610 comments found

Hi, I was wondering if there is a way to add additional rows of information in the contact form rather than just name, email and description. Thanks

premitheme

Hi,

This is possible but you will need to hire a WP theme developer to duplicate the contact page template in a child theme, add the needed extra fields and its validation.

The easy way that doesn’t need a theme developer is to install a third party contact form plugin, create the desired fields from scratch and add it to contact page template content ( usually via generated shortcode ) after disabling the built in contact form from the theme options panel.

I can see that 1.8.4 is out, but when i download and install the theme, it shows 1.8.3, why is this? and with installing the latest version which is 1.8.3 on wordpress 3.9, i am not able to upload a logo, the button simply does not work.

What to do?

christusc

basically i want to know how to download 1.8.4, i am only able to get 1.8.3

christusc

ok i figured it, it was conflicting with some other plugin, now its all working fine, i think you forgot to update your version number in the style.css file

premitheme

Exactly, going to correct it. sorry for the late response.

Hello,

I get this error when trying to use the shortcodes:

Uncaught TypeError: undefined is not a function mywebsite/wp-content/themes/showycasenew/functions/shortcodes/send_to_editor.js:338

we are using the latest wp version and showycase 1.8.3. Thoughts on what might fix this would be appreciated.

Thank-you,

Andrew

premitheme

Please open a support ticket here and post your WP admin login info there to check the problem.

Hi, would it be possible for you to send over the Dummy content (even without the images) as I am somewhat new to Wordpress and this would help me along a lot.

premitheme

Start a new support ticket here along with your email and I will send it to you.

dayzi Purchased

This theme is NOT stable. It does NOT provide the support it says it offers, and does NOT WORK well with any solid plugins.

premitheme

Hi dayzi, so sorry for the slow support. I’m working from now to the start of the next week to handle all the pending tickets and I will pick yours shortly.

However, your pending tickets doesn’t talk about any INSTABILITY or INCOMPATIBILITY with solid plugins as you stated above! So I wonder what’s the other problems you have with it other than the portfolio template question that you asked in the tickets, which will mostly be a matter of reading the documentation?

Are you supporting WP 4.0 with the latest theme? Just wanted to check before I upgrade.

Thanks!

premitheme

Tested without problems, however if you got any feedback let me know.

Hi there,

I have a common problem with the contact page. I work under WP 4.0 and theme 1.8.3 and the contact page shows a sidebar and doesn’t show up the map.

Help requested

PS : I also downloaded the 1.8.4 and my theme is showing 1.8.3. I have desactivated all my plugins (3) but still shows up 1.8.3

Regards

premitheme

Can you open a support ticket here? I will need some private information like WP admin login info to check your settings, so post it in the ticket that you will open. And post a live link to your site there.

premitheme

A theme update in coming to solve the problem. Totally updated map script and new options in it.

I want to ask, if in next time a Responsive version is planned, because we want to relaunch our website.

premitheme

Actually I can’t make a promise. But maybe – just maybe – I will try to add responsiveness features gradually. So no time frame for this, maybe few months, maybe more than year and maybe never!

Jovalen Purchased

Hello, I have the same issue than ramre313 (messages 3 years ago), I would like to have the same “About” page than you (in your example) but when I set it as page model (“About us page” model) I still have the archives and meta widgets in my sidebar. But these widgets are not set in my widgets settings… weird ;) Thank you for your support. Joe

PS : very nice theme

Default-user
Jovalen Purchased

Ok sorry, I’ve found it… was a question of category instead of page set in my menu.

afeniger Purchased

hello: Sory for my inglish i have a urgent problem, plese can you help me? when I updtate de theme and worpress ( now Y have: showycase-v1.8.5 and 4.0 wordpress) I cant add new preview images ( the button not work) here is the problem: https://www.dropbox.com/s/vgbcjyvuf4v9isf/problem%20add%20preview%20image.jpg?dl=0

mi page is www.digitalv.com.ar/web

tanks you very much

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