217 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

PixelGrapes: “Yes you can deactivate the preloader.” Could you please tell me how? Thank you.

This is a beautiful theme, I want to keep it. But really I hope it wouldn’t take so much time for the page to load.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi PixelGrapes, on Product view, why are my sidebars widget showing below the posts? while on the live preview, it’s on the right.

Default-user

I’m using wordpress 3.8

PixelGrapes

Hi. It’s responsive, so if your browser window is shrunk it will be underneath. At full size it should be on the side.

Default-user

no, it’s on the desktop view

PixelGrapes

PM me a link. Thanks

Default-user

I gave up, so I uploaded the demo content. Now there are two sidebar widget. The new one displays correctly on the right side. the old one doesn’t show now.

Default-user

Looks like the solution was to deactivate the ajax filter. But now, I have less option. how do I add other taxonomies I have on the filter?

Default-user

sorry, it wasn’t it. i don’t know when this plugin was even there. but surely this plugin makes the page loading forever even on desktop.

Default-user

now i’m wondering, how do I add the filter? I installed it on my virtual server without importing the demo content, I added the shop bar on page builder, but I can’t see the category filter.

PixelGrapes

Hi. Do you have any products assigned to the categories? If a category is empty it won’t show.

Default-user

yes, I have.

PixelGrapes

There was an update on Nov 25 that affected the sort bar. Did you download the theme after that?

Default-user

the last time I downloaded the theme was 4 days ago. can u help me point where the php file for this shop-selector is? how do I add custom taxonomies to the filter?

PixelGrapes

Is the entire short bar missing or just the categories from the drop down? You mentioned you added a shop block to a page template. Do you have the “show sort bar’ box checked? An if you want to show all categories, leave the category selection box blank. Then create a page and add your template to the page.

Default-user

I’m sorry, my mistake. Now I have it checked. as for the taxonomy, there’s only categories. how about “tags”or any other taxonomy that I add?

Default-user

can you help me please? I want a custom taxonomy filter.

Default-user

how do i get the tag page display like this: http://pixelgrapes.com/demo/shopsy/product-tag/cool/ ? I can’t get this masonry look on tag page.

Default-user

If just only it is written on the theme documentation, I wouldn’t have ask this much.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

I dont even need this theme, its just so dang pretty I couldn’t help but buy it – can’t wait to play with it wooo!

PixelGrapes

cheers ;)

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years
  • United Kingdom

How do i remove preloader?

PixelGrapes

If you go to appearance/editor near the bottom of style.css there is a section called ‘Preloader’. You can delete or comment out that section. – Cheers

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
pako777 Purchased

Hello … I like your theme and have purchased it today. Is it compatible with hebrew Wordpress (RTL) ?

Thank you

PixelGrapes

Hi. I haven’t tested that, but it should work with WP RTL plugin and WPML.

Default-user
pako777 Purchased

I have a problem with “revolution slider”. It ceases to be responsive in RTL (you can see it here: www.mimino.co.il). When I am turning it to LTR it works properly. Plugins, which you mentioned before are not helped. As I understand I should make some changes in “style.css” file. Can you direct me how? Thank you

PixelGrapes

Send me a PM with a login and I’ll take a look for you. – Thanks

Default-user
pako777 Purchased

How and where to send?

PixelGrapes

Click on my profile and send a message.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
ajdonut Purchased

I am not sure why I am getting this error : Parse error: syntax error, unexpected end of file in C:\xampp\htdocs\ramai\wp-content\themes\shopsy\page-blog.php on line 106

I get this when I click on the “Blog” page on the main menu.

Please advise and great theme btw!! Very good quality theme.

PixelGrapes

Hi. Can you try downloading the theme again and replacing page-blog.php

Default-user
ajdonut Purchased

that fixes the issues. Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

how do i get the tag page display like this: http://pixelgrapes.com/demo/shopsy/product-tag/cool/ ? I can’t get this masonry look on tag page.

Here the tags & category page displays like a ordinary posts page. not masonry.

Default-user

sorry for bothering you with my stupid questions.. I have figured it out. tags vs product tags. but I have a request: custom taxonomy filter. that would be really great!

Thank you

PixelGrapes

Hi. I will look into adding this option in the next major update. Or you can get it customized http://pixelgrapes.com/customization-request/ – Cheers

Default-user

on woocommerce plugin I found this: “Override this template by copying it to yourtheme/woocommerce/archive-product.php” but by doing that, the category page display are disrupted. What went wrong?

Default-user

i’m using shopsy child theme

PixelGrapes

You’re overriding the theme archive template which is used for displaying categories.

Default-user

how do I unlike? clicking the heart again doesn’t “un-pink” it.

PixelGrapes

Only the user that clicked the heart sees it in red. You can only like products, there is no way to unlike them.

Default-user

what if the user clicked it by mistake, wouldn’t be reasonable that there is a way to unlike it?

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
edmire Purchased

I love your theme, works beautifully in desktop browsers. My issue is when I view it from my Samsung Note2 mobile browser. The main product listing page comes up fine but as I scroll down weird things started happening. It’s hard to explain in words so I thought I would include some screenshots (of your demo site).

Issue #1 – looks like a bunch of rectangle boxes show up and they are hiding some of the contents http://www21.speedyshare.com/shpVS/download/Screenshot-2013-12-28-15-54-38.png Issue #2 – the header (where the logo and the menu icon are) seems to move around http://www21.speedyshare.com/T7FKR/download/Screenshot-2013-12-28-15-54-29.png

Can this be fixed?

PixelGrapes

I see. The samsung note2 is such a big mobile screen. I need to adjust my media queries slightly to accommodate for it. I will upload a fix for this. – Thanks

Default-user
edmire Purchased

Wow, thanks for the quick reply. While you’re looking at this, could you also test it on iPhone browsers? I’m on iOS7 (brand new phone) and my safari browser keeps crashing after it renders a part of your demo site. Thanks.

PixelGrapes

Looks okay on my iPhone. Is it crashing with the spinning preloaded showing?

Default-user
edmire Purchased

It looks like it’s crashing immediately after the spinner disappears and I am able to see some of the web page contents before it crashes. It’s a brand new phone w/ no other 3rd party apps installed. If it’s only happening on my phone I’m less concerned about it than the galaxy note 2.

PixelGrapes

Does it happen on the demo? There was an update to remove the preloader on mobile.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi! Pre-buy question: when re-sizing to less than 750 px in width the theme aligns all of the content to the left and some other elements break down. Is this issue being addressed and will the fix be available in update?

Other than this, great theme!

PixelGrapes

Grid items are aligning left. I’ll update that this week. – Thanks

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi Great theme! but… couldn’t pin (pinterest) on product page. got this error.. “You need to upload an image or provide the ‘image_url’ parameter” Any suggestion?

PixelGrapes

I’ll upload a fix so it uses the product image. – Cheers

Default-user

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I found a bug. The header doesn’t keep fixed on Ipad & Iphone when I fill a form [ex.: billing address, name, etc]. can you fix this?

PixelGrapes

Hi. That is native iPhone behaviour so you have more screen room for the form fields. The form ‘zooms’ in. When you click ‘done’ the header should reappear.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

on small screens, cart gets inside the menu button. how do I get it next to the menu button? and how do I keep the menu button even on large screens? Thanks.

Default-user

and how do I display posts randomly? (using shop block)

PixelGrapes

For random posts go to admin/page-builder/shop-block.php

$args = array(
            'post_type' => 'product',
            'posts_per_page' => 50,
                         ); 

change to:

$args = array(
            'post_type' => 'product',
            'posts_per_page' => 50,
            'orderby' => 'rand'
            ); 

Send me a PM and I can help you with the other part of your question. – Cheers

Default-user

thanks alot. I’ve been putting the “orderby’ => ‘rand ” on the wrong place before. Just a thought: It would be really great if you can keep featured posts on top of the post list or other place in the post list.

Default-user

u meant: “Email PixelGrapes” here http://themeforest.net/user/PixelGrapes ? I have already sent messages.

Default-user

“It would be really great if you can keep featured posts on top of the post list or other place in the post list.” => I have done mine.

btw, even without my ‘featured post’ on top, some of the latter post are overlapped.

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • Sold between 1 and 100 dollars

Awesome theme. Want to buy, but I have one question before doing so. Is there any way to disable purchasing products altogether? Still have the product pages and what not, but instead of add to cart, can it just be “add to wishlist” or CALL 000-000-0000 for details? We want to have shoppers call us to order.

Thanks!

PixelGrapes

Yes it’s a very simple code change. If you email my profile after you’ve purchase I can help you with the change. – Cheers

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hello there!

Is version 1.2 up for download somewhere? I’m waiting fro it but on the product description it says it’s on version 1.1

Hope to hear from you soon.

All the best,

Pri

PixelGrapes

Hi. Yes, the version available for download now on ThemeForest is version 1.2. You can download the theme again to get the latest updates. – Cheers

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I want to disable the “boxes crawling up” animation that. How do I do it?

PixelGrapes

In js/plugins.js near the bottom, you can delete everything from this line down:

jQuery.fn.visible = function(partial)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
yuoko5 Purchased

It is beautiful and works in chrome. Althought I doesn’t seem to work in other browsers. I think It has something to do with the preloader. At first that was te only thing I saw in other browsers. I commented out the css for it and now I can see the site, but can’t click anything. I think because the preloader is still there but only colorless, so everytime I want to click on something I click on the invisible preloader. Any suggestions?

PixelGrapes

It does sound like the preloader overlay is still present. There is also a small preloader section in js/plugins which can be commented out.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Sent in a support ticket last week but haven’t heard anything yet. Still fighting quite a few bugs.

PixelGrapes

Hi. Please see ticket. I don’t think you have the latest version. – Cheers

Default-user

Problems still persisting…sent you a response with some comments.

Default-user

Sent you a response inline with the old ticket. Not sure if you’re getting those. Let me know if you need me to resubmit through your support portal. I’ve updated and most issues are still there and even present in the demo.

PixelGrapes

I’ve sent you a few responses to the last ticket and I’m not getting anything back. If you could open a new ticket it would help me – thanks.

Default-user

Bummer. Okay. I’ll submit new responses through the ticket system.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

hi PixelGrapes. thanks for your continuous support all this time. now I’ve got 3 problems: 1. the view cart/check out is empty on ipad if I shop without login. 2. on the homepage, some products are overlapping 3. on ipad, the left margin is not the same as the right.

thank you

Default-user

maybe no.1 has something to do with the compression I put on the htaccess?

PixelGrapes

Hi. #1 is not normal behaviour. It could be an htaccess issue. Is #2 on iPad? Maybe you can private message me a link so I can check it out. I will upload a fix for #3. – Cheers

Default-user

problem #1 is somehow gone after removing the compression script on htaccess, and still gone even after put the compression script back. So I still don’t really know what the problem is. problem #2 has to do with lazy loading plugin. I’ve made a temporary css fix for #3. and there is something more, there is a conflict with google analytics plugin by Joost Valk, (which is no problem for me, actually).

Default-user

I found out that if I use variable products, the price div is getting smaller on shop block. It’s using the same div .shop-bar .simple-product .amount becomes => .shop-bar .amount width

but with the absent of .simple-product, the total width changes.

Default-user

or maybe you did it by design? are u preparing a dropdown menu to choose the variation between the price and cart?

Default-user

or maybe you did it by design? are u preparing a dropdown menu to choose the variation between the price and cart?

Default-user

just adding info: variable products with different sizes and same price.

PixelGrapes

It is smaller by design because variable products add the word ‘from’. So to fit it in, the price width needed to be smaller.

Default-user

yes, but when in the case like mine, where I use same price, there is now “from”. well, it actually is not a matter. I already add a CSS fix on mine.

PixelGrapes

Oh I see what you mean. I will look into adding an extra setting. – Cheers

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi, How do you put a background image in the header ? for now, it is just black a showing the page title. Also, it is possible to remove this long header strip ? Tx David

PixelGrapes

Hey David. Go to appearance/customize under the ‘pages’ tab and you can upload a header image. Or you can add a slider to individual pages/posts by entering the slider name in the field (right column). You can remove it, but you will lose the page title. – Cheers

Default-user

Tx for the answer. What you said works for the slider but not for the header image either to change it (http://snag.gy/Mw2ZO.jpg) or remove it (http://snag.gy/zn8oP.jpg). Any thing that i’ve missed ? tx

PixelGrapes

Sometimes if the image is large, it can take a minute for the preview to update. If you upload the image and hit save, does it appear on the actual site? If you private message me a login I can take a look. – Cheers

Default-user

I used the same header image than the demo. I m sending you a private message now

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

The category view is broken, even in your demo- http://pixelgrapes.com/demo/shopsy/product-category/exclusive/. Looks like archive-product.php could use some work. It is just echoing out stranded list items (no ol/ul wrapper) and doesn’t setup up wrapper for use with masony/animation.

Can you fix this?

PixelGrapes

Yes, fixed ;) – thanks

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