PixelGrapes

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317 comments found.

I purchased this theme and when I try to instal it in wordpress it sais css file is missing. what should I do , or send me a file that works

I managed it , it was stupid of me ..

how can put a sidebar with product filters in the shop ?

Hi. The theme uses a full-width shop page, so you can’t put it in the sidebar. But you can put it in the footer.

Hi PixelGrapes, I have a problem on the checkout page since I’ve updated to Woocommerce 2.3.11 and your theme 1.8.5. The subdiv that usually appears when clicking on each payment type is not showing. It’s not a problem with bitpay of paypal but is a big one with Stripe (when users need to enter their CCs)

Ive switched to the Twenty Fifteen theme and it’s working fine. Ive also disabled all plugins and it’s still hapenning. Thanks for the help!

The website in question btw: https://gifarte.com/checkout/ . Also no error can be found with firebug. I think it may has something to do with ssl

Hey there.

i have a warning message popping up: “Your theme has bundled outdated copies of WooCommerce template files”

are there updates coming any time soon ?

cheers

Yes. Version 1.8.6 will remove those messages.

xaster

xaster Purchased

Hi,

I have opened a support post on your forum, but haven’t yet received a reply. I would appreciate it if someone could have a look at my ticket:

http://pixelgrapes.com/support/forums/topic/theme-bugs-issues-and-questions/

Thanks

Please see support post reply – Cheers

Hello,

I am just curious if your team will make modifications to the theme if need be if I pay for custom work?

I am building a site for a client and they wanted to know if for any reason we need to make code changes if the developer (you) would be willing to help with custom work.

Let me know, thanks!

Hi. We don’t do custom work but there are many talented freelancers on Envato Studio that will make modifications. http://studio.envato.com

Is it possible to put an ajax search pro searchbox in the middle of the banner? if yes, will you be able to provide me the support after I purchase the theme?

The main banner is Revolution Slider which accepts shortcodes. So you should be able to place the searchbox shortcode in the banner.

We will support the theme in the support forums http://pixelgrapes.com/support/forums – You would need to get search pro support from the plugin author. – Cheers

gulge72

gulge72 Purchased

I imported the Demo.xml file. But i Couldn’t How can i use demo contents? my website is designsocket.com

Failed to import product_tag awesome Failed to import shop_order_status cancelled Failed to import shop_order_status completed Failed to import product_tag cool Failed to import product_tag downloads Failed to import product_type external Failed to import product_tag extra mile Failed to import shop_order_status failed Failed to import product_type grouped Failed to import product_tag hits Failed to import product_tag just right Failed to import product_tag Modern Failed to import product_tag new Failed to import shop_order_status on-hold Failed to import shop_order_status pending Failed to import shop_order_status processing Failed to import shop_order_status refunded Failed to import product_type simple Failed to import product_tag Special Failed to import product_tag Unique Failed to import product_type variable Failed to import product_tag wares Failed to import product_tag wicked Failed to import product_cat Exclusive Failed to import product_cat Just Awesome Failed to import product_cat New Failed to import product_cat On Sale Failed to import Media “bg1” Failed to import Media “shopsy-logo” Failed to import Media “bunny” Failed to import Media “place-holder” Failed to import Media “bricks” Page “Cart” already exists. Page “Sample Page” already exists. Page “Check out the Wares” already exists. Page “Cart” already exists. Page “Checkout” already exists. Page “Mijireh Secure Checkout” already exists. Page “My Account” already exists. Page “Lost Password” already exists. Page “Edit My Address” already exists. Page “View Order” already exists. Post “Hello world!” already exists. Page “Sample Page” already exists. Page “Homepage” already exists. Page “The Blog” already exists. Page “About” already exists. Page “Contact” already exists. Page “Features” already exists. Page “site-map” already exists. Page “Video” already exists. Page “Site Map” already exists. Page “More stuff” already exists. Post “Brocolli Attack” already exists. Post “Comforting” already exists. Post “Delivered” already exists. Post “Skiing Mouse” already exists. Post “Shark Bite” already exists. Page “Change Password” already exists. Page “Logout” already exists. Page “Checkout ? Pay” already exists. Page “Order Received” already exists. Failed to import “Leaving Tower”: Invalid post type product Failed to import “Claw Machine”: Invalid post type product Failed to import “Cat Person”: Invalid post type product Failed to import “Hot Tub Cookie”: Invalid post type product Failed to import “Skiing Mouse”: Invalid post type product Failed to import “Coyote Rebel”: Invalid post type product Failed to import “Bloody Mary”: Invalid post type product Failed to import “Breakfast Friends”: Invalid post type product Failed to import “Sweet Home”: Invalid post type product Failed to import “Loch Ness”: Invalid post type product Failed to import “Better Half”: Invalid post type product Failed to import “Bike Ride”: Invalid post type product Failed to import “Veggies”: Invalid post type product Failed to import “Greatest Friends”: Invalid post type product Failed to import “Inspiration”: Invalid post type product Failed to import “In the Cards”: Invalid post type product Failed to import “Gotta Go”: Invalid post type product Failed to import “Delivered”: Invalid post type product Failed to import “Bowling Ghost”: Invalid post type product Failed to import “Shake it”: Invalid post type product Failed to import “Contact form 1”: Invalid post type wpcf7_contact_form Failed to import “Mugs”: Invalid post type product Failed to import “about”: Invalid post type template Failed to import “contact”: Invalid post type template Failed to import “features”: Invalid post type template Failed to import “Variation #128 of Skiing Mouse”: Invalid post type product_variation Failed to import “Variation #129 of Skiing Mouse”: Invalid post type product_variation Failed to import “Variation #130 of Skiing Mouse”: Invalid post type product_variation Failed to import “video”: Invalid post type template Failed to import “demo”: Invalid post type template Failed to import “Contact form 1”: Invalid post type wpcf7_contact_form Failed to import “Home”: Invalid post type template All done. Have fun!

You need to have WooCommerce installed and activated before importing the demo content.

Hi, I presented my customer with a few theme options for their new online store, and they shortlisted the Shopsy theme, as it fitted in very well with their brand. Firstly I must say, great theme, and so far has been a pleasure to work with, I’ve received great comments from the customer and potential customers that I’ve showcased the site to.

Most minor issues I’ve had, I’ve managed to sort out searching through posts here, and make adjustments to CSS etc. I have left a message on your forum, but not heard back as yet, appreciate you’re busy.

I’m a relatively new convert to Wordpress/Woo Commerce so please forgive my ignorance, there are a couple of issues since going live with the site last week, that I’m hoping you can recommend solutions for or offer advice, and a couple of questions I’ve been asked whether is possible by my client without expensive customisation and coding.

First & most important one, is that some handheld devices, iPhones & Androids are having problems loading the page, stalls after a short while, and seems to crash the browser.

Also, is there a simple way to add the Instagram share icon/option into the main navigation panel, alongside the basket & Facebook/Twitter options?

Can the Instagram share icon/option be added into the social media share options when you click through to the individual products beneath the product photo, where other options are Facebook, twitter, Pinterest, Google+ are, even if it means losing Google Plus?

On the front page, main shop, where the heart icon is beneath the product photo, is it feasible that a share to social media panel/drop down or option be added? – or even instead of the heart. (I understand this one might need further customisation or coding)

I’m very keen to over come the issues, and offer these further options to my customer if at all possible, as I’m already considering buying and recommending the Shopsy theme for several other potential online stores.

The domain is https://www.scruffylittleherbert.com

Look forward to your response, Many thanks

Got the support ticket – cheers

Thanks! :0)

the product tab is not displaying properly. instead of acting like a tab, the content of the other than description tab just appear below description when u click it. it will be very messy for products with several custom tabs. the theme demo is currently acting this way.

thanks. will download it. i currently disabled everything else but u can have a look at zam zam ala kazam product in http://buttersome.com/ where the price appeared bold and not having proper spacing. everything is on default and i didnt change anything either on the theme or woocommerce. thanks.

Can you add this to the bottom of style.css:

.shop-bar .amount {padding-left:2px;}

thanks. that fixed it now.

Hi. I need help with 3 things.

1. Increase size of top left menu logo 2. single Products in store , their short desciption floats outside the screen (iphone 6) and are not contained within the screen. 3. Need to change some buttons which are in English, related to the store. Where is this done?

Hope you can help.

2. I don’t see the text overflowing (on iPhone 6) other than the video which should be max-width 100%.

3. There is an updated language file in theme version 1.9.3

Hi. There is no video presently on the home page? Is there a way I can send you a screenshot?

Video on single product page. Send me a link to a page with the issue.

Wher edo I change Sort by category, filter by price on products page to another language?

Changed shop-block.php and loop-start according to this ticket but no change yet in the sortbar. http://pixelgrapes.com/support/forums/topic/sort-bar-translation/

Those are the correct files. Clear your browser cache and and cache plugins.

One down plenty to go as it worked =) I’ll wait for answer regarding support ticket with payment gateways on pixelgrapes support forum. Thanks for the help!

Got a Fatal error: Class ‘TGM_Bulk_Installer’ not found I believe something with the bulk plugin import and installation I installed them individually and it worked.

Still getting the following errors:

I have activated the theme and woocommerce as well, I have set it up as well as required.

Failed to import shop_order_status cancelled Failed to import shop_order_status completed Failed to import shop_order_status failed Failed to import shop_order_status on-hold Failed to import shop_order_status pending Failed to import shop_order_status processing Failed to import shop_order_status refunded Failed to import Media “bg1” Failed to import Media “shopsy-logo” Failed to import Media “bunny” Failed to import Media “place-holder” Failed to import Media “bricks”

Your demo has many bugs, I am having to reconstruct everything from scratch, I am sorry but I am quite disappointed. The slider isn’t working, I had to manually change the template ID for the homepage to recreate the demo shop on the frontpage. Footer is missing.

What about settings like the wrong template ID, slider id allocation error, lack of footer etc? I increased the memory allocation and it still failed. What file permissions do I need to check?

That can happen if you import the content multiple times, because the IDs are used and change. The uploads folder needs to be writeable. If you post to the the support forum I can give you a hand.

Hi, I’ve installed the theme directly through Wordpress and yes, I used the shopsy.zip file located in the folder and all I get when activating the theme is the title and a blank page. What am I doing wrong? Thanks for the help.

Ah! Never mind, figured it out, but we are still unable to import some file from the demo. Here are the missing files, is there a way to get them or a plugin I need to install? Failed to import shop_order_status cancelled Failed to import shop_order_status completed Failed to import shop_order_status failed Failed to import shop_order_status on-hold Failed to import shop_order_status pending Failed to import shop_order_status processing Failed to import shop_order_status refunded Failed to import Media “bg1” Failed to import Media “shopsy-logo” Failed to import Media “bunny” Failed to import Media “place-holder” Failed to import Media “bricks”

When media files fail to import it can be due to low WordPress memory. https://goo.gl/X0XzAl

Those item are only placeholder images/files. You should still have the basic demo layout. You will need to add widgets to the footer in appearance/widgets.

Oh ok awesome, thank you for your quick replies!

Hi, I’m thinking of buying this theme, I am just wondering, is the main menu a Mega Menu? Can it support images in the menu etc? Thanks

Hi. This one is not a mega menu. We have a mother commerce theme with a mega menu – http://goo.gl/zBOmd5

Hi, I was wondering on the top header slide show on the front page, could I upload a video? Or even embed one from youtube? I’d like my main slideshow to be a video playing. Let me know! Thank you!

Hi! How do I add a revolution slider image to product pages? Thanks!

Awesome thank you!

Actually, I meant adding it to the top of the page in a manner similar to the front page. None of my products, tags, or categories have an image in that same spot.

Got my answer – style.php put it into .bgimage

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