An introduction to support on Envato Market
- Envato staff look over every item before it can be sold on Envato Market.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Author support for this item
The author of this item, ThemeBurn, will respond to buyers’ questions and provide limited support through their own support system.
Additional information from ThemeBurn:
Theme support will be provided only from the support forum. You will need to register with your ThemeForest username and use the purchase code from your license certificate for confirmation. We will try our best to reply to your posts and emails in no longer than 2 business days. Our timezone is UTC/GMT +2.
When to contact Help Team
Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Help Team.