100 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
tobi_free Purchased

Hello, Is it possible to create more than one portfolio-template post? Because whenever I generate a portfolio-post in the menue section, it is alway connected with the same portfolio-overview with the same categories and the same uploaded contents. I would like to create more portfolio-template-menues with different content and different categories, and thus generate more sub-categories for my portfolio. Thanks!

ProfMe

Hi,

Sorry, this is not possible now on the Shot WP.

regards.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
thedavelo Purchased

Hello, thanks for the theme. looks great and is very responsive. I am having trouble making photo galleries that are linked to the Gallery section, like in your “gallery 3 columns” page. Can you help with the work flow?

Thanks!!

ProfMe

Hi,

Please sent email to themes@prof.me with problem detail for support.

regards.

Default-user
thedavelo Purchased

Hi ProfMe,

I have emailed you twice now and yet to get a response. I am having trouble viewing galleries at my site. The page needs to be refreshed before the the page loads properly. This happens in multiple pages using simple galleries or other work arounds. There seems to be something inherently wrong with the theme. Please provide support.

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Love the feel of this theme. I however have a question before buying, because im going go use it as a video site for our documentary: Can the portfolio or gallery contain only vimeo or youtube videos and what does this look like (I´ve clicked around on the demo and cant seem to find it)? Does it use google fonts? Cant you create a kind of sponsor page or a quote carrusel? On the “who are we page” is it possible to make the peoples pictures clickable so as to write a bit more about them them just their name and links? Keep up the great work- Best Katja

ProfMe

Hi,

Has not support for video on the gallery or video page. Yes we used google fonts.

regards.

katjagry
katjagry Purchased

Hi not sure what you meant above? But bought it before I read this! I how ever wrote you a mail cause I have come across some issues. 1. cant seem to get the video widget to work in the page builder- can you please make a help video where you show how that works? or tell me what part of the url needs to be added to make it work! 2. I changed the logo in the theme but on my phone and Ipad there is still your logo- how do I change that? 3. My contact form does not seem to work if I fill it out I just get a pink X when I try to send it! and I do not receive anything. 4. I´v added music to the background but when I play a video it just continues- so I have a sound chaos (im aware I can turn it off manually but is there a way to make it automatic- would be such a great feature!!) Would much appreciate your help- if you need to see the site its collaborativesociety.org- best Katja

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi, just bought your theme. Love it, it’s a great design. However I’m having some problems… 1. The Blog doesn’t always load. Mostly when I click on the Blog item in the menu, it just hangs – www.lesterthenightfly.com 2. The Blog List 2 displays a thumbnail of the post featured image. However, if the featured image is anything other than a perfect square, it distorts the image to force it to fit. Is there a way for the images not to be distorted? Thanks.

ProfMe

Hi,

Your hosting is very slow response time. Could you please support hosting services.

Regards.

Default-user

Thanks for the reply. I’ll chase it up with my hosting provider, but I have multiple sites with multiple wordpress themes, and have never had a lag problem. Could you please advise as to my second question?

Default-user

Hi, can you please advise as to my question?

ProfMe

Hi,

For your second question.

We are calling medium size of featured image in blog list 2 page teamplate. If you want change to size follow below.

Please find <?php the_post_thumbnail(‘medium’); ?> in tpl-blog-list2.php (Line 33), You can write thumbnail, large, full size instead of medium.

And you are must change img style in bootstrap.css at assets folder. You will see “div.blog-item-2 img” line in the css file. You can change height property for better display.

Regards,

  • Bought between 100 and 499 items
  • Europe
  • Has been a member for 3-4 years
  • Referred between 1 and 9 users

Thinking about purchasing but on my current computer the video background (start page) won’t start in Firefox 22.0 or IE 10 (Chrome works) when looking at your preview. Bug or something local?

ProfMe

Hi,

We have tested on firefox 22 and IE 10, but we aren’t see any problem. This problem can be local. Could you please test link below.

http://profmedns.com/Theme/Shot-WP/?bg_type=1

Regards.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
katjagry Purchased

Hi I have come across some issues. 1. I changed the logo in the theme but on my phone and Ipad there is still your logo- how do I change that? 2. My contact form does not seem to work if I fill it out I just get a pink X when I try to send it! and I do not receive anything. 3. I´v added music to the background but when I play a video it just continues- so I have a sound chaos (im aware I can turn it off manually but is there a way to make it automatic- would be such a great feature!!) Would much appreciate your help- if you need to see the site its collaborativesociety.org- best Katja

ProfMe

Hi,

for 2. question.

we didn’t any problem after the test on mobile platform. You must refer hosting services for mail function. What is your hosting platform ? Windows ? Linux ? Php mail function doesn’t work some hosting for security . We believe that the problem stems from hosting.

Regards.

katjagry

Hi I use gmail and servage is my web server- never had any trouble with it before? Im I not setting it up right?

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello I bought your theme recently but for some reason though I have replaced your “SHOT” logo with my own It doesn’t show on mobile phones , It still shows your “SHOT” logo how can you help me fix this problem please www.nubiarosenetwork.com

Default-user

DISREGARD I HAVE A DIFFERENT PROBLEM

ProfMe

Hi, Could you please follow description below.

Please find <?php echo get_template_directory_uri(); ?>/assets/images/logo.png text in header.php file. And the text replace to <?php echo $settings->website_logo; ?> text

Regards.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello Quick question how do I turn off the mobile theme, it doesn’t work properly on phones

ProfMe

Hi,

It isn’t turn off on mobile platform. What’s the problem ?

Regards.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
katjagry Purchased

Hi My site is going live on tuesday so any help from anyone will be greatly appreciated! 1. I changed the logo in the theme but on my phone and Ipad there is still your logo- how do I change that? If anyone found out how to turn mobile theme off that could be a solution too! 2. My contact form does not seem to work – I do not receive anything! Please help – anybody!! Best Katja

katjagry
katjagry Purchased

Hi To everyone with the same mobile logo issue as I: - I changed it by accessing the file on my server within the theme in the /img/ folder called logo.png. Deleted or renamed the one that was there and then uploaded my own with the name logo.png- hope this can help others!

katjagry
katjagry Purchased

My contact form still does not work- never had so much trouble with a theme!!

ProfMe

Hi,

we didn’t any problem after the test on mobile platform. You must refer hosting services for mail function. What is your hosting platform ? Windows ? Linux ? Php mail function doesn’t work some hosting for security . We believe that the problem stems from hosting.

Regards.

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 1-2 years

Hi,

A lot of people seem to be having issues with your theme.

I have raised a few issues via email with yourself and have been waiting almost a month for an update now.

If you don’t sort this out soon i wont be using your theme anymore and strongly recommend people avoid you in the future.

I don’t write themes myself but id imagine the number one rule is to take care of the people who buy your theme and give you money for a service and expect that service they paid for. Now currently your theme does not work as per your demo. Please sort out the issues and release an update or provide us with clarification on when an update with the issues fixed will be so we can anticipate and work with what we have for the time being.

Thanks.

ProfMe

Hi,

Sorry for the delay in. We are working on those problems and new futures and deployed new update package in 1-2 week. Thank you for your tolerance. It will be worth the wait.

Regards.

Default-user

When can we expect the update?

ProfMe

Hi,

We are think in this weekend.

Regards.

Default-user

Hi, just checked for the update and there is still nothing available.

  • Bought between 10 and 49 items
  • Has been a member for 6-7 years
jadi4100 Purchased

Glad to hear the issues are being dealt with. Currently I cannot seem to add a link to the sliders via Theme options? I have entered a valid link but i see no additional button/hyperlink on the front page slider…Could you also explain how to set up the contact form etc? I have entered the long & lat for the map but it doesn’t show me the marker as I would expect using google maps. Can this be solved? Thanks

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
panaks Purchased

Ok i just brought this theme and I am having issues with the video background. It does not work. can someone help me out?

I tried adding a video background and all I see is white background. What am I doing wrong?

Default-user
panaks Purchased

I see the video background is only for youtube not vimeo right?

Default-user
panaks Purchased

scratch that it doesn’t work with anyone of them. When set it just shows a white screen on the background. Help???

ProfMe

Hi,

You can use just youtube video for background.

Regards.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
ecodbr Purchased

Can you guys allow to have descriptions, tittles and/or categories in the pictures posted on the galleries? and allow different galleries? maybe even having a video gallery?

THANKS!

ProfMe

Hi,

This is not possible now, But we can support this future in next update.

Regards.

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
aydiat Purchased

Hi,

Awesome work on the Theme, Loved it. I just purchased it.

I was wondering if you have a forum to get answers to the questions I have ? I have a couple of them and would appreciate some help.

1. Can i remove the place holder (BOX) behind my logo ? I dont want a BG Color, just my logo Plain.

2. Can I reduce the size of the place holders for the menu text ? Its kind of big. I want those boxes smaller

3. Where is the CSS Style sheet ? In the Wordprerss theme editor, the style sheet has no data, just some comments on the theme. I would love to see the CSS Style sheet and make some changes. Where have you placed it ?

Other than in here, how else can i reach you to get some quick fixes ?

Thank you once again. Regards Sash

Default-user
aydiat Purchased

I found the css style sheet ! need help with the rest though. Also the Video doesnot load like @panaks has mentioned. Not even in the regular pages. It just turns out to be a Blank spot , Please HELP !

ProfMe

Hi,

1. Could you please copy/paste code below to css file.

.logo { background: none !important; }

2. You are must change with and height property. First, you are change with property in bootstrap.css file at 221 line. You can see code below.

.menuItem { width: 120px; min-height: 120px; margin-left: 5px; }

And for change height property, you are must change code below in bootstrap.css file again. (line 223)

.menuItem > a { height: 96px; font-size: 15px; }

Regards.

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
aydiat Purchased

On a mobile device, why is it that the home page slider does not show the Text on the tabs ?

ProfMe

Hi,

Yes we are hide these areas.

Regards.

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years

Hello,

How can I embed vimeo video? I have only succeded with Youtube.

Thanks

Default-user

Hellooo

Default-user

Hellllooooooo

ProfMe

Hi,

You can embed vimeo video with using Page Builder on new create post and page sections.

We have added in this wise. You can see this link -> http://profmedns.com/Theme/Shot-WP/?page_id=205

Also, could you please watching videos below http://www.screenr.com/WvhH http://www.screenr.com/rvhH

Regards.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Very nice theme! Got a couple of questions for ya:

1. How do you change the Google Web Font? 2. In Appearance >> Theme Options >> Background, the Pattern Select option does not work and the pattern thumbnails are broken links.

Thanks

ProfMe

Hi,

1. Google Font choice haven’t in Shot options panel. But, you can change google font in header.php. 2. Yes you are right. We have resolved this problem. and we’ll send new update package.

Regards.

  • Bought between 100 and 499 items
  • Germany
  • Has been a member for 3-4 years

Very nice theme, added it to my bookmarks.

I tested the preview and I am missing some features like photo albums, fonts. Maybe will buy a later version of this.

ProfMe

Hi,

Yes, nice idea. We are thinking Nextgen Gallery implementation for Photo Album, Gallery etc.

Regards.

  • Bought between 500 and 999 items
  • Exclusive Author
  • Has been a member for 5-6 years
  • Israel
  • Referred between 1 and 9 users
  • Sold between 1 000 and 5 000 dollars

Briliant Theme !

I got an issue with the video background. it seems it is not always loading. and when it’s not loading, I get blank white background. Could you help fix it? This is the code I insert in the background video code: BAwkBp5kspY (and of course I’m selecting Video as background type).

http://neutrinoteam.com/clients/bluebeach.co.il/

Many thanks. :)

NeutrinoTeam

I found that on the first load – the video works. If you hit refresh, it doesn’t. Need a fix here. and one more question, is there a way to change the code to force HD video ?

Many thanks

ProfMe

Hi,

Oh yes i can see, did you try another video ?

Regards.

NeutrinoTeam

of course. Buy I found that it happens in your demo too… try refresh couple of times. I think the jQuery plugin you are using to show it – is not the best.

NeutrinoTeam

Hello ?? Could you post a reply / fix. It’s been 5 days already.

NeutrinoTeam

N.M .. had to fix it myself. You should get rid of tubular jquery, it has some issues. I’ve replaced it with http://wordpress.org/plugins/wpmbytplayer/

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Hello, can i ad a video in the portfolio or gallery page ? Thanks !

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