603 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, I was wondering if there is a way to add additional rows of information in the contact form rather than just name, email and description. Thanks

premitheme

Hi,

This is possible but you will need to hire a WP theme developer to duplicate the contact page template in a child theme, add the needed extra fields and its validation.

The easy way that doesn’t need a theme developer is to install a third party contact form plugin, create the desired fields from scratch and add it to contact page template content ( usually via generated shortcode ) after disabling the built in contact form from the theme options panel.

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • India

I can see that 1.8.4 is out, but when i download and install the theme, it shows 1.8.3, why is this? and with installing the latest version which is 1.8.3 on wordpress 3.9, i am not able to upload a logo, the button simply does not work.

What to do?

christusc

basically i want to know how to download 1.8.4, i am only able to get 1.8.3

christusc

ok i figured it, it was conflicting with some other plugin, now its all working fine, i think you forgot to update your version number in the style.css file

premitheme

Exactly, going to correct it. sorry for the late response.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hello,

I get this error when trying to use the shortcodes:

Uncaught TypeError: undefined is not a function mywebsite/wp-content/themes/showycasenew/functions/shortcodes/send_to_editor.js:338

we are using the latest wp version and showycase 1.8.3. Thoughts on what might fix this would be appreciated.

Thank-you,

Andrew

premitheme

Please open a support ticket here and post your WP admin login info there to check the problem.

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