71 comments found

Hi, i would like change logo in dark skin, but i cant. i have just a black opacity skin when i want upload my logo….

thank, Fred

2mediax

Hi Fred,
Seems like you have some problem with the javascript somewhere.
Could you please open a ticket at http://twomediaxthemes.ticksy.com/ and send us a the wp-admin credentials that we might take a look and support you on this.

aplaat Purchased

None of the shop category pages nor the individual product pages display a sidebar. How can I display a shop sidebar on individual product pages as as well as WooCommerce category pages?

2mediax

Hi Aplaat,
You will need to edit the Shop page (the page you specified in Woocoommerce / Settings / Pages) and specify a sidebar…that same sidebar will appear in all the woocommerce related pages!.
for further support we can help you better at http://twomediaxthemes.ticksy.com/

2mediax

hi.. From the Shop Page, activate the sidebar you want to display under the “Choose Sidebar & Header” Box… For further questions or assistance, please open a ticket at http://twomediaxthemes.ticksy.com/ tks allot :)

balli87 Purchased

Hello, i m facing many problem in this theme. can u please define me process how i solve it? 1) Woocomerce products are not displaying on home page or shop page. 2) Header Sticky Bar not working. 3) woocomerce zoomer not working.

http://dfldoha.com/
2mediax

hi… can you please open a ticket at http://twomediaxthemes.ticksy.com/ tks allot…

Default-user
balli87 Purchased

i have opened the ticket bt there is no response, how long time u take?

2mediax

Hi balli87
Actually we replied 5 hours ago…here is the link to your ticket.:
http://twomediaxthemes.ticksy.com/ticket/100864

Hi, Just checking does this theme have pricing tables?

2mediax

Yes it does. Im putting a page to show them

Default-user

ok cool , thanks

Hi, a before-buy question. Is there a way to use many different price list and then set wich list to show for different kind of users?

2mediax

Hi sabelo,
Woocommerce offers a wide range of extensions… We took a look for you and this seems interesting http://ideas.woothemes.com/forums/133476-woocommerce/suggestions/2387171-multi-currency-woocommerce-extension
Our themes are compatible with woocommerce plugins extensions.

MadliP Purchased

Hi, How to use Simple Testimonials (not in footer 1/3)in new page like separate page (not widget in footer!)?

2mediax

Hi MadliP,
Thanks for the purchase,
You can recall the testimonials shortcode.
For support questions, please use our support website at http://twomediaxthemes.ticksy.com

Sawan Purchased

Hi, this an awesome theme – really good job. just one thing: how can i disable the searchbox? arg

2mediax

Hi Sawan, Thanks for the purchase and the kind words.
You can use appearance / theme options – layout properties
For better support please use http://twomediaxthemes.ticksy.com

Default-user
Sawan Purchased

wow – thanks for the quick response :) and how to hide the search box for the mobile / tablet view?

2mediax

Well, that has to be done using css, but it’s very easy to do…. practically you will need to hide the actual div that holds the search elements…for any css customization you can use Appearance / Theme Options – Custom CSS. If have some css expertise will be piece of cake, if not, open a ticket in our support website and we can do it for you!.

Hi, I’d like to upgrade to the latest version. The auto upgrade doesn’t seem to work for me. What are my options?

Thanks, Emmet

2mediax

hi.. can you please open a ticket at our support forum tks allot…

Hi 2mediax, very easy to handle theme, with a number of facilities! Moreover, excellent and immediate support!

2mediax

Thanks for the kind words! If you want, please, rate stars in our theme in the download section! Much appreciated!

pre-purchase question

can I use a background with full with page and use a png pic with some transparacy for my content? this looks elegant and I would need this feature

thanks

2mediax

Hi Pedro,
As for the theme options you can set a full width image, as for the content,well, our theme allows 5 customizable areas inside each post/page/project, so you can choose to use one area and set the background transparent png for instance.

pedro-tirolo

sounds very nice – thanks for your quick response. My very last question: can I set the pic with option “strech to fit full screen” or similar? I cannot tell if this function exists from your description

2mediax

As you might know, the css options for and image can be overwhelming as for they are a lot, so, every area has a free text custom css to let users fulfill their ideas, so, if you want to stretch an image you can set its css property.

Please answer to my ticket :)

2mediax

Hi! We will check now! ;)

I bought this theme 10 days ago. After some experience on it, I realized that this theme is just excellent! More over all this time, 2mediax-team offered me a great training and support! Concluding, this theme and its team are both a real ‘partner’ in web-development.

any way to put a instagram icon ??

Default-user

Ok

Default-user

Also is there any way to use your own icons ???

2mediax

Hi marcojr,
Well, we add a .svg file with all the social icons, so, you can add your own and then map them using sprites in the css… It will require some customization though.

Hello, bought the theme, all seems great so far, just one question. The shop page where all the products are listed, the image is very poor quality. Tried to increase all the thumbnail sizes in the woocommerce settings page, but it doesnt matter. The images on the actual product page are good quality, just the one on the overview page arent. Where can i increase those?

greetings,

2mediax

Hi makkiej,
You did well as for in the woocommerce settings page. But, the Featured Image is regulated by Wordpress media… it took us a while to figure it out the first time…. in our support forum you will find lots of FAQ’s regarding questions and useful tips!.
Finally, this should solve your question http://twomediaxthemes.ticksy.com/faq/1386

Default-user

awesome, thanks :)

Hi,

How I can change the size of my header logo? I cannot do it.

Please I need help

2mediax

hi… can you please open a ticket at our support forum… tks allot

hi, how do I change the inscriptions highlighted in yellow in the screen? :) I can not find how to change. http://postimg.org/image/i2gd5srgb/
2mediax

Hi hosting99
That’s the twitter shortcode. You can customize the area under Appearance/Theme Options – Pre Footer BOX

Hello hope everyone is well I love this theme But here’s my question is there anyway to make a mega menu As the drop down does not give me enough options for my website ? Any help will be gladly appreciated Looking to use this in the submenu and the footer

2mediax

Hi marcojr,
Our themes are compatible with the majority of plugins. On code canyon you can find and use pretty much any mega-menu for wordpress.
Hope this suits you!

Default-user

I have urban menu I will have a lot of conflict on the site as a woman you recommend that you know definitely will work perfect

2mediax

hi marcojr,
Do you mean Uber Menu for wordpress? Should work well will uber menu, and at most you might need to add little customization to the css…
If you need help or have any doubts, please use or website support at: http://twomediaxthemes.ticksy.com

alulus Purchased

Hello, is impossible to create the sidebar for product pages. It is also impossible to add the footer to the page of the store. I think this theme is useless and outdated :(

2mediax

hi alulus,
We already asked you to kindly open a ticket at our support website at http://twomediaxthemes.ticksy.com when you encounter some difficulties or issues as we want to help you solve them and be a happy customer!.

Default-user
alulus Purchased

Hello, I am not a satisfied client. The insole gives mistake. You continue without solving the mistakes. I want the return of the insole.

2mediax

Hi alulus,
We will kindly ask you to stop writing this messages as for you havent open a ticket in our support website nor we received any ask for help mentioning what issues or mistakes you’re having. We dont want to be forced to report this abuse!

sfeaton Purchased

Looking to put OG meta tags on the home page, where would I do that? Great theme!

2mediax

hi..can you please open a ticket at our support forum…tks allot

Thinking about buying the theme – question – for the shopper/reward program – is there a page that clients can update their information, check there past orders or order status?

Thank you.

2mediax

We use the Woocommerce plugin for Wordpress and those functionalities it’s included in the plugin.

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