1672 comments found

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Malta
ryn_90 Purchased

Is it possible to have the Home Page Template for all the pages, rather than just the homepage?

FRESHFACE

Hi there!

I’m afraid that requires customization that cannot be handled by the free support here, sorry!

Thanks and cheers! :)
— Melanie

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ryn_90
ryn_90 Purchased

Thanks for your comment, how would I go about changing just the ‘Fullwidth’ Template then, I would like to reduce some height from the ‘into-wrapper’ div.

FRESHFACE

Hi there!

The height of the intro wrapper is mainly influenced by the padding of its h2. You can find this padding value in style.css line 214

.intro_page h2 { color: white; font-size: 36px; padding: 50px 0 24px 50px; line-height: 30px; }

Thanks and cheers! :)
— Melanie

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  • Has been a member for 1-2 years

how can i use the Take a Tour generator?

FRESHFACE

Hi there!

Please post back from the account you purchased this item from.

Thanks and cheers! :)
— Melanie

SUPPORT TOOLS:

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
JimLouis Purchased

I have had so many problems with this theme, it is not worth the time for a new Worpress user, or little understanding of PHP like myself.

  • Australia
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi Melanie;

Great theme!

I plan to re-do my site shortly. Is there any plan for a new release I should wait for?

FRESHFACE

Hi there!

Thanks, I will forward the nice words to the developers :) There’s no new update scheduled at the moment, feel free to start working :)

Thanks and cheers :)
— Melanie

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello, I just purchased the theme and the header is all off. I am running the latest version of wordpress. I am assuming it works with the Showtime theme.

I do not want to post my url here is there another way?

Thanks

FRESHFACE

Hi there!

Without seeing your website it’s impossible to help. I can only assume you did not remove the widgets from the first widgetized area in Dashboard > Appearance > Widgets. Try that or show me your website :)

Thanks and cheers :)
— Melanie

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Exactly right. I forgot to remove widgets.. Done and all is good.

Thanks

FRESHFACE

Hi there!

Great stuff :) For future replies, please use the “Reply” button instead of starting a new comment so I can keep track of your comment history.

Thanks and cheers! :)
— Melanie

SUPPORT TOOLS:

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

How do I get the picture that is in a blog post not to show up for a second time at the top of the post. Is there a way to turn off that feature all together?

FRESHFACE

Hi there!

You could turn that off by going to single.php and removing this part of the code: http://pastie.org/5521211 you find it in line 118/119/120.

Thanks and cheers! :)
— Melanie

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Default-user

I can’t find the file single.php where is that located?

FRESHFACE

Hi there!

single.php is located in the root of the directory

Thanks and cheers! :)
— Melanie

SUPPORT TOOLS:

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Another thing I Just noticed. The add media button isn’t working on the post.

FRESHFACE

Hi there!

Feel free to let me know your wp-admin login details via my signature and I gladly take a look!

Thanks and cheers! :)
— Melanie

SUPPORT TOOLS:

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
DavidWoh Purchased

How to set a page to the main page? (Wide)?

I’m not very experienced :P

FRESHFACE

Hi there!

I assume you want a full width layout to be the homepage of your WordPress website?

For that you

  1. Create a page in Dashboard > Pages > Add New
  2. Choose the Fullwidth Layout in the right sidebar of the page edit view > Page Templates
  3. Publish
  4. Head over to Dashboard > Settings > Reading and choose this page to be the homepage, and another page to be the blog page
  5. Save

Let me know if that helps! If not, you can always attach your wp-admin login details via my signature link and post back the ID you get so I can take a look at what might be missing :)

Thanks and cheers! :)
— Melanie

SUPPORT TOOLS:

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
whardson Purchased

I cannot get the slider to show up on my homepage, I did the whole set homepage thing up but it will not show

FRESHFACE

Hi,

could you please let us know your website URL, wp-admin and FTP login details via this form: http://www.bit.ly/Ob9nKD and let me know the ID of the submission? I gladly take a look!

Cheers

Default-user
whardson Purchased

okay sure

FRESHFACE

Hi there!

… so?

Thanks and cheers! :)
— Melanie

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Default-user
whardson Purchased

Post ID: 1165

FRESHFACE

Hi there!

The login details are not working.

Thanks and cheers! :)
— Melanie

SUPPORT TOOLS:

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
whardson Purchased

Post ID: 1165

FRESHFACE

Hi there!

Please reply to the comment we are discussing on instead of opening a new comment – so I can keep track of the history.

Thanks and cheers! :)
— Melanie

SUPPORT TOOLS:

Default-user
whardson Purchased

Post ID: 1165

FRESHFACE

Hi there!

No, please post your login ID to the post where you actually described the problem!

Thanks and cheers! :)
— Melanie

SUPPORT TOOLS:

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
whardson Purchased

Where is the comment. I sent you the POST ID and all of the required information

FRESHFACE

Hi there!

Please find the FIRST comment you opened about your issue, the one where I asked for your login details. Then click REPLY on that comment and tell me the submission ID :)

Thanks and cheers! :)
— Melanie

SUPPORT TOOLS:

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 1-2 years
  • United States

One of my friends bought me this theme for my birthday. I just activated it, but it looks all messed up. Something isn’t right. And it’s not a plugin issue because I haven’t installed any plugins yet, I just installed the domain.

To view my site that is experiencing the problem, visit http://web.discoveringdaylight.com/

FRESHFACE

Hi there!

Please post back from the account that purchased the item so we can verify the purchase in order to entitle you for the free support. Happy birthday :)

Thanks and cheers! :)
— Melanie

SUPPORT TOOLS:

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
whardson Purchased

okay I sent you all the details to fix my slider issue and no response

FRESHFACE

Hi there!

Please reply to the comment of the initial discussion so I can track our discussion history. Do not open new comments!

Thanks and cheers! :)
— Melanie

SUPPORT TOOLS:

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 1-2 years
  • United States

I’m still waiting for a reply too

FRESHFACE

Hi there!

First off, allow up to 48 hours for response – we are human too, you know and probably live in different time zones. Then post your reply to the comment you started the discussion with, do not open new comments for the same topic please.

Thanks and cheers! :)
— Melanie

SUPPORT TOOLS:

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
whardson Purchased

This is really frustrating. The login details (FTP) that I sent you do work. I just checked them. Please figure out way to communicate to you directly so we can get this fixed.

FRESHFACE

Hi there!

Please reply to the comment of the initial discussion so I can track our discussion history. Do not open new comments!

Thanks and cheers! :)
— Melanie

SUPPORT TOOLS:

FRESHFACE

Hi there!

Please reply to the comment of the initial discussion so I can track our discussion history. Do not open new comments!

Thanks and cheers! :)
— Melanie

SUPPORT TOOLS:

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
whardson Purchased

Here is the new post ID: 1170

FRESHFACE

Hi there!

Please reply to the comment of the initial discussion so I can track our discussion history. Do not open new comments!

Thanks and cheers! :)
— Melanie

SUPPORT TOOLS:

Default-user
whardson Purchased

I keep on starting a new thread because no one answers any other way.

FRESHFACE

Hi there!

If you still need help please post to your original comment. Opening new comments will not result in faster response. We response when we’re online :)

Thanks and cheers! :)
— Melanie

SUPPORT TOOLS:

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

The images do not appear on the slide. Have you changed the permission on the folder “cache”. What should I do?

FRESHFACE

Hi there!

Change the permission on the folders “script” and “cache” to 755. The file timthumb.php needs to be 755 too.

Thanks and cheers! :)
— Melanie

SUPPORT TOOLS:

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
whardson Purchased

I still have to received any help. it has been 5 days

FRESHFACE

Hi there!

I’m sorry for delay through christmas. Could you please post your answer again, or just use the reply feature by this comment, so we can solve your problem asap?

Thanks and cheers! :)
— Melanie

SUPPORT TOOLS:

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
whardson Purchased

Basically, my slider is not showing up at all

FRESHFACE

Hi there!

Please send us your website url, and better would be a wp login through the tools located in my signature :)

Thanks and cheers! :)
— Melanie

SUPPORT TOOLS:

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