130 comments found

I cant login support either!

UFOThemes

Hi, we do not provide support here. You can access our support at: http://ufothemes.com/my-account/ Please register here first: http://ufothemes.com/register-for-support-fd/

What is going on with support, I have emailed 3 times on the UFOthemes website, no response, and there is clearly NO response here!

Hellllooooooooooooo UFO, are you there at all??

UFOThemes

Hi, we do not provide support here. You can access our support at: http://ufothemes.com/my-account/ Please register here first: http://ufothemes.com/register-for-support-fd/

Thought I would just ask anyone who looks at this page… :)

Does anyone know how I can disable that feature where you hover over featured images and it changes to say the back of a jacket…..

Thanks

UFOThemes

Hi, we do not provide support here. You can access our support at: http://ufothemes.com/my-account/ Please register here first: http://ufothemes.com/register-for-support-fd/

LeeL82 Purchased

I was goig to buy this theme again since I was so in love with it, but I see the support is still shitty, so Ill pass and go somewhere else! ^^

Hello,

I am interested in this theme but would like to find out if it will suit my purpose. I am working a project to manage digital products (flipbook for newspapers) and would like to display thumbnails in catalog form (grid style) in the front page. This thumbnail should be sortable by category and date. Click on the thumbnail will redirect to that particular product page. Meanwhile, I do not intend to attach price to each product because access to them will be based on monthly subscription.

1. Can your theme suit my requirement?

2. Which subscription / membership management plugin can work with theme?

Thank you.

UFOThemes

Hi, we do not provide support here. You can access our support at: http://ufothemes.com/my-account/ Please register here first: http://ufothemes.com/register-for-support-fd/

Hello, I have just bought this theme but am having couple of issues to resolve:

1. How do I remove comment field from the home page? 2. How do I activate shortcodes? For instance, I wanted to put social icons on the top menu. 3. How do I remove page title from homepage? For instance, “Home” is showing in the homepage. 4. Do you have any sample xml file for the sliders?

Thank you.

UFOThemes

Hi, we do not provide support here. You can access our support at: http://ufothemes.com/my-account/ Please register here first: http://ufothemes.com/register-for-support-fd/

iBone Purchased

:crying: No support! Themes not working!

UFOThemes

Hi, we do not provide support here. You can access our support at: http://ufothemes.com/my-account/ Please register here first: http://ufothemes.com/register-for-support-fd/

Does this theme still receive support at all? Interested in a purchase but after the revolution slider issue I’d like to see that the developers are still active and answer support queries first…

UFOThemes

Yes, but do not provide support here. You can access our support system at: http://support.ufothemes.com. Please register here first: http://ufothemes.com/register-for-support-fd/

I bought your theme which includes revslider. Recently a revslider exploit has effected millions of wordpress sites also containing my site. I cant see plugin update option in my theme. According to revslider, I must contact my theme support to get updated version of revslider. Please let me know if your latest theme package contains updated revslider? Please don’t tell me that you don’t provide host here as your official site is down for now http://ufothemes.com/
UFOThemes

Hello. Our site is up. Was down due to maintenance. All our themes are updated with the latest version of Revolution Slider. You can redownload your purchased theme and get slider that way.

LeeL82 Purchased

I see the support is still lacking. I bought this theme (AGAIN) and I’m having display problems with the left and right arrow, as to which I’m sure theres a really simple five minute reply to fix, alas nothing from the “Support” ticket on the website. Customer I think ill be seeking a refund (AGAIN) from Envato as the goods do not match the description of the seller and under the distance selling regulations I would be therefore be entitled to a refund. Ill give it another two days.

Default-user
LeeL82 Purchased

Oh and to mention the support I requested was via UFO themes website.

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