619 comments found

koolkids Purchased

Hi, I was wondering if there is a way to add additional rows of information in the contact form rather than just name, email and description. Thanks

premitheme

Hi,

This is possible but you will need to hire a WP theme developer to duplicate the contact page template in a child theme, add the needed extra fields and its validation.

The easy way that doesn’t need a theme developer is to install a third party contact form plugin, create the desired fields from scratch and add it to contact page template content ( usually via generated shortcode ) after disabling the built in contact form from the theme options panel.

I can see that 1.8.4 is out, but when i download and install the theme, it shows 1.8.3, why is this? and with installing the latest version which is 1.8.3 on wordpress 3.9, i am not able to upload a logo, the button simply does not work.

What to do?

christusc

basically i want to know how to download 1.8.4, i am only able to get 1.8.3

christusc

ok i figured it, it was conflicting with some other plugin, now its all working fine, i think you forgot to update your version number in the style.css file

premitheme

Exactly, going to correct it. sorry for the late response.

Hello,

I get this error when trying to use the shortcodes:

Uncaught TypeError: undefined is not a function mywebsite/wp-content/themes/showycasenew/functions/shortcodes/send_to_editor.js:338

we are using the latest wp version and showycase 1.8.3. Thoughts on what might fix this would be appreciated.

Thank-you,

Andrew

premitheme

Please open a support ticket here and post your WP admin login info there to check the problem.

Hi, would it be possible for you to send over the Dummy content (even without the images) as I am somewhat new to Wordpress and this would help me along a lot.

premitheme

Start a new support ticket here along with your email and I will send it to you.

dayzi Purchased

This theme is NOT stable. It does NOT provide the support it says it offers, and does NOT WORK well with any solid plugins.

premitheme

Hi dayzi, so sorry for the slow support. I’m working from now to the start of the next week to handle all the pending tickets and I will pick yours shortly.

However, your pending tickets doesn’t talk about any INSTABILITY or INCOMPATIBILITY with solid plugins as you stated above! So I wonder what’s the other problems you have with it other than the portfolio template question that you asked in the tickets, which will mostly be a matter of reading the documentation?

Are you supporting WP 4.0 with the latest theme? Just wanted to check before I upgrade.

Thanks!

premitheme

Tested without problems, however if you got any feedback let me know.

Hi there,

I have a common problem with the contact page. I work under WP 4.0 and theme 1.8.3 and the contact page shows a sidebar and doesn’t show up the map.

Help requested

PS : I also downloaded the 1.8.4 and my theme is showing 1.8.3. I have desactivated all my plugins (3) but still shows up 1.8.3

Regards

premitheme

Can you open a support ticket here? I will need some private information like WP admin login info to check your settings, so post it in the ticket that you will open. And post a live link to your site there.

premitheme

A theme update in coming to solve the problem. Totally updated map script and new options in it.

I want to ask, if in next time a Responsive version is planned, because we want to relaunch our website.

premitheme

Actually I can’t make a promise. But maybe – just maybe – I will try to add responsiveness features gradually. So no time frame for this, maybe few months, maybe more than year and maybe never!

Jovalen Purchased

Hello, I have the same issue than ramre313 (messages 3 years ago), I would like to have the same “About” page than you (in your example) but when I set it as page model (“About us page” model) I still have the archives and meta widgets in my sidebar. But these widgets are not set in my widgets settings… weird ;) Thank you for your support. Joe

PS : very nice theme

Default-user
Jovalen Purchased

Ok sorry, I’ve found it… was a question of category instead of page set in my menu.

premitheme

Thanks, never mind :)

hello: Sory for my inglish i have a urgent problem, plese can you help me? when I updtate de theme and worpress ( now Y have: showycase-v1.8.5 and 4.0 wordpress) I cant add new preview images ( the button not work) here is the problem: https://www.dropbox.com/s/vgbcjyvuf4v9isf/problem%20add%20preview%20image.jpg?dl=0

mi page is www.digitalv.com.ar/web

tanks you very much

Default-user

the same error happens :(

Default-user

hi! please i need a solution!!!

thank you very much

Default-user
afeniger Purchased

hi! please i need a solution!!!

Hello, I’m having some trouble with my portfolio page. For some reason, when I create an item in Portfolio items it doesn’t show up directly on the portfolio page but rather as a sub-heading of the Portfolio option on the menu. How can i get my portfolio items directly on the portfolio page so that when I click Portfolio they are directly on that page? Website is http://elizabethamanieh.com/

premitheme

In the page edit screen, open “Screen Options” and make sure that “Page Attributes” is checked.

Default-user

Thank you so so much!

premitheme

You’re welcome :)

I´ve updated to 1.8.5 (WP 4.1) without any problems and i like the new Soclal Buttons. Good Work. :)

Kingsfield

Any idea. It would be nice if you could give the same widget sidebar function for the WP Gallery, as is currently the Instagramm and Flickr. Okay. i can use another Plugin for that “ex. NextGen-Gallery” But I don´t want other/more plugins :)

premitheme

Thanks :) Will consider your suggestion in future update if possible.

the same error happens :(

It’s a pitty this theme is not responsive!! I would use it if it was, but it’s not…

premitheme

Sorry for any inconvenience. But it’s a 3 years old theme and nothing in its description refers to responsive features.

So, I can’t see any reason for your negative rating. Taking a bad decision to buy something that don’t fit your needs doesn’t mean that it’s bad. You can ask Envato for a refund in you want, and pay attention to the description and features when you purchase the next time.

ebuzz Purchased

Your demo is broken :)

premitheme

Thanks for informing me. Fixed.

51media Purchased

The demo has been hacked.

premitheme

Thanks for informing me. Fixed.

Hi , I am interested in buying your template. But I can not see it. Says an error

premitheme

It’s fixed now. Thanks for your interest.

Above2nd Purchased

Hi,

I have updated to lates version and also updated WP. After update only HP didn’t change to “dark” style, other pages remained as developed. Tried to toggle between light/dark but homepage won’t change.

What did I do wrong ?

site : http://www.franck-angellini.be

thanks

Roeland

Default-user
Above2nd Purchased

changed it in CSS with this code : .home-temp .entry-content { background-color: #000; } and now OK but strange that home page doesn’t follow settings…

or did I miss something ??

Hi! Love your theme!

I have 3 questions:

- How can I remove the shadow/sliding animation from the left (main) menu? - How can I change the order of the portfolio categories on a Portfolio 1 Column Page? The categories are automatically set up in alphabetical order, but I was looking to change the order around. - Is it possible to have a text description appear over a portfolio item thumbnail when the mouse cursor is over that portfolio item thumbnail (without clicking on the thumbnail)?

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