Support for Shopper - Magento Theme, Responsive & Retina Ready

Queldorei

Queldorei supports this item

Supported

This author's response time can be up to 2 business days.

Popular questions for this item

How to properly update theme.

1. BACKUP YOUR FILES AND DATABASE

2. Disable cache ( System > Cache management )

3. Disable css / js merge ( System > Configuration > Developer )

4. Disable compilation ( System > Tools > Compilation )

5.1 If you did not change any theme files – just copy theme files from package to your magento installation

5.2 If you have customized theme files – you will need to compare your files and package files and merge your changes into new version. You can use opensource program like WinMerge to compare files

6. Login to admin, navigate to Queldorei > Shopper >Theme settings and press save. This step is required to regenerate css files based on theme options

Please note: Do not install quick start package on live site

Quick start package should be used for complete website setup only. Including theme & magento itself.

FAQ – http://queldorei.com/faq.html

HELP – http://help.queldorei.com/

Contact the author

This author will respond to buyers' questions and provides limited support through their own support system.

Item support includes:

  • Availability of the author to answer questions
  • Answering technical questions about item’s features
  • Assistance with reported bugs and issues
  • Help with included 3rd party assets

However, item support does not include:

  • Customization services
  • Installation services

View the item support policy

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