An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Author support for this item

The author of this item, ProfMe, will respond to buyers’ questions and provide limited support through the following contact form.

Additional information from ProfMe:

Support for my items includes:
  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues
  • Providing updates to ensure compatibility with new software versions
Item support does not include:
  • Customization and installation services
  • Support for third party software and plug-ins

Please sign in to contact this author.

Common WordPress Installation Issues

Missing style sheet error when installing the theme

A common issue that can occur with users new to installing WordPress themes is a “Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.

Frequently Asked Questions

How can i add multiple gallery ?

First, you must add gallery item.

New Gallery Item

Go to admin panel. Click Add New link under the Gallery menu at left side section. Fill the Title and Select the Featured Image and Category. Click Save button.

Gallery Template

Go to admin panel. Click Add New link under the Pages menu at the left side section. Fill the Title. Change page template at right side. Select column type and category. Click Save button.

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Envato Support.

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