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The theme doesnt work well on internet explorer 10 :/
Greetings avontz,
I don’t see any bugs in IE10, please make sure that compatibility mode is set to IE10.
For further assistance please use our help forum http://help.queldorei.com/
How do I change the < title > on the home page of the theme. I can’t workout how to replace the default title “Shopper Home page – right column”
Greetings vitalized,
Title can be changed in CMS > Pages.
For further assistance please use our help forum http://help.queldorei.com/
SUPPORT
Dear customers!
If you encounter any problems or have questions once you purchased our theme feel free to drop us a notice at http://help.queldorei.com/
Work time: 10:00 – 18:00 GMT+1 Working days only (Mon – Fri)
PRESALE
Presale questions can be asked in Presale section of our forum. You don’t need to register to post in presale section! http://help.queldorei.com/categories/presale-questionsElune-Adore.
Greetings tomidjx,
It is not possible at the moment. We will add it in upcoming update.
For further assistance please use our help forum http://help.queldorei.com/
I have upload www folder for express installation. But where is the admin panel?
Greetings igianni84,
You need to upload content of quick start package. After that type your url and you should see installation page
For further assistance please use our help forum http://help.queldorei.com/
Why is this not a WooCommerce theme … This looks like the best shop template out there
there is a typing error ( in your media file / queldorei / shopper / shop_icon@2x.png ) the script which replace the image create this: shop_icon_2x.png
Cheers
Greetings MrForScreen,
Thanks for bugreport. We will check it.
For further assistance please use our help forum http://help.queldorei.com/
Awesome Theme! I tried to use your help portal but it wouldn’t accept my purchase code to register an account. After installing the theme we noticed a small bug. We have bundled products…and when we add the bundled product to the cart it shows in the bag at the top of the page but the cart says no items in cart. You can see a live example by going to our site (I emailed our site url on your portal here http://themeforest.net/user/Queldorei using the contact form) . To replicate, please add an item to the cart from the home page. A popover window will appear with options (because it is a bundled product). After adding the item to the cart you will notice it shows as being added to the bag but not to the ajax cart section at the top of the page. The cart section just says “You have no items in your shopping cart” when you mouse over the cart icon. We are using Shopper version 1.4.1 . Thanks!
Greetings surfing47,
Replied via email.
For further assistance please use our help forum http://help.queldorei.com/
Hi thanks for the great theme,
How can i make 3 widget blocks below the slider? Now there are 2 but i’d like to use 3 is that possible?
Greetings lukielukas,
We use grid system. For two banners you have two grid_6 blocks. For 3 banners you need 3 grid_4 blocks.
For further assistance please use our help forum http://help.queldorei.com/
Great theme, and even more important the support is great too.
Thanks very much – a happy customer.
D
Greetings davescott81,
Thank you for your kind words.
Hi Queldorei ,
Fatal error: Call to a member function getItemByColumnValue() on a non-object in /home/eveza/public_html/eveza.nl/app/design/frontend/mx/v1/template/catalog/product/featured_products.phtml on line 45
on the product images on the homepage when hover
and Fatal error: Call to a member function getItemByColumnValue() on a non-object in /home/eveza/public_html/eveza.nl/app/design/frontend/mx/v1/template/catalog/product/list.phtml on line 142
on product images on the category page when hover.
And the whole footer section has disappeared.
Greetings Angler1,
Please check this thread on our forum – http://help.queldorei.com/discussion/comment/1985#Comment_1985
For further assistance please use our help forum http://help.queldorei.com/
Hello , I like your theme and am planing to buy it now, but before i want to know, with your theme can i install any extension from magneto extensions? like :
-Quick One Page Checkout , -Facebook Connect and Like ..
Thank you.
Greetings mjood007
Please check our FAQ – http://queldorei.com/faq.html#extensions_1
For further assistance please use our help forum http://help.queldorei.com/
Hi
I bought it some time ago, but when I try to registrate in your site, it says “Purchase code is not calid or already in use”. Can you help me?
Kaarel. kaarel@biopood.eeGreetings Karlakarla,
I do not see your email among registered users. Could you please send your purchase code via contact form at our profile page. We’ll check it.
Hi,
Can you please check, i have a lot of bugs on my website:
- Add to cart is not working - the menu is not displaying the sub categories - No over effect on the product
and more…
Please check: http://eric.icondal.com
Can you please help?
it seems like the jquery is not active on my website!!
Hi Can you please answer to my question, I sent you 4 emails, 2 here 1 to your email and another one to your support. And I never get a response back.
So or you fix my problem or I get a complete refund.
Please advise asap, I cannot work on the theme right now
Hi coheneric5,
Replied via email.
For further assistance please use our help forum http://help.queldorei.com/
We do NOT provide support in comments section, only at help forum.
I replied already on the help forum and I am still waiting.
If you don’t fix it today, I will ask a complete refund.
I cannot wait anymore. This theme is full of bugs and does not work for me
hello i need an answer asap!!!! Your theme is now working at all!!
very nice and clean layout, unique and simple all at the same time. Once i have a need for a theme like this, this is my first choice! well done.
Greeting drsmiley1,
Thank you, gald you like our theme.
For anyone who needs Color Swatch extension for Magento that works with Shopper theme – visit www.extensionsmall.com. You can see blog post about this here: http://www.extensionsmall.com/blog/shopper-theme-with-color-swatch/
Keep up the good work guys!
Greetings smdsale,
Thanks for sharing! This should be good news for our customers
Hello, Hi there, I need a little help… I have an Issue when giving the products different name lenght. When in a row there are three products and just one of them uses two lines for the name, the entire grid get distorted and white spaces (product size) take place. When I gave them all the same name lenght there is no problem at all.
well, that’s it. Thanks!
I forgot to ask one more thing: The site is extremely slow when changing pages and at the first load. I can see it when loading, the website gets a gray layer for a while (about 3 sec) Several times I have received a message from Firefox that a script is running. How can I solve this?
thanks!