1701 comments found

Indexnet Purchased

good afternoon

I have a problem where my description field does not stay saved. every update it’s gone and I have to replace.

what should I do?

thank you now

FRESHFACE

Hi there!

Please send me your WP login and describe where are you experiencing this problem, or what description field do you have on mind exactly :)

Thanks and cheers! :)
—freshface

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Hi there,

I too am having the same issue with the description for the pages missing. It has all of a sudden just gone on every page that I have.

Is there a fix?

Thanks

Tony

FRESHFACE

Hi there!

No, the last step in the tools is a message to copy the generated ID here, so we can connect it with your question and answer it properly :)

So please re-send me these credentials and copy the generated ID here, and I’ll do my best to fix it asap :)

Thanks and cheers! :)
—freshface

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Default-user

Sorry didnt see that bit :)

This is from the form 1443

FRESHFACE

Hi there!

I checked your website and all the page descriptions are simply gone. Most probably it has something to do with your installed plugins, I’m not sure since a never saw this issue before. Anyway I’m sorry, but the descriptions were deleted, so you will have to fill them again

Thanks and cheers! :)
—freshface

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Hello,

Dose this theme have a sample data xml file?

FRESHFACE

Hi there!

There should be the XML file in the package. If there is not, send me your email, I’ll send your WP login.

Thanks and cheers! :)
—freshface

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sk8te4u Purchased

Hey Freshface,

is there an option to get an Phone number under the “Keywords” field??? Love your Theme but I don`t know how to do that :(

The Url is: http://www.triplec.net.au/

Thanks!!!

FRESHFACE

Hi there!

send me your FTP login and I’ll do this for you

Thanks and cheers! :)
—freshface

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KingPinX Purchased

Hi how can I add a horizontal nav menu across the top? since the WP menu shows this theme has 0 menu locations. thank you.

Default-user
KingPinX Purchased

Is there a way to add dropdowns? I have a main product page + a dozen sub products each with their own page, it would be very crowded to add them all to main bar. thank you.

FRESHFACE

Hi there!

Yes, simply add dropdowns to your menu manager. This girl Shelly, with nice haircut, could help you :)

http://www.youtube.com/watch?v=k81RaIcAc7U

Thanks and cheers! :)
—freshface

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KingPinX Purchased

thank you :)

how can i add fields to the contact form?

FRESHFACE

Hi there!

You will have to edit contact.php. Add the field to the HTML print and don’t forget to add the field also in the PHP code where is the email sent.

Thanks and cheers! :)
—freshface

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demo not working?!?

FRESHFACE

Hi there!

Thank you for noticing us, checked the demo and it’s working. Most probably it was temporary server takedown (it can happen and it lasts few minutes )

Thanks and cheers! :)
—freshface

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susanv09 Purchased

What size are the images supposed to be to get the slider to show up?

Thanks

FRESHFACE

Hi there!

You wrote you solved it in another thread :)

Thanks and cheers! :)
—freshface

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susanv09 Purchased

I can’t get my home page widgets to show up. I installed the theme when I already had pages set up. When it was activated all my pages were on the left side in a navbar looking box. Now that I have created a menu and added the navbar at the top, there is still a navbar whitish looking box on the left hand side that I can not get rid of, I am thinking that is what is preventing the homepage widgets from showing up as well.

Hope this makes sense, basically there is a white box on the left hand side of my home page that I can not get rid of.

Also, I would like to know what size the images are supposed to be for the slider, I can not get the slider to show up as well. Already added the images and went to freshpanel and activated the slider from there, however, nothing is showing up.

Once I get these issues resolved, I think I will have most of my site set up besides some minor customization tweeks.

Thanks

FRESHFACE

Hi there!

Please send me your WP login, I’ll take a look.

Thanks and cheers! :)
—freshface

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susanv09 Purchased

I believe I got everything to work.

Thanks

FRESHFACE

Hi there!

I’m really happy to hear that. Feel free to contact me in case of any questions or problems.

Thanks and cheers! :)
—freshface

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how do i get rid of the the Leave a Comment box at the bottom of the page?

FRESHFACE

Hi there!

Disable comments in Post / Page settings -> Screen Options ( Top Right corner ) -> Discussion. After clicking this button, there will appear a box with settings UNDER the editor. You can enable / disable discussion here.

Thanks and cheers! :)
—freshface

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ps3home Purchased

Hi, I purchased theme. Im confused with the following:

1) How do I add the menu? Where i’d normally add menu says this theme dosent have menu.

2) How to get slider to show slides? Currently I can’t get my slides to show.

Thanks

FRESHFACE

Hi there!

1.) Appearance -> Widgets. Insert custom menu widget to “Navigation” sidebar

2.) Slides should be shown automatically. If this won’t work, just send me your WP login and I’ll take a look.

Thanks and cheers! :)
—freshface

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susanv09 Purchased

I have a question, how can I change the information on the home page widget that says “see complete portfolio” and the message on the button that says “Learn More” to say something else?

I can’t seem to find out how to do this.

Any advice would be appreciated.

Thanks

FRESHFACE

Hi there!

I tried to locate the “see complete portfolio” In our Showtime Theme, but I wasn’t able to find it. Could you please point me with url or a screenshot, what you have on your mind?

Thanks and cheers! :)
—freshface

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Hello FreshFace, I’ve purchased the theme from Themeforest but cannot find the sample data XML. Can you send me this data so I can see some examples of pages?

1471

dhanjot Purchased

Hi Freshface,

I’m hoping you can help me with the issue I’m having, it has to do with the title on the blog page, which is not the homepage.

Is there any way I can change the title that appears on the blog page (or “posts page” as I understand it’s called) to be something different than the title of the website?

My page is at http://musiquest.la and the blog page is called “News.” I would like for the large title near the top of the page to read “News” or “Music Industry News” instead of the Site Title (Which is set in Settings -> General Settinga -> Site Title) as it is at present.

Hopefully I wont have to change the title of the website to make my blog page appear the way I want.

Hope you can help, thanks in advance!

FRESHFACE

Hi there!

There is a simple code. When you are on homepage, it will automatically show the name of your site. Otherwise it will show category title.

It’s editable in category.php, lines 51-60

Thanks and cheers! :)
—freshface

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dhanjot Purchased

That did it! Thank you very much, Freshface!!! :)

FRESHFACE

Hi there!

I’m glad you fixed it. Feel free to contact us in case of any questions or problems.

Thanks and cheers! :)
—freshface

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Hey notice an issue, if theme viewed in half screen (as in dragging the window to a side in new windows, or SMARTPHONES) their is a large section of white going down where the side colors stop and its blank with a bit of the light from blue banner showing over it.

Additionally, is the blue button from homepage a shortcode in the theme or only for homepage?

FRESHFACE

Hi there!

1) That seems to be a browser issue but it can easily be fixed by adding this line of code into your CSS:

body { min-width: 990px; }

2) I am sorry, but it is only available on the homepage

Thanks and cheers! :)

KingPinX Purchased

Just released i posted as Mstep and not with purchased account. But here is what i need help with if possible.

  • Custom slider- i would like to install a custom slider but have the size of the top blue same as with you “home” style and without the page title. How would i go about doing that?
  • ISSUE- the pages width seems to be coded in a way where if its view under the maximum resolution or on a smartphone the themes color stops at a point, lets say 90% width and there is a white background. Additionally, the white/blue lights for the banner continue over the white. Any fix’s?
ty for support
FRESHFACE

Hi there!

1) You would need to find a div called “intro_home” in the source code which contains the slider and title above it. Then paste there your new slider code instead. Then you might need to adjust some CSS to make it fit like you own – if you would need a little help with this, I would need to see it once you put your new slider there to be able to help you more.

2) That seems to be a browser issue but it can easily be fixed by adding this line of code into your CSS:

body { min-width: 990px; }

Thanks and cheers! :)

dhanjot Purchased

Hello once again Freshface,

I have one more (hopefully final) question if I may….

Is there any way I can change the text in the search box from “Enter Keywords…” to something else?

(I think this has already been asked, but after browsing through 25 or so pages of the forum and not findng the post, I got a too much of a headache, sorry ;)

FRESHFACE

Hi there!

You sad above that it has been solved

Thanks and cheers! :)
—freshface

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dhanjot Purchased

Please disregard above comment. Figured it out :)

FRESHFACE

Hi there!

I’m glad to hear that. Feel free to contact us in case of problems or questions.

Thanks and cheers! :)
—freshface

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Hey its me and kingpinx sorry but any news on the question asked last night? Sorry just need to solve this fast

FRESHFACE

Hi there!

I am really sorry about the delay. I have just replied to your previous comments with answers. Please let me know if you will need more help.

Thanks and cheers! :)

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