An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Author support for this item

The author of this item, josweb, will respond to buyers’ questions and provide limited support through this item’s comments.

Additional information from josweb:

Support for my items includes:
  • Responding to questions or problems regarding the item and its features
  • General support is offered through the item comments
  • More detailed help is offered through the contact form on my profile page
  • Fixing bugs and reported issues
  • Providing updates to ensure compatibility with new software versions
Item support does not include:
  • Free customization and installation services
  • Support for third party software and plug-ins
Customization Services:
  • Customization is available when and if I have any spare time!
  • All costs for alterations are discussed via email
Go to comments

Frequently Asked Questions

How do I remove the featured work section and still keep the menu working?

1: Remove the commented html code for the section – ‘featured work’.
2: Open up the scripts.js file and remove the following code (it’s near the top).
var outer = $(”#preview_outer”); var arrow = $(”#arrow”); var thumbs = $(”#thumbs span”); var preview_pos; var preview_els = $(”#preview_inner div”); var image_width = preview_els.eq(0).width(); // Get width of imaages thumbs.click(function() { preview_pos = preview_els.eq( thumbs.index( this) ).position(); outer.stop().animate( {‘scrollLeft’ : preview_pos.left}, 500 ); arrow.stop().animate( {‘left’ : $(this).position().left }, 500 ); }); arrow.css( {‘left’ : thumbs.eq(0).position().left } ).show(); outer.animate( {‘scrollLeft’ : 0}, 0 ); $(”#preview_inner”).css(‘width’, preview_els.length * image_width);

When to contact Help Team

Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Help Team.

by
by
by
by
by
by