An introduction to support on Envato Market
- Envato staff look over every item before it can be sold on Envato Market.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Hands-on support for this item is provided by ThemeBurn
They will respond to buyers' questions via their own support system.Go to item support
Additional information from ThemeBurn:
Theme support will be provided only from the support forum. You will need to register with your ThemeForest username and use the purchase code from your license certificate for confirmation. We will try our best to reply to your posts and emails in no longer than 2 business days. Our timezone is UTC/GMT +2.
When to contact Envato Support
Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Envato Support.
- Author was Featured
- Repeatedly helped protect Envato Market against copyright violations
- Elite Author
- Sold between 250 000 and 1 000 000 dollars
- Has been a member for 3-4 years
- Bought between 50 and 99 items
- Referred between 500 and 999 users
- Author had a File in an Envato Bundle
- Author has had an Item Featured
- Exclusive Author
|Created||26 April 11|
|Last Update||9 August 13|
|Compatible Browsers||IE7, IE8, IE9, IE10, Firefox, Safari, Opera, Chrome|
|Software Version||OpenCart 1.5.x, OpenCart 1.5.6.x, OpenCart 1.5.5.x, OpenCart 1.5.5, OpenCart 1.5.4, OpenCart 1.5|
|ThemeForest Files Included||Layered PSD, PHP Files, CSS Files, JS Files|
|Tags||apparel, clothing, computers, cosmetics, e-commerce, e-shop, electronics, health, mobile version, opencart, responsive|