258 comments found

Hello, I love your theme! Would it be possible to modify the shop page in the following ways: http://pixelgrapes.com/demo/shopsy/

1. Change the background to a dark color (black or gray)

2. Reduce default columns to 2 (but still responsive)

3. Make the bar with sort/filter options ‘float’ or be ‘fixed’ on the left, right, or bottom of the page?

4. Remove the big Yeti slider at the top of the page

Essentially, this is the look I want: http://pixelgrade.com/demos/lens/shop/

But with all the rich functionality/animations that you’ve provided.

Thanks!

PixelGrapes

Hi. 1 & 4 can be done. The other tow require customization. You can get a quote if you want here: http://pixelgrapes.com/customization-request

on google’s PageSpeed, I was suggested to load javascript after the page loads. how do I achieve this?

PixelGrapes

Hi. All the theme js loads in the footer. Only the revolution slider plugin js loads in the header. That is something only the plugin author can change. – Cheers

hey – really great theme! would be best fit for my upcoming relaunch of a papertoy website. there is currently one point that keeps me away from it.

there should/must be the chance to place advertising around the main content. is there a chance to push it all in a free defined frame? the following is a good example : http://themes.quitenicestuff.com/organicshopwp/

thx & best / sascha

Default-user

ok – thx! so it would be possible to give it a smaller grid from the start via css? and how about the slider – it´s not inside the grid a guess? widgets are o.k. – but i need to place wallpapers around the content.

PixelGrapes

You could make it smaller with css, yes. Changing the background, or adding wallpaper around the outside is easy. The slider is full width. It can be set smaller if needed.

Default-user

getting better – think u got me! :) i´ll send u a support ticket with a few ‘special-needs’ questions.

hi~ I asked about youtube a few days ago you said it will update When you can update it? I just ask I wanna faster

PixelGrapes

The wooCommerce update kept us busy. I’ll try and get it added for you in the next few days. – cheers

hey there!! firstly, amazing design..i just loved it. But i have a few pre-sale questions.

1. I am trying to make this into a catalog instead of a e-commerce website, is that possible?

2. The load time of the website is on a very higher side, is there anyway i can reduce it? Because standard internet speed here at India is very low.

Is there any way to deactivate the jquery to increase the load time.?

3. Can the slider be removed? and i dont see any space to add advertisements, is there anyway i can do that.

Looking to hear from you soon. Thanks in advance :)

PixelGrapes

Hi. 1. It requires WooCommerce. You would need to customize it to work without. 2. The load time can be improved with a cache plugin, CDN and optimized image files. 3. Yes, the slider can be removed and advertisements can be added with widgets in the sidebars or footer. – Hope that helps

Problem – it seems the “shipping address” fields don’t appear for me or in your demo. Even when “ship to billing address” is unchecked, they still don’t appear…..

PixelGrapes

Thanks. I just uploaded a fix. You can see it working in the demo now. I’ll send you a quick note once it’s approved. Should be today. – Cheers

PixelGrapes

The update is available now. – Cheers

Hi, I´m with a problem. when adding to cart variable products, the page simple refreshes (with nothing in the cart).

PixelGrapes

If you’ve updated wooCommerce to v2.1 you will need to update the theme to the latest version.

Default-user

my woocomerce is in version 2.1.3. How can I update the theme? I did not found to update it on the website. I’m with version 1.2.

PixelGrapes

You will need to download the theme from your downloads section. You can then delete and reinstall it. All your settings and content will be preserved.

Hi Pixel,

Can you please tell me how i can change the text of each page in the header? I can’t find this in any page.

Example: Contact Hey, we’re over here

How can i edit this?

Also i need to know how to fix the issue on top of the frontpage header.. its messing up on RELOAD can you please take a look.

http://www.dalilashoekje.nl
PixelGrapes

The title ‘Contact’ is the title of the page. Then there is a ‘subtitle’ field in the right margin of your post/page admin.

Ajax isn’t working on your site. What version of WooCommerce do you have and what version of the theme.

Default-user

Hi, Ajax isnt working? Can you please e-mail me so you can check this i really dont know how to find the version and why Ajax is not working. My e-mail: n.merciano@gmail.com

PixelGrapes

Ok sent.

ancado Purchased

Hi

Really nice theme. Great work guys. I tried to post it on support page but each time I do it ends up with ‘Oops something went wrong’

I’m currently creating online shop on WooCommerce with Shopsy theme. In typography tab all Google fonts are loaded with default subset. The website will be multilingual therefore I need to load Latin extended set for one version, to support Polish language. At the moment diacritical characters are being replaced with default font. I thought I have solved this problem by altering respective font entry in /wp-content/themes/shopsy/admin/customizer/google-fonts.php

from: “Istok+Web”, to: “Istok+Web:400,700&subset=latin,latin-ext”,

however diacritical characters (?,?,?,?,?,?) are sill showing in default font on Firefox. Other Browsers seems to be OK.

I know you’d say it’s customized but then my question would be how do I support other languages with Google fonts on shopsy?

Screen: http://oi58.tinypic.com/10qlbfk.jpg

Cheers, Tom

PixelGrapes

I realize you mentioned the problem is only in FireFox. I’d still like to see how the font is loaded and the charset. – Thanks

Default-user
ancado Purchased

Thanks for reply. Yes I have double checked Istok Web for Latin Extended characters before using it. It has all diacritical characters for Polish language. Seems that font is normally loaded in the head with <link rel=’stylesheet’ id=’font-css’ href=’http://fonts.googleapis.com/css?family=Istok+Web&ver=3.8.1' type=’text/css’ media=’all’ /> So no subset is loaded. It is the same in Chrome but diacritical characters work there. There is one more curious thing on FF only. One more font is loaded with latin-ext subset <link rel=’stylesheet’ id=’open-sans-css’ href=’//fonts.googleapis.com/css?family=Open+Sans%3A300italic%2C400italic%2C600italic%2C300%2C400%2C600&subset=latin%2Clatin-ext&ver=3.8.1’ type=’text/css’ media=’all’ /> I’m sorry but I can’t share the link here. I could via private support ticked but it fails

PixelGrapes

Can you click on my profile here and send a private message.

Can you add SEO plugin compatibilty such as Yoast SEO at the moment the homepage messes up

PixelGrapes

Do you mean the admin homepage? If you click on your login name upper right corner it should reactivate wp menu.

I had successfully installed your theme, but when I set the home page to access does not appear. Furthermore appearance> Custom page is not working. Theme did not make any changes after installation. However, only the demo file was uploaded. I’m sorry my english not good. I hope. Quick and simple answers.

Default-user

thank you :)

Default-user

HI, thanks for your continuous support at last time

I have another question. When i click on the page, some pages have no problem but some pages have problem

Created with tempalte pages are no problem. Created in other ways are only loading icon appers.

How can i fix that?

PixelGrapes

What do you mean by ‘created other ways’? Can you PM me a link and an example. – Thanks

ancado Purchased

Hi! We work on the ecommerce site with 3 languages versions. We use this plugin: qTranslate support for WooCommerce to translate product categories and tags. By using shortcode [:pl]Polish Name[:en]English Name [:de]German Name, we can display the proper category name in the proper language. It works great on the main navigation, etc. However on the sorting and filtering bar, it doesn’t work and the product category name is displayed [:pl]Polish Name[:en]English Name [:de]German Name

Plaese could you let us know how to fix this. Many thanks!

Anna

Default-user
ancado Purchased

hi, I’ve sent you the message via Email PixelGrapes box on you profile.

Default-user
ancado Purchased

Hello again, Another issue we have is that the buttons “view cart” and “checkout” (which are displayed after hovering the cart icon) are linking to the pages in the default language (so the language setting is lost). This functionality is ok on the main nav where we have links to cart and checkout.

Also logo is linking to the home page in the default language. so when for instance I am on the english version and click on logo, I am redirected to polish home page. Is there any way to amend this?

I hope you can help/advice with this.

Thank you! Anna

PixelGrapes

Hi Anna. I will take a look and email you. Some of these questions look to be for the plugin author. – Cheers

Hello, I would like to congratulate the wonderful work done on this theme.

But before buying it, I would ask if there is the possibility to create the following customizations:

1) Putting the search field at the header or the bar category (for example, in place of the ‘filter by price’)?

2) I felt the lack of a register/login button at the header. It exists or just the time of purchase?

3) Also I missed seeing the number of items added to the cart, next to the respective icon. It is also possible to insert? (In this current form, I’m afraid that this creates an insecurity on the client to add products in cart)

4) There is the possibility of these icons (hearts) create something like a wishlist/favourite page?

Thx!

raphamonte

Hi,

Thanks for the tip of customization, sure I’ll use at some point.

I have 3 informations to pass in relation to mobile version (Nokia Lumia 625 – Windows Phone).

1) The fixed width (mobile version) only works on the ‘shop’ page. When I access the ‘home’ page, the site is moving all over the place (horizontally) when trying to view the content below, and it is quite uncomfortable.

2) The cart-icon (mobile version) do not appear completely when accessing by mouse over in the menu, it gets cut in half on the final limit of menu if you have products on it.

3) The drop down menus are not fixed when I trigger, the submenu opens and closes and are also cut in half due to the end limit of the menu area (mobile version).

I really want to buy this theme, but I need a working mobile version. Do you think that these ‘bugs’ can be arranged soon?

Sorry for my english, I’m struggling to get the right intention.

Thx!

raphamonte

I purchased it, so I can help with my doubts.

PixelGrapes

Hi. That is the first feedback I’ve had on that device. We will need to do some testing.

emma12 Purchased

I Need help asap. I have installed the theme and plugging however whenever I activate the woo commerce plugging my page doesn’t load properly, especially the slider. please help me new to wordpress and am a little lost

PixelGrapes

Can you click on my profile and send me a login. I will take a look for you. – Thanks

Hello, i have a problem with viewing my prices on the home page. All my values are variable. The heart icon disappeared, and when there is promotion, this breaks the bar prices.

Example: http://i.imgur.com/HLjAlMA.png
raphamonte

I sent you the URL, do you need some acess to the admin panel?

PixelGrapes

No. I’ll send you a code snippet.

raphamonte

Thanks, already worked.

Hi,

The number of products that appear on the home page can be limited? At some point I plan to have over 100 or 200 products listed. Would be impracticable to carry everything to go to the footer.

PixelGrapes

For that case you may want to use category display in woocommerce settings for the shop page. You can also use the shop block to display featured category/products on the homepage.

Hi, Looks great! I have a Presale Question: I want to use the Visual Composer plugin. Does it work with the theme? Thx Tom

PixelGrapes

Hi Tom. The theme includes it’s own drag and drop page-builder with custom blocks. Visual composer won’t include the custom blocks. – Cheers

Default-user

Hi PixelGrapes,

thank you for the quick response.

I have seen your page builder. I wanted to take the visual composer for a normal “Full-With-Page”. Especially the Addons (Flip Boxes)

Are there any problems with the plugin?

PixelGrapes

I have not tested that plugin. I can’t guarantee two page-builders enabled at the same time will play nice.

jstanj Purchased

Hi,

I love the theme.

Unfortunately, the slider just stopped loading on mobile sites. The spinning icon just keeps spinning. It works great on desktop browsers.

www.petslovethisstuff.com

Any help would be greatly appreciated.

Thanks, Jason

PixelGrapes
Hey Jason. It loaded on my iPhone. But you can disable the preloader. Go into header-homepage.php and header.php and delete this section:
<section id="jSplash">
        <div class="pulse-load">
            <i class="icon-gear" />
          </div>
</section>
That should do it. – Cheers
Default-user
jstanj Purchased

That did it, thanks. Also, the cart button animation is a little confusing on mobile devices, since it pops up below the button when clicked and then requires the user to click again to go to the cart. Any way I can have the cart button go straight to the cart?

Thanks

PixelGrapes

I think I will upload an update with that change. I’ll send you a note once it’s available.

Hi Jason. Purchased this theme just yesterday :)

Doing my best to follow the documentation but still have some questions.

1. How do I add things to the bottom of each page (in the white section above the footer) like on the shopsy demo? On each page you constantly have things like Search Bar, About Us, Product Tags etc.

2. How do I remove the ‘Filter by Price’ option from the shop page?

3. What is the font used for the menu text and the text elsewhere? I think it’s all the same, just checking :)

4. Lastly for some reason when I click on my ‘check out our wares’ page. I’ve changed the title but now the header where it usually says ‘check out our wares’ is blank?? This happens when I click on the Shop link directly or when I click on the check out our wares page from the drop down shop menu? I’ve changed it back to ‘Check out our wares but it remains blank??

Also how do you change the background behind where it should say ‘check out our wares’?

Appreciate the help,

Sean.

PixelGrapes

Hi Sean,

1. In appearance/widgets you can drag widgets to the ‘footer’ sidebar.

2. If you go to appearance/editor you can paste this to the very bottom of style.css

.woocommerce-page .selector-slider {display:none;}

3. You can set the font in appearance/customize under ‘typography’. The default is Helvetica Neue.

4. You need to set your shop page in WooCommerce settings.

5. In appearance/customize under the pages tab you can upload a default header image. Or in your shop page editor you can enter a slider alias (right margin) if you want to use a slider for the header.

Cheers

seanmates

I have added the code

.woocommerce-page .selector-slider {display:none;}

to the very bottom of style.css but ‘filter by price’ is still there on the homepage? The home page is set to load the shop page…

However if I load the shop page via the link in the menu, then filter by price is no longer there? :S

As my products are quite cheap I have no need for a ‘filter by price’ option so would like it removed.

Any idea’s?

Thanks,

Sean.

PixelGrapes

Hey Sean, If you want to remove it on all pages just remove the ‘woocommerce’.

.selector-slider {display:none;}

Hi Jason. Purchased this theme just yesterday :)

Doing my best to follow the documentation but still have some questions.

1. How do I add things to the bottom of each page (in the white section above the footer) like on the shopsy demo? On each page you constantly have things like Search Bar, About Us, Product Tags etc.

2. How do I remove the ‘Filter by Price’ option from the shop page?

3. What is the font used for the menu text and the text elsewhere? I think it’s all the same, just checking :)

4. Lastly for some reason when I click on my ‘check out our wares’ page. I’ve changed the title but now the header where it usually says ‘check out our wares’ is blank?? This happens when I click on the Shop link directly or when I click on the check out our wares page from the drop down shop menu? I’ve changed it back to ‘Check out our wares but it remains blank??

Also how do you change the background behind where it should say ‘check out our wares’?

Appreciate the help,

Sean.

PixelGrapes

Should be wide enough to fill the screen 1900px+. Make sure you upload full size image and not thumbnail. – Cheers

seanmates

Thanks Jason. – just going back to the size of images. The images I have uploaded to the slider on the homepage again aren’t quite right. I’m losing some of the bottom of the image. I want the image to fill the screen (which it does width ways) but I get a bit chopped off the bottom section of the image.

What would you suggest as a image size for the slider?

Thanks, Sean.

PixelGrapes

You can go into revolution slider and change the grid height settings or set unlimited height.

by
by
by
by
by
by