (about 3 sec) Several times I have received a message from Firefox that a script is running. How can I solve this?

thanks!

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