298 comments found

hi… this is a presale question.. i am thinking of using this theme for a webhost reseller business. will i get full support when i get to the part of integrating your theme with whmc?

DFDevelopment

Simply go to Options – Layout settings from your admin bar and set the layout you need for Search results layout.
Best regards,
DFD support team.

Default-user

wow… this theme seems pretty kool… the only thing i see lacking in it is the inability for its mega menu to have a display on hover like the more link in techloy.com or like mashable.com, that will be a nice upgrade

DFDevelopment

Thanks for kind words! We’ll try to be in time with adding it for our next update.
Best regards,
DFD support team.

ptc4596 Purchased

Hello

Look at my website(http://highercodetechnolabs.com/) home page banners, why its not responsive as I have used layer slider.

Regards, Ron

DFDevelopment

Hello Ron!
Please mail us the details of your issues. What kind of banner do you mean? The print-screen could help a lot.
Best regards,
DFD support team.

how can i change the order of the timeline ?thanks

DFDevelopment

Hi,

Just go to the editing page of the timeline item and on right side of of the page you will see section “Attributes”. The field “Order” will help you to set the order for every timeline item.

DFD support team

Hi there!

I purchased Your theme from the ‘slavvun’ account a few mounth ago. I have two question:

1st – I need to translate contact form to Polish, and add one more fields like telephone number. I can’t find the way to do this with myself, and I can’t find the answer at the previous comment. So please help me :)

2nd – I need to remove the whole ‘top-panel’ section, that the whole page will start from the top-info section. Is this possible?

Great and powerfull theme by the way! Many thanks for this! Regards

DFDevelopment

Hi,

1) Unfortunately, now we have only text fields for contact form. We are working on adding the other fields like checkbox, etc. You can use the WPML plugin to translate the theme into Polish.

2) Yes, there is the option to switch off the top panel with address. On Options->Main Options->Top block with address->Off.

You’re welcome. If any questions – were are here to help you. Regards, DFD support team

sinoun Purchased

For the presentation modules, is there a way to add more icon options than the ones that are available? Thanks!

DFDevelopment

There are a lot of icons that you can add to the presentation modules. Do you mean you want more icons or more presentation modules variants? Examples or screenshots are helpful.

Regards, DFD support team

sinoun
sinoun Purchased

Yes, I see that there are a lot of icons. I am very aware as I went through every single one of them. What I need for my clients are a different set of number styles. The one that is available is styled in a way that doesn’t fit the site. I need a more simple style. I’m not sure what to take a screenshot of because my request is very simple. Can you tell me where the images of the icons are held? Maybe I can just switch out the images from there manually.

DFDevelopment

You can email us and we will give you instructions on how to add your set of icons. You need to find the pack of icons, that you want to add.

Hi, I’m using version 1.1.2 of this theme and version 3.7.1 of the metro visual editor. How do I update the theme and editor? My site is extremely slow, to the point of being unusable.

Thanks in advance.

DFDevelopment

Hello Bluedognz!
You can use automatic theme update or do it manually. Please go to Options – theme update section of your admin panel, fill in the form with youur themeforest username and API key and click Update theme for automatic update or delete your sidious theme, download it from the Downloads section of your theme forest account and install the theme from this package. Then you’ll have to delete metro visual builder from the plugins section of your admin bar and install the one from the latest theme package.
We could help you with that, please mail us your wp access details if you would like us to.
Best regards,
DFD support team.

Default-user

Thanks for the reply. Will I loose my settings by deleting the theme or plugin and reinstalling?

DFDevelopment

All the changes that were made in options and settings will be saved. Only changes made directly in code (in files of theme) will be lost.

ptc4596 Purchased

Hello

I have sent you two email from 3 days and still waiting for reply. My email address is ptc4596@gmail.com. Regarding my home page banner and text under the portfolio at home page

Regards, Ron

DFDevelopment

What text do you mean?
Best regards,
DFD support team.

Default-user
ptc4596 Purchased

Look at my link http://highercodetechnolabs.com/ at portfolio section. I need text under those images about the portfolio. like this http://highercodetechnolabs.com/wordpress-portfolio/

DFDevelopment

There isn’t such an option for portfolio module in Metro Visual Builder in our theme, sorry.
Best regards,
DFD support team.

Hello, i am working for a customer with your theme at the moment for the last week. Everything was ok, till today with menus. I make changes at the menu item, but when i load the page (frontpage) i get: Please assign a menu to the primary menu location under Menus

I see at the menus that no matter if i tick the Primary and Footer Navigations, system doesnt keep them ticked. I guess this is the problem. I did a DB repair but didnt work.

Any ideas please? This is an urgent project!

DFDevelopment

We answered you to email already.

Default-user

You are really fast!!! I ve answered you back, because the solution is not that clear.

DFDevelopment

Yes, we see your letter. We will answer you by email.

DFDevelopment,

Good afternoon. I make one web page design for our client with the style of your theme. I make only miner changes in your style. Can you reply about is it possible for change your theme simply like this (means.. rounded corners, movements of logo and menu positions etc…). Will you help us if we buy your template for modification. you can check the below link.

http://tinypic.com/r/15q27hh/8
DFDevelopment

Hello Diamond_Mohd!
Thanks for purchasing our theme. Please mail us here the list of the changes you would like (the images or the links could help a lot) and your wp access details and we’ll help you with theme customization.
Best regards,
DFD support team.

Default-user

Dear DFD,

Good Morning. I sent the email to your email ID. Would you please check my website and email. Regards and thanks, Diamond_Mohd

DFDevelopment

Hello Diamond_Mohd!
We’ve got your mail and working on it. We’l mil you back asap.
Best regards,
DFD support team.

Dear Friends,

We want you to know In the home page http://www.voyagers.travel/ we are using “Visual Page Builder”

And we did a carrousel example on http://www.voyagers.travel/t-e-s-t/ Using “Visual Composer” we would like to use the carrousel example on the homepage.

What we can do to work with both “Visual Page Builder” & “Visual Composer” in the homepage.

We appreciate your help.

Regards

DFDevelopment

You will not loose any changes if you don’t change the database. The only thing we’d recommend you to do is to export theme settings, just for any case. You will find this option in Options section of your admin bar.
Best regards,
DFD support team.

Default-user

Could you please tell us what exactly we should do?.. Step by step to prevent wrong things.

Best regards,

DFDevelopment

Please mail us here and we’ll mail you short instruction back.
Best regards,
DFD support team.

Presale client – of the options I provided, my client really likes this theme but is concerned about the slow load time of the demo. I know this could be because of your server, or maybe that you have the demo overloaded with content – but we need to verify that there is an issue with the demo itself before we purchase? Thanks in advance for your time!

DFDevelopment

It seems like something’s wrong with the server as well. Could you please check our demo within a while. Sorry for temporary inconvenience.
Best reagrds,
DFD support team.

Default-user

I’ll wait til you ask me to check again – thank you so much for your time and attention to this!

DFDevelopment

We could mail you as soon as server problems will be solved. You can leave us your e-mail for this case.
Beat regards,
DFD support team.

Dear Support,

We want you to know we install Sidious version:1.1.6 on our site

http://www.voyagers.travel/prueba/

We want to redesign as http://www.voyagers.travel/ but we have a little inconvenient.

We want to change one of the background on http://www.voyagers.travel/prueba/

into “Row Settings” we selected the background image  immediately  the screen is frozen and nothing work, so we have to refresh the URL to get in the WordPress.

We don’t know what could be the problem because we did the same on (WE MEAN ABOUT THE Row Settings BACKGROUND )

http://www.voyagers.travel/t-e-s-t/ we use: Sidious version:1.0.8 and it works well

So could you help us.

Regards

DFDevelopment

Please remove the metro visual builder and install the one from the latest Sidious theme package. It should help. Please mail us your wp access details if it won’t.
Best regards,
DFD support team.

Default-user

Dear Support

We did changes as you told before but it doesn’t work, the only changed in “Metro Visual Builder” are the both choice as the same metro visual builder “YES – NO”, if we do background changes the screen is frozen.

Could you tell us if there is any way fix it?

Regards,

DFDevelopment

Please mail us your wp access details and we’ll do this for you.
Best regards,
DFD support team.

naghmanz Purchased

Having an strange issue. I am getting the following error. ‘Fatal error: Cannot use object of type WP_Error as array in /home/zoslaapikzacht/public_html/wp-content/themes/sidious/inc/js-script-optimizer.php on line 157’ Tried re-installing, but did not resolve the issue.

Please help me to get this issue resolved.

DFDevelopment

Hello Naghmanz!
This error means that your hosting doesn’t support javascript and css minification funcitions used in the theme. Simply do to Options – Main options and switch of the Combine javascript files and Combine css files options. It won’t affect theme speed a lot. Please mail us here if it won’t help and we’ll check it for you.
Best regards,
DFD support team.

Default-user
naghmanz Purchased

Sorry I can’t find that option

DFDevelopment

Please mail us your wp access details and we’ll check that for you.
Best regards,
DFD support team.

ptc4596 Purchased

Hello

I have tried to add pricing table in to the page for the I have created the table but when I have added that short code to the page so its look like this (http://highercodetechnolabs.com/hire-developers-2/). I have also tried to add that short code in short code module as well as text module in page builder but it looks same. Even I have check your example (http://themes.dfd.name/sidious/pricing-table) you have add the font icon and your price font is also bigger like $19.99 per month.

How to do all this please do let me know.

Regards, Ron

DFDevelopment

Yes, check please, and if any problems write to our email.

Default-user
ptc4596 Purchased

working great. thanx for your quick support and I am 100% satisfied with your quick support and solutions. Appreciate work

DFDevelopment

Thanks a lot! You’re welcome.

EZh Purchased

Hello! In footer section not active counter my subscribers of twiiter. A value of zero. I felt up all forms and API. Whats a reason? Thank you?

DFDevelopment

Hello,

What version of Sidious do you use? Anyway you can email us your wp access info and we will check the problem.

DFD support team

DFD support team

Love your theme! Great work!

I have a few bugs in my menu:

From home page menu item Branches>Waitaki is “dead”. It works OK from other pages.

From these pages http://nzjetboating.com/join-jbnz/ and http://nzjetboating.com/join-jbnz/ the drop down menu does not operate. There are gravity forms on these pages which are possibly causing the problem but resources>river usage also uses a gravity form but the dropdown work fine on that page.

DFDevelopment

Hi,

Try to deactivate those plugins, that are not included with the theme and check, if the problem disappeared. If no, email us your wp access info and we will check the issue.

Regards, DFD support team

EZh Purchased

Hi! Where I can change (or remove) link “Category list” in menu? For example, I want to put my link in this place.

Thank you!

DFDevelopment

Could you please mail us the details of issue here and we’ll help you with that.
Best regards,
DFD support team.

Default-user
EZh Purchased

I am using Header News – style, in right side you can see Home – icon and Category – icon. I want to change all in category icon place

DFDevelopment

Please mail us the details, just we’ve said.
Best regards,
DFD support team.

Hi there,

Quick presales question. Have you got a demo/preview of the login section? I’m keen to make use of this section as a client portal and would like to see what is already available and what I would need to add.

Thanks, D

DFDevelopment

Hello,

You can see the login option at the top of the demo page. There is the icon that is clickable, so the new window with inserting login and pass are here. There is the window to login on site.

DFD support team

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