216 comments found

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 5-6 years

How do I add more social media icons to the nav bar?

PixelGrapes

In header.php and admin/customize/customizer.php – which icons would you like to see added?

Default-user

thanks. my client wants linkedin added and to create a custom link to the shop page.

  • Beta Tester
  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 7-8 years
  • Referred between 1 and 9 users
  • Sold between 100 and 1 000 dollars
  • United States

Noticed that on the product description page if I don’t add a linked product the right nav items stay under the descriptions.

Not all products will have up-sells on them. Is there a fix for this?

BrianCoyDesign

Also under inventory if you use Manage stock and put in a number the price of the item appears above the gray bar containing the add to cart button instead of inside of it.

BrianCoyDesign

Sorry for all the questions I’m working on this for a client who purchased. I’ve added a custom field under Product Attributes and when I refresh is shows for a second then disappears. Is there a reason that this is happening?

PixelGrapes

Hi. I’ve upload a fix for these as you can see here: http://goo.gl/z29Dio As soon as it is approved you will get an email. Should be in a day or 2. – Cheers

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 5-6 years

If I create a page and use the blog template I get this error: Parse error: syntax error, unexpected $end in /home2/freedom9/public_html/dontplaysmall.com/wp-content/themes/shopsy/page-blog.php on line 107

If I go to settings > reading and set that page to my posts page – that goes away. Is it possible to have multiple pages with blog feeds that are set to different categories?

Also.. can you help me to center the main menu?

PixelGrapes

Yes, in appearance/menus you can create links. Just link directly to the blog categories. To setup the menu you first need to assign it – is that what you’re asking?

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Have you noticed any issues with latest version of WooCommerce? It seems to have broken my Shop page and the product page Main Image and Description areas are now wider than the allotted area.

PixelGrapes

Theme version 1.3.1 is compatible with the newest version of WooCommerce 2.1

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

hello, how do I import the file demo.xml from the directory “demo content”?

Default-user

I followed the instructions and I was able to import the file, but the result is not what I expected, my website is different from your demo site, why?

PixelGrapes

You need to go to appearance/menus and assign the main menu. Also go to appearance/customize and set the static homepage. Please see the documentation for some illustrations.

Default-user

I set the static homepage. but now the site does not work anymore.

Default-user

if imposed on other pages work, but not the home page.

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years
endreel Purchased

Hi when I view my website zeittech.com on a mobile device the slider is hidden by the gear symbol?

PixelGrapes

Do you have the most recent version of the theme – 1.3.1 and the most recent version of woocommerce 2.1?

Default-user
endreel Purchased

Ok i have v 1.2 whats the easiest way to upgrade?

Default-user
endreel Purchased

I just upgraded to the latest but the problem remains

PixelGrapes

What mobile device are you viewing it on?

Default-user
endreel Purchased

I now also have an issue where I cant add variable products to the cart with woocommerce. However if I switch to the default WP theme it works fine. My site is zeittech.com

PixelGrapes

Sounds like a file never got deleted in the update. In your shopsy theme folder delete the file woocommerce/single-product/add-to-cart/variable.php

Default-user
endreel Purchased

Is there a way to remove the responsiveness option as it’s giving me too much trouble on android and can only display one product at a time before you need to scroll down?

PixelGrapes

The main thing is to remove the ’<meta name=”viewport”...’ line in header-homepage.php and header.php Other than that, it involves making css changes.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
how do you put the slider in the header? http://www.makeupinusa.com/paolovendor/
Default-user

From the theme html use: <?php putRevSlider( “alias” ) ?> example: <?php putRevSlider(“homeslider”) ?>

where is the theme html ?

PixelGrapes

Hi. No need to change any code. On your page admin in the right column there is a field ‘slider alias’. You can enter any slider you need.

PixelGrapes

Or, if you are using the homepage template, you can set the slider in appearance/customize under the pages tab.

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

Since the update, my site doesn’t work anymore. I just see the preloaded wheel…

PixelGrapes

Did you also update WooCommerce? You should have theme version 1.3.1 and WooCommerce 2.1

Default-user

Yes I have this versions

Default-user

Is it possible to download the older version of this theme please. It works fine before the update and It’s very important because some client need to access very quickly… :s !

PixelGrapes

Did you delete and install the theme to update it? If you PM me a link/login I’ll take a look.

PixelGrapes

Your lightbox plugin was throwing an error. I disabled it. – Cheers

Default-user

Thanks very much!

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 5-6 years

Can you help me center the navigation menu so that it keeps centered when the screen is resized?

And how do I keep the social icons showing on iPad portrait view?

PixelGrapes

It involves changing @grid-float-breakpoint – PM me and I will give you a hand.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

For product images I have both portrait and landscape of the same product…however when entering into the product description it cuts all of the images to landscape even if the main image is portrait. Any way to not auto-crop the images in this way? I de-selected “hard crop” in the woo commerce settings but there was no change…

PixelGrapes

Is this on the single product page? Images shouldn’t be cropped – can you PM me a link?

Default-user

Yep…sent you a message from your profile page (so I’m assuming it will send you an email). Let me know if you don’t get it…

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

hi~ I’m beginner ~ I want to make social youtube icon. How can I get youtube social setting?

PixelGrapes

I will update the theme to add youtube and trip advisor icon options.

Default-user

Thanks :) I hope to finish it soon

  • Beta Tester
  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 7-8 years
  • Referred between 1 and 9 users
  • Sold between 100 and 1 000 dollars
  • United States

Within the page builder the module “Team” has social links. I’ve tried http, no http, just the username and none of these link to the page on those social networks.

I double checked the documentation and there’s no instructions on the format that needs to be entered.

What is the format?

BrianCoyDesign

A little bit more info. The linkedin URL will not work unless Twitter link is also used. If I put in a link for twitter it works. The problem is this client doesn’t use twitter.

PixelGrapes

Can you PM me a link to the page you’re using it on. – Thanks

  • Beta Tester
  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 7-8 years
  • Referred between 1 and 9 users
  • Sold between 100 and 1 000 dollars
  • United States

I created a portfolio page in the page builder because I can’t figure out how to active the portfolio item in the left nav. I can’t use the permalink /portfolio/ to call the page that was created. It appears that this theme doesn’t include any portfolio template. This is for an artist selling prints.

Any suggestion on best practices?

PixelGrapes

You can use the ‘shop’ block in page builder if you want a portfolio of products and want to use the cart. If you just want a regular gallery of images I would suggest a plugin – I personally like this one: http://goo.gl/I8oJ23

  • Bought between 1 and 9 items
  • Greece
  • Has been a member for 1-2 years

Hello, I would like to purchase this theme but I would like to know if can support multilingual website. Please inform me as soon as possible!

PixelGrapes

I can support a multilingual website using a plugin like WPML.

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years
  • United Kingdom

Hey there I am trying to integrate Gavity forms into a page however when the shortcode is added the page hangs on the loading symbol/animation and wont load the page. Any ideas?

PixelGrapes

Sounds like a script conflict. Are you getting any error message?

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, I love your theme! Just one question. It is important for me to have the search option more visible on the pages. Is it possible to place the field on the top of the page, next to the menu or next to the filters? Thanks, Sasha

PixelGrapes

Hi. The search field is a widget. Currently it can only be placed in the footer or in a sidebar. It would require a customization to add it to the header. – Cheers

Default-user

Too bad. That’s the only thing keeping me from buying it. A visible search bar is very important for many sites. Please let me know if/when it will placed on the top of the page!

  • Beta Tester
  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 7-8 years
  • Referred between 1 and 9 users
  • Sold between 100 and 1 000 dollars
  • United States

Another question on your theme I don’t see anyplace to enter in paypal details for the shopping cart.

Where is that?

PixelGrapes

Go to woocommerce/settings and select the checkout tab. Then right under the tabs you can select paypal and enter your details. – Cheers

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello there,

i love the template. But i really have two issues. I can not translate the files i tried with the plugin and downloaded the editor for the language files. Also i have a problem with the “Add to Cart” button it is not working i have tried everything.

Can you please provide me support?

Thanks!

PixelGrapes

Which version of WooCommerce are you using? The theme was updated to v1.3.1 for compatibility with the newest WooCommerce version 2.1x

Default-user

Hi Pixel,

Thanks for the extreme fast support. This is what i get: add-to-cart.php version 1.6.4 is out of date. The core version is 2.1.0

PixelGrapes

In the theme folder, under woocommerce/loop delete the file add-to-cart.php It isn’t in the current theme version. – Cheers

Default-user

I have replaced all files still having the same issues. What version do i have to download? Can i remove the plugin from admin and download and install older version? If Yes which one? Thanks!

Default-user

I have replaced the old files Woocommerce 2.1 and still the button Add to Cart is not working. can you please take a look?

Default-user

I’v Also re-installed Wordpress and the plugin but still no effect. Hope you can help me out this is bugging me for 3 hours now.

PixelGrapes

Did you delete the theme before reinstalling? Your content will remain intact. Download the current version of the theme available (today) from your TF downloads section. Delete the theme and reinstall it.

PixelGrapes

If you have a problem PM me a login. – Cheers

Default-user

Also after removing the theme it’s still not working please take a look: http://dalilashoekje.nl

Default-user

Single products on “Product page” are not working. When i add product in cart with “Color selection” it will add to cart.. i guess a issue with theme?

PixelGrapes

It’s working now. – Cheers

  • Beta Tester
  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 7-8 years
  • Referred between 1 and 9 users
  • Sold between 100 and 1 000 dollars
  • United States

Check out page loading from the cart page or from the button at the top. Any suggestions?

PixelGrapes

If you’ve updated WooCommerce to 2.1, you’ll need to update the Shopsy theme to v1.3.2

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
ancado Purchased

HI!

I cannot get pages working well.

For example my account page where a user should be able to view orders, change passwords, edit address is not linking well. I was trying to fix this and have learnt about endpoints. I deleted the pages which are not in use any more (since the woocommerce update) so my endpoints could be unique. However “my account page” doesn’t link anywhere, only urls changes to /?address=shipping&order=309 /?address=billing etc.

I have shopsy version 1.3.1 and woocommerce version 2.1.2

Your help will be appreciated, Thanks!

Anna

PixelGrapes

Delete the theme and install Shopsy 1.3.2

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