112 comments found

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

I have problems showing products correct in categories, products has different thumbnail sizes (i already used Regenerate Thumbnails).

The products dosent display same amount per line, please see http://digitaltilbud.dk/produkt-kategori/computer/

UFOThemes

Please file a support ticket.

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
  • United States

FYI – http://demo.ufothemes.com/shopster/portfolio/video/ video isn’t loading

- PC/Chrome 32

UFOThemes

Thank you.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
simpl Purchased

I am having problems with layerslider,

Error Table ‘forevert_dbForever.F0r3v3r_layerslider’ doesn’t exist de la base de datos de WordPress para la consulta SELECT * FROM F0r3v3r_layerslider WHERE flag_hidden = ‘0’ AND flag_deleted = ‘0’ ORDER BY date_c ASC LIMIT 100 realizada por require(‘wp-blog-header.php’), require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘after_setup_theme’), call_user_func_array, icore_framework_setup, require(’/themes/shopster/icore/icore.php’), Icore_Theme_Options->__construct, require_once(’/themes/shopster/includes/icore/theme-options.php’), get_layer_sliders

UFOThemes

Please file a ticker here: http://support.ufothemes.com

UFOThemes

You can register for support here: http://ufothemes.com/register-for-support-fd/ Access support here: http://support.ufothemes.com

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
Saci112 Purchased

Please update the theme! It is not working with WooCommerce 2.1.1 or 2.1.2…

It shows bugs and theme is not working properly.

UFOThemes

All themes have been updated and work with the latest version of WordPress and WooCommerce. You can redownload the theme.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
Saci112 Purchased

How can we change the background color from the template from #f7f7f7 to #fffff….. It’s not possible through the css from the Shopster template.

Thanks.

UFOThemes

It is possible. Simply go to Apparance-> Background and select new color. If you need more help please file a ticket here: http://support.ufothemes.com

UFOThemes

You can register for support here: http://ufothemes.com/register-for-support-fd/ Access support here: http://support.ufothemes.com

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

I updated to WooCommerce 2.1.2, and also seem to have a broken Shopster theme (product page layout is off, new “See Options” button appearing on my product images…)

Should I try and revert to the last working version of WooCommerce, or is a theme update coming soon?

Cheers.

UFOThemes

All themes have been updated and work with the latest version of WordPress and WooCommerce. You can redownload the theme.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
LeeL82 Purchased

Hiya, Im trying to get support via your website but its asking me for login details but I can’t see anywhere to register so therefore can’t login!

UFOThemes

You can register for support here: http://ufothemes.com/register-for-support-fd/ Access support here: http://support.ufothemes.com

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
LeeL82 Purchased

I’ve emailed for support, Ive had a look at your website, Ive contacted you for the past week and yet you continue to not reply. Some support this is. In future I’ll make sure to stay clear of your themes!

UFOThemes

You have to register for support here: http://ufothemes.com/register-for-support-fd/ Access support here: http://support.ufothemes.com

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I am getting the – LayerSlider: old jQuery issue ...and I already used jquery udater and turned turned on the body script option and the slide show on the home page but the PREVIEW in admin is not available….your support page asks to login ????

UFOThemes

You can register for support here: http://ufothemes.com/register-for-support-fd/ Access support here: http://support.ufothemes.com

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
LeeL82 Purchased

I’ve registered for you “support” and added a ticket on the 19th of march to no avail. Your customer service really sucks! Can I request a refund please so I can purchase a theme with proper support?

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • United States

How do you remove the page title? I’m currently setting up the home page and used default page template. However, it shows the page title.

Please help me so i can get this removed from the home page.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi – are you responding to support tickets on your website? Just looking for your preferred way to help out customers? I also don’t see much content on your support page.

Thanks and great theme!

by
by
by
by
by
by