1689 comments found

Hi,

I find it very difficult to upload images and make website look very similar to what it looks in the demo.

Can you also include the content of the demo website in the package that we purchase?

Hello,

Are you guys scheduled to come out with a new release of this Theme? If i purchase it…how long can i get the upgrades to newer version?

thanks very much!

oridjinn Purchased

I have purchased the theme and am working on updating the homepage. I have run into a problem with your homepage column set up. So when you say however many widgets you want on the homepage you are basically saying how many columns there will be, correct? So would it be possible to have a full width of text on one row, have a 2/3 width set of text on a second along with a 1/3 width size widget on that same row? Or are all widths on the home page fixed to the amount of columns you chose.

What I am getting at is, is this a possible design with your template, without doing a crazy amount of editing to the php? http://indyitprofessionals.com/hotelvanities/wp-content/uploads/2013/02/draft_7.jpg
FRESHFACE

Hi there!

I will need your WP and FTP login, please use the tools located in my signature. Then I’ll do this customization for you for free :)

Thanks and cheers! :)
— FreshFace

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Default-user
oridjinn Purchased

1274

Thank you so much freshface!

Default-user
oridjinn Purchased

Hey freshface Have you had a chance to update the template?

Anni17 Purchased

Hi, I purchased your theme and it’s beautiful and perfect for my clients needs. However I have 2 problems that I was hoping you could help me with. 1) I can’t change the size of the slider to 960×400 2) The hover on navigation is acting weird and I can’t fix it

Please help me Thanks

FRESHFACE

Hi there!

Answered

Thanks and cheers! :)
— FreshFace

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Anni17 Purchased

Sorry forgot the link, here it is: http://ninoferretti.com/

FRESHFACE

Hi there!

Answered

Thanks and cheers! :)
— FreshFace

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Anni17 Purchased

Please disregard my last two comments, I figured it out. Thanks

FRESHFACE

Hi there!

Again sorry for late response, and we are really happy to hear that.

Thanks and cheers! :)
— FreshFace

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Hello,

I seem to have run into a problem with the menu. I have a fresh instal of ver 3.3 and WP ver.3.5.1

The Wp menu manager says the template supports 0 menus. Any advice?

mannystef Purchased

Is there a way to add the security question on the footer contact form? I like this area to have a contact form as most contact us from it but so do about 50 spams a day.

FRESHFACE

Hi there!

We are working on upgrading showtime into our new framework This issue will be solved. Update will be out in few days. Sorry for any inconveniences and thank you for your patience

Thanks and cheers! :)
— FreshFace

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Anni17 Purchased

Hi, me again. How can I get rid of security question on contact page?

Hi Freshface,

I have purchased the theme but when I upload the zip file to my wp domain, it tells me that it’s missing the style.css and the index.php files. Can you sent them to me?

Looking forward to get the site up and running with your theme!

Thanks,

Hans

FRESHFACE

Hi there!

It seems like you uploaded the whole packaged downloaded from themeforest. Could you please unpack the package and upload only the theme?

Thanks and cheers! :)
— FreshFace

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Default-user

yes, this is true and now it works like a charm. Wow, your quick reply is so much appreciated!! :) 5 star rating is yours!!

FRESHFACE

Hi there!

thank you very much, we really appreciate it. Feel free to contact us in case of any questions or problems.

Thanks and cheers! :)
— FreshFace

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ryn_90 Purchased

Hi,

My FreshPanel is not working correctly, I tried to change the logo and the ‘Slider’ and ‘Call to Action’ areas got mixed up. I now, cannot change these, nor save the logo. Please get back to me asap.

http://dive.ryansammut.com/

/Ryan

FRESHFACE

Hi there!

I just changed your logo and slider to freshcubes without problems. Could you please tell me if its ok now ? Because I’m unable to identify any problems :)

Thanks and cheers! :)
—freshface

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ryn_90
ryn_90 Purchased

I tried updating again through Google Chrome, and it got screwed up. I now tried within IE and it works. Is there a known compatibility issue with the Fresh Panel. Having said that, I had also tried with Firefox and had the same issue.

This is very strange. I use WordPress a lot, have 10+ WordPress sites and never has this happened.

FRESHFACE

Hi there!

Wow this is really weird. I used chrome on osx and it worked fine. Anyway we are working on a new update without freshpanel which will be ready soon.

Thanks and cheers! :)
—freshface

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Hi!

The documentation tells me to upload the plugin Wicket Twitter Widget but I cannot find that plugin. Have they changed their name?

Thanks!

Hans

I am having a problem adding some text on the default page which in this case the homepage – need to add a few images and text just below the slides. Can anyone help me?

nickth Purchased

I want the category page to be: - Full width, not with the sidebar - Display blog post excepts only, not the full post

How do I do that?

I’ve been able to comment out the sidebar, just need to turn the full post into excerpts. Or maybe there’s an easier way?

nickth Purchased

When I change blog posts to full-width, they keep automatically reverting back to non-full width, No. This doesn’t happen right away, but it shortly after does after I play around with the blog some more. This is really annoying. Why’s it do this? How can I fix it?

ariquelmy Purchased

My gallery is not working correctly. It is correct on the first page I installed it: http://gronquistcic.com/specialty-applications

But notice on the second page: http://gronquistcic.com/coating_inspections it is at the bottom even though I inserted in the middle, after the words “Please contact us for a free consultation”. Also, when the corner arrow is clicked, the image doesn’t get much bigger like in the first gallery, and it seems to have a gallery within a gallery. Please help.

funberlin Purchased

Aloha, I purchased the v 3.3 theme and it is running on the latest WP version for a client who had installed an old version. While I matched most of the design the client had in his old showtime theme version the new one has a delayed loading time with white between the pages loads. Is there something I am missing out why the old them loads pages faster and without that whitespace?

Hi Fresh Face!,

Great theme. On the tour section I would like to add a url into the tour_nav. That is pretty easy, but I would like it to link to an external page rather than move the tour along.

What do I need to achieve this?

Thanks

Tony

FRESHFACE

Hi there!

I’m afraid that these links are hard-coded with the javascript, so you would have to change the javascript files. Do you need that really hard ? If yes, please send me your FTP and I’ll do this for you.

Thanks and cheers! :)
—freshface

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Default-user

Hi Freshface, So sorry I thought I replied to this. I have found another way around it and have used that. Thanks for your offer of help anyway :)

FRESHFACE

Hi there!

I’m really glad to hear that :) Feel free to contact us in case of any questions or problems :)

Thanks and cheers! :)
—freshface

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ariquelmy Purchased

Freshface, I posted this issue yesterday, could you advise as to how to fix it, please? My gallery is not working correctly. It is correct on the first page I installed it: http://gronquistcic.com/specialty-applications But notice on the second page: http://gronquistcic.com/coating_inspections it is at the bottom even though I inserted in the middle, after the words “Please contact us for a free consultation”. Also, when the corner arrow is clicked, the image doesn’t get much bigger like in the first gallery, and it seems to have a gallery within a gallery. Please help.

FRESHFACE

Hi there!

I’m really sorry for delay. Please send me your WP login and I’ll take a look.

Thanks and cheers! :)
—freshface

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nickth Purchased

Why does this theme REMOVE shortcodes from Pages? It’s bloddy annoying! It seems to be enabled only for widgets. Why would you do such a thing? Let user be in control. How do I turn off this stupidity?

FRESHFACE

Hi there!

Sorry for delay. So I checked it again, and when I insert gallery shortcode, it’s automatically removed from the editor by some javacsript. This javascript is not a part of a showtime theme, but one of your plugins. Could you please try to de-activate these plugins one by one, and thus find which one is causing the problems ?

Thanks and cheers! :)
—freshface

SUPPORT TOOLS:

Default-user
nickth Purchased

Hi,

It appears that TinyMCE Valid Elements is removing the Gallery shortcode, yet as I mentioned, it leaves the nggallery shortcode. That’s fricking annoying. Why would it remove the main gallery shortcode and not the nggallery one? Can you fix this? I tried adding gallery to TinyMCE Valid Elements, but I guess shortcodes don’t work with it.

FRESHFACE

Hi there!

I’m sorry but this is not caused by our showtime theme, so I’m afraid I cant do much with it

Thanks and cheers! :)
—freshface

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