605 comments found

Hi, I was wondering if there is a way to add additional rows of information in the contact form rather than just name, email and description. Thanks

premitheme

Hi,

This is possible but you will need to hire a WP theme developer to duplicate the contact page template in a child theme, add the needed extra fields and its validation.

The easy way that doesn’t need a theme developer is to install a third party contact form plugin, create the desired fields from scratch and add it to contact page template content ( usually via generated shortcode ) after disabling the built in contact form from the theme options panel.

I can see that 1.8.4 is out, but when i download and install the theme, it shows 1.8.3, why is this? and with installing the latest version which is 1.8.3 on wordpress 3.9, i am not able to upload a logo, the button simply does not work.

What to do?

christusc

basically i want to know how to download 1.8.4, i am only able to get 1.8.3

christusc

ok i figured it, it was conflicting with some other plugin, now its all working fine, i think you forgot to update your version number in the style.css file

premitheme

Exactly, going to correct it. sorry for the late response.

Hello,

I get this error when trying to use the shortcodes:

Uncaught TypeError: undefined is not a function mywebsite/wp-content/themes/showycasenew/functions/shortcodes/send_to_editor.js:338

we are using the latest wp version and showycase 1.8.3. Thoughts on what might fix this would be appreciated.

Thank-you,

Andrew

premitheme

Please open a support ticket here and post your WP admin login info there to check the problem.

Hi, would it be possible for you to send over the Dummy content (even without the images) as I am somewhat new to Wordpress and this would help me along a lot.

premitheme

Start a new support ticket here along with your email and I will send it to you.

dayzi Purchased

This theme is NOT stable. It does NOT provide the support it says it offers, and does NOT WORK well with any solid plugins.

premitheme

Hi dayzi, so sorry for the slow support. I’m working from now to the start of the next week to handle all the pending tickets and I will pick yours shortly.

However, your pending tickets doesn’t talk about any INSTABILITY or INCOMPATIBILITY with solid plugins as you stated above! So I wonder what’s the other problems you have with it other than the portfolio template question that you asked in the tickets, which will mostly be a matter of reading the documentation?

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