124 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello!

How do you remove the Ken Burns effect from the Shutter theme?

pixelentity

Hello,

check this thread on our support forum

http://support.pixelentity.com/threads/640-removing-the-slight-image-resize-on-background-gallery

different theme but will still apply since both use same background slider

BF

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
msreneeg Purchased

I just purchased this theme and when I try to upload it to wordpress it gives me this response

Unpacking the package…

Installing the theme…

The package could not be installed. The theme is missing the style.css stylesheet.

Theme install failed.

please help

pixelentity

Unpack the zip downloaded from Themeforest, inside there will be docs, psds and another zip file which is the theme that must be uploaded to WordPress

BF

Default-user
msreneeg Purchased

oh I feel so stupid thank you very much

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
Ospann Purchased

Hello,

Great theme! Exactly what I been looking for. I am using the theme as design portfolio. And instead of “All photos” I want to have something like “all work”. Can you tell me how do I change it? I’ve been looking at the code and couldn’t find it…

thanks!

pixelentity

Hi,

Head on over to our Support Forums, open a thread about your issue and someone will respond to you asap.

DOK

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Before I buy this theme.. Would it be possible to have the background image resized and repositioned on the page. So when the thumbnail is clicked on the image it does not take up the entire full screen but just a proportioned box to the right of the menu area and top of the thumbnails? Where in the code would I change that sizing and position placement?

Is it possible to make thumbnails smaller in size and add more to the row?

Thank you! I’m sure ill buy this one if that can be done in the code..

pixelentity

Hi,

Honestly those changes would require significant modifications to the theme’s javascript and CSS . These modifications would require a pretty advanced knowledge of JS before attempting them. We wouldn’t be able to offer support on these either because that functionality is well beyond the default functioning of the theme. Keep this in mind if you decide to purchase.

Regards,

DOK

Default-user

Thank you for your super fast response.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi there,

Beautiful theme, very sharp, I love the contact form and “i” overlay. I’m interested in purchasing but I wanted to know, is it possible to have more than one “gallery page”? each with their own categories in the carousel?

That would be AMAZING .

Thanks in advance!

-Travis

pixelentity

Hi,

Unfortunately this is not currently possible without making modification to the theme’s source code. This theme is designed to show all post content categories in one main Gallery.

DOK

Default-user

I see.

Is this something that someone with general PHP & Javascript knowledge would be able to figure out? Out of all of the themes I have found out there this is definitely my best option if I can get this to work.

Thank you!

-Travis

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years

Hi, I have updated my wordpress version to the latest 3.5 which seems to have broken the theme options? The tabs on the theme options page are not working basically anything under the general tab once clicked presents a blank screen. Are you able to advise how I can resolve this issue?

Thanks again

pixelentity

Hi,

Download the theme again, it has been updated. Use FTP to upload new theme files to replace old ones.

DOK

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

hi,

i just bought the theme, because i really like this screendesign and the functions.

As i am a beginner, could you tell me, where i can find the demo-content. I’d need as a kind of “tutorial” for uploading my content.

thx peter

pixelentity

Check docs, section 2.1: Importing Demo Content

Default-user

thx – just found it. But I receive this:

Import WordPress

Warning: set_time_limit() [function.set-time-limit]: Cannot set time limit in safe mode in /home/.sites/855/site715/web/wp-content/plugins/wordpress-importer/wordpress-importer.php on line 91 Seite “Sample Page” already exists. Beitrag “Dummy Image Post 01” already exists. Failed to import Medien “1” Beitrag “Dummy Video Post 02” already exists. Failed to import Medien “2” Beitrag “Dummy Post Title 03” already exists. Failed to import Medien “3” Failed to import Medien “4” Failed to import Medien “lb1” Failed to import Medien “lb1_lrg” Seite “Contact Page” already exists. Failed to import Medien “3” Seite “About Us” already exists. Failed to import Medien “1” Failed to import Medien “4” Failed to import Medien “pat1” Beitrag “Hello world!” already exists. Beitrag “Dummy Content Post 04” already exists. All done. Have fun!

Remember to update the passwords and roles of imported users.

pixelentity

that means you run the importer more than once, nonetheless you should have demo posts now.

if you still having issues, head to our support forum http://support.pixelentity.com/

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
fire115 Purchased

why does it take multiple clicks on the homepage thumbnails for them to respond and change the picture? its never single click even on the demo.

pixelentity

Hello

it doesn’t take multiple thumbnail click to respond but if the slideshow is already loading a previous image or the transition is still on going, click on thumbnails is ignored to prevent overlapping transition.

Default-user
fire115 Purchased

Yeah i noticed that was the issue last night. Personally i think it better to have overlapping transitions rather then have a user click and nothing happening. For a regular user who does not understand (my client) it creates an impression that something is not working if you try to click through the thumbnails quickly to see them all fast or just happen to click on one of the thumbnails during a transition. I set the transition timers to almost 0 in the js to fix the issue. Is there any easy way to allow overlapping transition?

pixelentity

That kind of transition can’t overlap, you’d end up with multiple images fading on top of each other at the same time.

Default-user
fire115 Purchased

never-mind i figured it out by my self.

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years
tneubner Purchased

Hey team, thanks for the AMAZING shutter theme, LOVE it! Can you PLEASE tell me what font the shutter typo is in the logo? Thanks so much!

pixelentity

Hi,

thanks for your kind words. Our designer is currently on a short holiday, i’ll forward your request to him but he’d only able to reply once back, around middle of next week.

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • Italy
  • Sold between 1 000 and 5 000 dollars

Hi,

beautiful theme I’d like to purchase. I don’t need the search button, is it possible to remove? and also can I add a plug-in or widget to add a music player (or a music feature is already included?)

Thank you very much for your answer Laura

pixelentity

Hello Laura,

you can just remove the search widget from the default sidebar. No music feature included, you should search and install a suitable plugin from wordpress.org.

blik

Thank you ;)

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years
tneubner Purchased

Dear Team, some time ago I asked for the font of the shutter logo in your demo – can you please tell me where to get the typo // font its very cool! Thank you! :)

pixelentity

hello,

sorry about that, you’re totally right, i forgot to answer. And you’re also a bit unlucky because week end here so designer will be back to work monday morning. Could you please send us the same request via our profile form ?

This will create a ticket in our support system, i’ll see if can have designer answer your question as soon as possible.

BF

Default-user
tneubner Purchased

WOW THANKS SO MUCH!

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

HELP! HELP! I have lost my password to re-upload the theme. After many mails to get it (Ticket ID: OQL-202-61984) I have no response. My username : humbertsy Email: humbertsy(a)free.Fr

PS:Here I write to you obligee by the username of a friend

pixelentity

Hello

i didn’t understand what’s your issue, what password are you talking about ?

Default-user

password for connect to themeforest to re-uplod theme

Default-user

or if you could to send me theme shutter by email, it will be great

pixelentity

We’re not allowed send items directly to unverified buyers, please contact envato support because only them can solve your issue.

Default-user

no response for her

pixelentity

sorry but we cannot provide any help for envato account related issues.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

I have problem with media to upload image in featured image in an article. It always display : Http ERROR

pixelentity

please head to our support forum http://support.pixelentity.com/

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi.

I am considering buying this but I am an absolute beginner. This might sound like a silly question but can I have more than one galary using this template as I do not like the idea of mixing all my images into one galary really. They might clash with each other aesthetically.

I know someone asked a similar question above but I was not sure of the exact answer in relation to just having more than one galary? Maybe even as different pages?

Also – do you have a walk through video for starting out with this template as I have no experience of using templates in wordpress?

Thanks,

Andy

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello, I’m having problems with image display on the slider, all I get is black boxes :(

[link removed]

Am I missing something?

pixelentity

Hello Merkurijus,

please head to our support forum http://support.pixelentity.com/

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
bgrande Purchased

Hi, I am having a bit of a problem with the Shutter theme when trying to create the front page like on the demo site. Can you help me with a snippet of code to achieve the menu that seems to be separated in the top left corner and the gallery bar at the bottom?

I read through the documentation, but I was not able to get any help on this issue.

Thank you. Best regards Bjarke Nielsen.

pixelentity

hello,

please head to our support forum http://support.pixelentity.com/

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
bimgirl Purchased

Downloaded a while ago and have not used yet; now that I unzip the file I cannot find the help docs. Can you send me a link to download these so i can get started? Do I need to message you privately for that?

pixelentity

hello,

go to your download page, click the download button, select “Main File”, unzip on your pc and you’ll find the docs folder.

  • Has been a member for 1-2 years

Hello. I have a question. I`m new to site creation and i want to buy this template. Here`s my question: I can modify all of the menus and that? I am not a english speaking person and i like to know if i can modify the menu’s names the pictures, the galleries.. What i can modify and what i can`t. Thank you very much. Have a nice day

pixelentity

hello,

yes, you can change any text, including picture titles, menus and categories.

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
  • United States

I’m always a little wary of themes that haven’t been updated in several months…is this up to date or should I keep looking?

pixelentity

Hello,

we do update when needed, last one was to add some WP 3.5 fixes. You can always test the preview (which runs on 3.5 as well) if worried about compatibility.

  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Won a Competition
  • Referred between 1000 and 1999 users
  • Author had a Free File of the Month
  • Author had a File in an Envato Bundle
  • Bought between 10 and 49 items
+3 more

Theme Updated to support WordPress v3.6

For instructions on updating your theme, see the following post in our support forum:

http://support.pixelentity.com/threads/2727-IMPORTANT-WordPress-3.6-Update
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