1684 comments found

  • Exclusive Author
  • Canada
  • Has been a member for 5-6 years
  • Bought between 50 and 99 items
  • Referred between 1 and 9 users
batsirai Purchased

I see this issue has come up before:

TimThumb!

Homepage slider: ensurall.ca

The slider will not show the images: eg: http://ensurall.ca/wp-content/themes/showtime_v3.3/scripts/timthumb.php?src=http://ensurall.ca/images/slider_images/mechanic.jpg&w=960&h=360&zc=1

The image is there: http://ensurall.ca/images/slider_images/mechanic.jpg

And the timthumb script is updated.

You told another person it was a hosting issue . What should I ask my host – they will say its a scripy/plugin issue.

Help.

FRESHFACE

Hi there!

I am sorry for my late reply, I am currently on a summer vacation. Seems like you figured it out with your host already. Could you please share the solution here so others with the same issue might benefit from your experience?

Thanks and cheers!  :)
—freshface

SUPPORT TOOLS

HIRE US
  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
TheKnown Purchased

Is it possible to embed a YouTube video inside the homepage slider? I figured it’s not an option with the panel settings. It probably requires custom coding.

Can you let me know how? Or can I hire you to do it for me?

FRESHFACE

Hi there!

Video is supported only in lightbox ( after clicking). I would love to help you, but we are now overwhelmed with work on our another items :(

Thanks and cheers! :)
—freshface

SUPPORT TOOLS

HIRE US
  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Question about searching for images… The function was working well on the site last week. could use the search bar and images would load along with any posts that matched. (example: 1656 would pull up images and posts)

This week all i get is a 404 error page?

also wondering how to make the 404 error page have sidebar navigation and not link the “logo” to the subfolder homepage, but the homepage that is currently active?

please check blackforestltd.com for the issues I am referring to. Thank you so much for the help

FRESHFACE

Hi there!

Please could you be mored descriptive about “searching wp images” ? I dont know what to imagine under this term.

I also visited your site and wasn’t able to recognise any errors. Could you please send me directly the url where the problems appears ?

Thanks and cheers! :)
—freshface

SUPPORT TOOLS

HIRE US
Default-user

The url is blackforestltd.com

for searching images, just try to search for 1656 using the search feature in the upper right of the page.

This should bring up any rings that are named 1656 but only brings up a 404 error page?

That 404 error page is just a blank template and I would like that to have the navigation on the left side and the logo link to the original home page, not /wp as it does now. How would I do that?

hope that helps. Thanks so much for any help you can offer =)

FRESHFACE

Hi there!

Ahh I now got it, could you please send me your FTP and WP login ? I’ll investigate it more closely

Thanks and cheers! :)
—freshface

SUPPORT TOOLS

HIRE US
Default-user

Sent that…said to copy 1563 to the post

FRESHFACE

Hi there!

I found the problem, it has something to do with peramlinks. When I changed them to / category / postname /, it works. When I changed it back to / postname /, it does not work. Anyway I think the problem could be with one of your plugins. Could you please try to de-activate them and tell me if it works ?

Thanks and cheers! :)
—freshface

SUPPORT TOOLS

HIRE US
Default-user

That is great. Thank you so much…

can you tell me what or if something changed with the most recent update???? the site is set up under a subfolder /wp but doesn’t use the /wp in the actual addresses. (example: http://blackforestltd.com/custom-rings)

the site search pages used to pull up with a subnavigation on the left side…no longer there. Also the logo used to link to the homepage (blackforestltd.com) and now links to (blackforestltd.com/wp) a page that does not exist.

can you tell me anything about fixing any of this?

Thanks so much for your help

Default-user

still wondering about how to change the logo to link to the actual homepage (blackforestltd.com) rather than the subfolder of (website/wp).

any help you could give is greatly appreciated. Thank you for the great support!

FRESHFACE

Hi there!

1.) Logo could be changed here in hedaer.php
<a href="<?php echo get_bloginfo('url');?>"><img src="<?php echo get_option('st_head_logo'); ?>" alt="<?php bloginfo('name'); ?>" /></a>

2.) I didn’t made any heavy changes, i only reseted the permalinks

Thanks and cheers! :)
—freshface

SUPPORT TOOLS

HIRE US
Default-user

OK. Thank you very much for the info. I’ll change that for #1….

should I make a new header.php file in the subtheme folder and just put that changed line on the file??? that way with updates it will stay the same link????

also do I just type in the whole address to replace the ( ‘url’ ) spot or do i replace everything between the < > symbols???

thanks so much for your help. you guys are awesome! =)

FRESHFACE

Hi there!

Simply replace this:
<?php echo get_bloginfo('url');?>

with direct URL like http://yourwebsite.com

Also you can do it directly in the parent theme’s header.php or, in child theme header.php, it doesn’t matter that much. But I would recommend you to do it in the child theme, since would be easier to install upgrades.

Thanks and cheers! :)
—freshface

SUPPORT TOOLS

HIRE US
Default-user

not going to leave it up…have to get the site working again, but I changed the area you suggested in the header.php file and then uploaded it to the child theme folder. (there was no header.php file there before) here is what I get????

Warning: require(cufon_changer.php) [function.require]: failed to open stream: No such file or directory in /home/content/26/3090326/html/wp/wp-content/themes/BlackForest/header.php on line 31

Fatal error: require() [function.require]: Failed opening required ‘cufon_changer.php’ (include_path=’.:/usr/local/php5_3/lib/php’) in /home/content/26/3090326/html/wp/wp-content/themes/BlackForest/header.php on line 31

any ideas what is going on or how to get that line to read the cufon_changer.php file that is in the parent theme folder???

thank you very much

FRESHFACE

Hi there!

Please send me your FTP login, I’ll fix it for you. Sorry for any inconveniences.

Thanks and cheers! :)
—freshface

SUPPORT TOOLS

HIRE US
Default-user

Thank you very much for your help. Sorry I am a newb when it comes to PHP and other code…Your the best!

here is the code: 1672

FRESHFACE

Hi there!

Fixed. Feel free to contact us in case of any questions or problems.

Thanks and cheers! :)
—freshface

SUPPORT TOOLS

HIRE US
  • Exclusive Author
  • Envato Studio (Microlancer) Beta Tester
  • Sold between 100 and 1 000 dollars
  • Has been a member for 3-4 years
  • Bought between 1 and 9 items
Hi freshface,

Do you have any plans on making a responsive theme? and does this theme compatibility with Revolution Slider and Woocommerce? you added more features to your Wise Guys Theme. but Showtime has no more features, no updates. :crying::crying:
I would appreciate if you could add these Features to the next update :)
  • Responsive and mobile friendly
  • compatibility with Revolution Slider
  • Boxed / Wide layouts
  • Image / Pattern / Solid color background
  • Blur / No blur layouts
  • Wise Guys theme gallery is better than Showtime theme gallery.
  • Social Icons with Tooltip as Wise Guys Theme.
  • Pre made pages – Testimonials with customer photos | Offline / Coming soon | Team

Best Regards,
Kushalitha

Kushalitha

still no reply. but you replied to others.. :(

FRESHFACE

Hi Kushalitha!

Thank you for your suggestions. Please note that Showtime has been released 3 years ago and that Wise Guys is a brand new theme – there were no revolution sliders back then, etc. What you are suggesting is a complete revamp and I don’t think we can deliver it now, maybe at some point in the future, we will see.

Thanks and cheers! :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Just a pre-purchase questions. The demo allows you in the menu to switch to different colors. Can you make 5 different pages with 5 different colors?

Thanks in advance!

Digi

FRESHFACE

Hi there!

This behaviour will require to add some conditions into your code, like:

if( is_page( PAGE_ID ) ) {
 echo 'skins/red/red.php';
}

Thanks and cheers! :)
—freshface

SUPPORT TOOLS

HIRE US
  • Bought between 100 and 499 items
  • Has been a member for 4-5 years

Hi there,

On the tabs there is a alt tag that defaults to numbers. Can you tell me how and where to change these to something other than numbers?

Thanks

Tony

FRESHFACE

Hi there!

It’s not possible because this number is used for identifying the content table which should arrive after clicking. Sorry for any inconveniences.

Thanks and cheers! :)
—freshface

SUPPORT TOOLS

HIRE US
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

Can you please tell me if Showtime works and has been tested with mysql5 please.

I’m having problems with the slider not showing on ipad iphone.

Thanks

Cloe

FRESHFACE

Hi there!

Yes it works with mysql5. Could you please send me your website URL, so we can take a look at iphone ?

Thanks and cheers! :)
—freshface

SUPPORT TOOLS

HIRE US
  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
I just installed showtime….I am new to word press. it doesn’t look anything like the sample showtime website…I would like to start with the sliders. Here is how my site looks after installing showtime only https://dl.dropboxusercontent.com/u/90210377/Capture.JPG
FRESHFACE

Hi there!

Please follow our documentation, there is step-by-step tutorial how to start with the theme

Thanks and cheers! :)
—freshface

SUPPORT TOOLS

HIRE US
Default-user
I got the header to work, but the sliders still don’t work. Here are the screenshots of me entering the slider data and then the website…notice no sliders at all, thanks….. https://dl.dropboxusercontent.com/u/90210377/Capture.JPG https://dl.dropboxusercontent.com/u/90210377/Capture1.JPG
FRESHFACE

Hi there!

Please send me your WP login, I’ll take a look.

Thanks and cheers! :)
—freshface

SUPPORT TOOLS

HIRE US
Default-user

1598 i was told to enter that…thanks for looking.

FRESHFACE

Hi there!

I checked your site and it seems like you have installed lot of plugins which are in conflict with showtime theme. Could you please start on a site from scratch and follow our documentation ? Sorry for any inconveniences and thank you for your patience.

Thanks and cheers! :)
—freshface

SUPPORT TOOLS

HIRE US
  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi there! The theme is now bought and am working on setting up the pages. I asked “can you make 5 different pages with 5 different colors?” You replied that I should insert this code code, like:

if (is_page (page_id)) {   echo ‘skins / red / red.php’; } “

But where should it be added? – and it is right that it is “red.php”? I have a page (/ booking) which should use red css. Looking forward to hearing from you! martimmer

FRESHFACE

Hi there!

You should insert this into the header.php, after this line:
$skin_type = get_option('st_color_skin');
the code will looke like this
if( is_page( YOUR_PAGE_ID_MUST_BE_NUMBER ) ) $skin_type='red';
You can find your page ID in WP page editor, in the address bar, when editing the wished page, for example:
post.php?post=19&action=edit

19 is the page ID

Thanks and cheers! :)
—freshface

SUPPORT TOOLS

HIRE US
Default-user

Thanks for the help with the colors. It worked perfect!!

The last thing that I can not figure out is: I have my homepage with 3d slider on and I would like set up subpages with a static slider as in your demo. How do I set up such a subpages with a slider?

Looking forward to hearing from you! martimmer

FRESHFACE

Hi there!

I’m sorry, but subpages with a slider are not supported.

Thanks and cheers! :)
—freshface

SUPPORT TOOLS

HIRE US
  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Is it possible to embed a other wordpress Gallery plugin.? If so, How Regards JannikNielsen

FRESHFACE

Hi there!

Yes it’s possible. I can’t tell you the exact way, since its different from plugin to plugin. Easiest solution would be to choose plugin (for example nextgen gallery) and simply follow their instructions.

Thanks and cheers! :)
—freshface

SUPPORT TOOLS

HIRE US
Default-user

Hi I have bought this plugin : http://codecanyon.net/item/wallgrid-gallery-wordpress-plugin/270895?ref=DOTonPAPER It will not show op in a’ page . I Can make the Gallery, in the page. Please help

FRESHFACE

Hi there!

It’s a 3rd party plugin and we do not have any experience with that. Could you please contact the plugin author ?

Thanks and cheers! :)
—freshface

SUPPORT TOOLS

HIRE US
  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

1604

Fresh start and still having issues with the slider.

FRESHFACE

Hi there!

I set up your homepage, but the problem with images is caused by timthumb script. It’s common used script for resizing images. Could you please ask your hosting provider why is this script not working ? you could provide him this link:

http://theinstituteofputting.com/wp-content/themes/showtime_v3.3/scripts/timthumb.php?src=http://theinstituteofputting.com/wp-content/uploads/2013/08/TPA-white.png&w=960&h=360&zc=1

Thanks and cheers! :)
—freshface

SUPPORT TOOLS

HIRE US
  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I am also having the issues with TimThumb and when I talked to GoDaddy, they insisted it wasn’t an issue on their end. They said all permissions were ok. What exactly should I ask or tell them in order to fix this bug?

FRESHFACE

Hi there!

Please send me your WP login, I’ll take a look.

Thanks and cheers! :)
—freshface

SUPPORT TOOLS

HIRE US
Default-user

Info sent. Thanks for any assistance. ref# 1623

FRESHFACE

Hi there!

I checked your site but I wasn’t able to see any broken images. Could you please point me to the exact url, where I can see this problem ?

Thanks and cheers! :)
—freshface

SUPPORT TOOLS

HIRE US
Default-user

I have updated the site. The header shows an image when set to static, but with the 3d setting, it only shows a transparent image container. Hope this helps. Thank you for your assistance in this issue.

Default-user

Did you have a chance to take a look?

FRESHFACE

Hi there!

Yes I checked it but I never seen this issue before. I’m sorry but since it’s a server-sided script, there is not much I can do for this. Could you please try to post another ticket to the GoDaddy company ?

Thanks and cheers! :)
—freshface

SUPPORT TOOLS

HIRE US
Default-user

I will check again, but they did not know what was causing the problem and assured me that everything was fine on their end. The rotating images on the homepage was the main reason I purchased the theme and neither you nor godaddy has any idea why it does not work. :-(

Default-user

400 Bad Request from TimThumb. is there any work around to this?

FRESHFACE

Hi there!

Only thing that you could do is replace the /scripts/timthumb.php file with this one :

http://timthumb.googlecode.com/svn/trunk/timthumb.php

Thanks and cheers! :)
—freshface

SUPPORT TOOLS

HIRE US
Default-user

SOLUTION!!!! After finally just switching my hosting from Windows to Linux everything seems to be working. I didn’t need to replace timthumb. Thanks for your time.

FRESHFACE

Hi there!

I’m really happy it works, since I was really lost how to help you. Feel free to contact us in case of any questions or problems.

Thanks and cheers! :)
—freshface

SUPPORT TOOLS

HIRE US
  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Hello, The slider doesn’t show the images. I didnt understand what is problem. Please can you help?

FRESHFACE

Hi there!

Please send me your WP login.

Thanks and cheers! :)
—freshface

SUPPORT TOOLS

HIRE US
  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I am looking to purchase your Them, but I am not sure if it can create the slide I want.

I am to create a home page slide with 4-5 big Thumbs (with text and images) either vertical next to the showing slide or vertical under the showing slide, so visitors can click on any Thump box to show it as the main slide. how can I do it with your Them, I tried all your slide at the demo page but couldn’t find this one.

Thank you, Ayman

FRESHFACE

Hi there!

I’m really sorry but your demanded combination is not possible in showtime theme. Anyway we have theme with this slider, which could be found here, but is slightly different from showtime:

http://themeforest.net/item/london-creative-portfolio-blog-wp-theme/70613

Thanks and cheers! :)
—freshface

SUPPORT TOOLS

HIRE US
  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

after updating to the latest wordpress 3.6 I am getting the following error:

Fatal error: Cannot redeclare file_get_html() (previously declared in /home/content/26/3090326/html/wp/wp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/simplehtmldom/simplehtmldom/simple_html_dom.php:71) in /home/content/26/3090326/html/wp/wp-content/plugins/g-auto-hyperlink/lib/simple_html_dom.php on line 80

the only page that is rendering correctly is the home page. please check http://blackforestltd.com/recognition-award-program/corporate-recognition/ to see what I am referring to.

This error happens on all pages other than the home page layout.

any help would be greatly appreciated. thanks

FRESHFACE

Hi there!

The problem is that your plugin “Next Gen Gallery” and “G Auti Hyperlink” are in conflict. You can upgrade both of them and if this wont help, you have to remove one of them.

Thanks and cheers! :)
—freshface

SUPPORT TOOLS

HIRE US
  • Bought between 1 and 9 items
  • Has been a member for 4-5 years

Having an issue with the FreshSlider not showing images anymore in the Showtime 3.3 theme we have installed at ngcdale.com

Starting happening a few weeks ago (might have been about the same time that WordPress 3.6 came out). Here’s the site URL and an example image URL (one of four):

Site: http://ngcdale.com Image: http://ngcdale.com/wp-content/uploads/2011/09/dccop92011.png

I’ve tried all the normal things: deactivating all plugins to check for conflicts, check to be sure TimThumb was updated, changed permissions on photos (tried 755 and 777), removed all images from the slider settings and re-added. No luck.

Any advice? Sounds like others might have had this issue before as well but I don’t see any fixes posted.

Thanks so much!

Dave

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Hi,

Got error on contact us page the map direction. “XML parsing error. Please try again later. API response code: 610”. Please assist, thank you.

FRESHFACE

Hi there!

Please try to de-activate all your plugins, because most probably this error is not caused by our template. If this won’t help, please send me your WP login and I’ll take a look.

Thanks and cheers! :)
—freshface

SUPPORT TOOLS

HIRE US
  • New Zealand
  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 3-4 years

Hi there…Any plans to make this theme responsive? Thanks

FRESHFACE

Hi there!

We tested it on mobile phones and it’s acting well. So we don’t have a plan to make showtime responsive in near future.

Thanks and cheers! :)
—freshface

SUPPORT TOOLS

HIRE US
  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • United Kingdom

Hi I have just purchased your theme and for some reason the 3d slider doesnt show or work on my home screen as well as my logo. Do you know what the problem may be?

Thanks

FRESHFACE

Hi there!

I’m sorry for any inconveniences, please send me your WP login and I’ll take a look.

Thanks and cheers! :)
—freshface

SUPPORT TOOLS

HIRE US
Default-user

Hi, I have sorted that problem however, I am now having problems with the logo because it comes to reducing the file size and uploading an image as my logo header everything on the page stretches out, do you know how I can solve this? Also have you got the code i can alter for “show them your product” title customised with the 3D slider.

Thanks

FRESHFACE

Hi there!

Please send me your WP login and I’ll take a look.

Thanks and cheers! :)
—freshface

SUPPORT TOOLS

HIRE US
  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, I want to buy this theme, but wanted to ask before:

1) Does it support Russian language?

2) Can I use it with qTranslate, will all design elements could be translated? (I want to make it Multilingual En,Ru,Ro)

FRESHFACE

Hi there!

1.) We didn’t tested it, but I think it should not be problem

2.) multi language translations are not supported

Thanks and cheers! :)
—freshface

SUPPORT TOOLS

HIRE US
by
by
by
by
by
by