Discussion on SIMPLE - Easy Parallax Retina WordPress Theme

55 comments found

  • Exclusive Author
  • Latvia
  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
Dotitlv Purchased

Do you have solution for Chrome browser? Pictures when sliding freeze and not so smooth like in mozilla.

designova

Please specify the section that you are talking about. All the sections of the theme are working perfectly on Chrome as well as Mozilla.

^Ancil

Dotitlv
Dotitlv Purchased

In parallax style when I scroll down the background image does not move smoothly. And is there any option to show menu in first parallax page?

designova

We use Stellar parallax plugin for background parallax. Also you can adjust the scrolling speed using the page meta options.

^Ancil

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • United States

Hi,

I was able to upload the theme with the demo data at http://youthworkerdiscount.com the only issue I had was making the top banner similar do your demo. Can you tell me how to have the main image huge with no menu then have the menu and logo in the header show up once you scroll down? Thanks!

Ben

designova

Please post a thread on our support forum http://support.designova.net/

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years

Nevermind, I fixed the issue.

designova

Pleasure :) Thank you for the initiative from your side.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Italy

I purchased your template SIMPLE, and I found out that I can not view the single categories of post but i see all items all of categories. I read on your forum that you need the access codes ftp site: i sent you to wordpress@designova.net 4 weeks ago! but YOU NEVER ANSWER ME!

i post a thread on your ” DEDICATED SUPPORT SYSTEM FOR BUYERS” support.designova.net but YOU NEVER ANSWER ME! too!!

how can i do to resolve this problem? WHERE I CAN WRITE TO RECIVE YOUR SUPPORT AFTER 4 WEEK OF SILENCE?

designova

Hi, We are extremely sorry for the delay. Please send a follow up mail, so that we can easily spot your previous mail.

cresiweb

send it

designova

We will check it and will get back to you.

cresiweb

hi, can i have some news? i’ve not recive nothing again….

cresiweb

hi, can i have some news? i don’t recive nothing again!!

designova

Hi, we are extremely sorry for the delay. Our developers are very busy now. We will check it with higher priority and will get back to you.

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years

Hi,

I’m trying to get the large text to be dark, so I put: [large_text customclass=”dark”]Headline[/large_text]

But the headline is still white. How can I make it dark?

designova

Please try [large_text customclass=”dark-txt”]Headline[/large_text]

Default-user

Worked! Thanks.

Can you provide any documentation on your shortcodes for this theme?

designova

You can find the documentation in the path Download Pack >> Documentation >> index.html (open this file in a browser).

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years

Hey,

For the homepage, I’ve added some text and then some bottom images aligned next to one another. When looking in mobile view, the images push down to the next page and overlap that pages text. How can I make the images stack on top of one another without going into the other page?

Also, the swiper slider does not show either.

Can I send you a link to look?

Thanks,

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I love this theme! It is beautiful. However, I just bought this theme yesterday. I have a simple question about the Team Profile picture. The “add” button to access my photos to upload is not working. Because these them is not fully compatible with 3.9 there are some glitches. I have emailed the support email, sent a request through the support contact form, and started a thread in the support forum and I have received no support or response. :( Will anyone help me with this small issue?

designova

Hi,

Please check the theme compatibility. It is “Software Version WordPress 3.6” but it is compatible upto 3.8. We will update the theme soon with WP 3.9 compatibility.

Thanks And Regards Team Designova

Default-user

ok thank you. look forward to the update.

designova

We have updated the theme. Please download the latest pack from Themeforest.

  • Has been a member for 0-1 years

Dear Sir ! i am using SIMPLE – Easy Parallax Retina WordPress Theme thix link http://themeforest.net/item/simple-easy-parallax-retina-wordpress-theme/5613223? my problem is that …having the problem Wordpress ISIMPLE – Easy Parallax Retina WordPress Theme .‘Theme Options is show but simple theme setting is not working’ and the I have the latest update wordpres 3.9 . when i open the parllax theme in my borwer view then i when i scroll the parlllax theme not showing logo and menu and and paragarph.. when i click portfolio picture blog and contact are working or an other button no wroking…. i m Tried working on 3 or 4 issue at all PLZ TELL ME URGENT I AM WAITING FOR REPLY ASAP…. Like ยท

designova

This theme is not fully compatible with WP 3.9, so please use WP 3.8. Please read the theme documentation provided in the download pack. We have explained clearly, how to implement the theme. You can find the documentation in the following path Download Pack >> Documentation >> index.html ( open this file in a browser )

Default-user

when i was using wp-3.7 theme is working great no problem then this problem i install wp-3.9 .. .. ttell how to solve my problem..

designova

Please send a mail to wordpress@designova.net Also please mention about the issue in the mail.

  • Has been a member for 0-1 years

My theme is showing on my browser http://www.designtiststudio.com/ :(

designova

Please post on support forum http://designova.queryloops.com/

  • Has been a member for 0-1 years

can i help me.. .....

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years

Hi, my site is here http://elsdonmotors.co.nz but when i view it on my iPhone the small menu symbol in the top right corner does not show. Also the top left logo doesn’t seem to be retina even though i followed the instructions. Any ideas? I am really happy with the theme otherwise, thanks.

designova

Please contact us through the support mail wordpress@designova.net

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
  • United Kingdom

Hi,

I still have not received any help on my issue that I emailed regarding your shortcodes not working.

Kind Regards,

Adam

Default-user

Hi, I emailed you 4 times today with no reply. I cannot use this theme without the shortcodes working and have installed everything to the letter as per your instructions. Can you please respond?

Sincerely,

Adam

designova

We are extremely sorry for the delay. We will get back to you soon.

Default-user

You emailed me with an answer that made no sense at all and no reason for delays or any other help whatsoever. This is a very poor level of support indeed. I purchased your theme a few days ago and have not been able to use it, you give no solutions and tell me you will get back to me soon! I made a fresh install and followed your instructions to install and STILL your shortcodes do not work.

I am hardly demanding but would like to use the theme.

If you can’t support it, maybe you should not be selling it?

Default-user

I have tried this on 2 servers now with the same problem. Can you advise please?

designova

Hi,

Again we have sent the mail with the image. Please check the attachment. For further support please use our support forum http://designova.queryloops.com/ or support mail wordpress@designova.net Developers will not monitor the theme comment form.

Please read our support policy: http://designova.queryloops.com/support-policy/

Default-user

Well you didn’t send it attached last time, but it is there now, thank you – we got there in the end.

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
  • United Kingdom

Hi again,

I have emailed a couple of times now about the Twitter feed not working on this theme. Any chance of some help with this please?

Regards,

Adam

designova

Please read the theme documentation carefully. you can find the documentation in following path: Download Pack >> Documentation >> index.html ( open the file in a browser ).

Default-user

Yes I have read it and put my information in, it still does not work. Any reason why your dedicated email is failing to reply to my request for support? You say on these comments to contact you via email but don’t reply? Sorry if I come across as complaining here but I am following your guidelines.

I have also posted on your forum several days ago but still with no reply.

Default-user

Can you reply to me via email or on here please? Not a whisper!

Default-user

So, 4 days go by without even a peep! Not good :-/

designova

We have got your mail regarding the shortcode plugin issue. We have replied the mail with the solution. Thereafter we haven’t received any mail from you. If you still have any issue, please send an email to wordpress@designova.net

  • Bought between 100 and 499 items
  • Colombia
  • Exclusive Author
  • Has been a member for 5-6 years

Hello friend, how can I place an image in “main_title”

jucapuna

Another question, if I want to put a source in main_title specified but below I have one but I don’t want the source if not an image. How do I do?

main_title 1 @font-face { font-family: ‘BIKES’; src: url(‘http://www.fontsaddict.com/fontface/bikes.ttf'); }

main_title 2 image

designova

Please contact us through our support forum http://designova.queryloops.com/

jucapuna

okay!

jucapuna
jucapuna Purchased

It took five days for an answer on the support page that gave me and still nothing.

jucapuna
jucapuna Purchased

the question is not very difficult.

If I want to put in main_title a source specified, but below I have one but I don’t want the source if not an image. How do I do?

designova

We are extremely sorry for the delay. We will check it and will get back to you.

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
manuelap Purchased

I have just installed this theme and already have an issue with the first paralax section with the button that should go to the “About” section. It does nothing absolutely nothing….

designova

For support requests, please contact http://www.designova.net/support.html

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