An introduction to support on the Marketplaces

  • Envato staff look over every item before it can be sold on the Marketplaces.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Hands-on support for this item is provided by rvision_

They will respond to buyers' questions via the contact form on their profile.

Go to profile

Additional information from rvision_:

Hi, for all support & pre-buy questions use contact form on my profile page – I will be glad to help through email!

Frequently Asked Questions

In Opera browser full screen mode is broken

When entering fullscreen, Opera expects that website is viewed like a presentation and it expects a presentation CSS file. This can be easily fixed by adding a ‘presentation’ or ‘all’ into the media attribute of linked styles tag:

Line 18:

link href=”style/main.css” rel=”stylesheet” type=”text/css” media=”screen,all” id=”style”

In Opera, client form validation on contact page is not working

This is a bug in jquery validation plugin. New version is working fine.

Download plugin from here:

http://bassistance.de/jquery-plugins/jquery-plugin-validation/

and overwrite jquery.validate.pack.js in /script/ folder with a new version.

Can I change the guy or girl image with a photo of mine?

Yes, offcourse. You can put any image you want.

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.

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